Ratings based on 1,196 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Alexandria, VA

Clean,very friendly staff and great breakfast

Posted Feb 22, 2015
The room were very clean. The lady that serves breakfast (Mama) were extremely professional, courteous, caring and funny. She made sure that everyone was happy and gets what they want. She makes you feel at grandma house. Overall, we had enjoyed staying in the hotel.
2 out of 5
by A verified travelerfrom augusta, ga

its ok. def not good for a baby or kids

Posted Feb 19, 2015
Pros: friendly staff free breakfast lots of tv channels free internet
Cons: rooms not set prior 2 check in, lazy staff, limited breakfast choices, cant see tv from couch or bed, still allowing ppl to stay during construction
Location: lots of resturaunts. few shopping places.
we got there and they didnt have the room ready. upon check in, we were given one room, only to turn around and be given another. after we got to the 2nd room, we were told, by a custodian, we were going to be given another room. they brought us our keys, but the rollaway crib theyput in the room for us was BROKEN and tehy said they didnt have another. the tv was unable to be seen from teh couch or the bed. we had to move the very heavy table it was on to position where we could see it. we requested extra towels, which they never brought. the mini fridge was broken. the staff was friendly, but didnt want to go out of their way to do anything. during all this, the hotel is under construction. u get what u pay for. there are a few hotels in that area that are just a bit more. pay it. if u dont have kids or are traveling on your own. u may feel its a goodfit for u but for us, NOPE
5 out of 5
Recommended
for Everyone
by A verified travelerfrom West Columbia, SC

Two adults, two kids

Posted Jan 26, 2015
Loved the breakfast! Great way to help my family start our day!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Charlottesville, VA

Great hotel convenient to interstate.

Posted Jan 24, 2015
Pros: Size of suite. Cleanliness and helpfulness of staff.
We checked in after midnight and the night manager, Geoffrey was really welcoming and helpful. Room was clean, beds were very comfortable and we had a great stay.
4 out of 5
by A verified travelerfrom Charlotte, NC

Nice hotel, bad staff

Posted Jan 19, 2015
I prepaid for my rooms through Expedia but was told when checking in that I had to pay a $20 deposit on my credit card in case I wanted to buy water or snacks and charge them to my room. When I questioned her and said that I wouldny need to charge anything to my room I was asked did I want the room cause I couldn't check in if I didn't pay the deposit I asked if she was giving me a refund and she stated no we don't give refunds. The rooms were nice but the customer service that I recieved from the clerk and the asst. manager has caused me to not stay in this hotel again. Why prepay for a room if you still have to present your credit card when you check in.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom okatie, sc

Close to airport...good breakfast and great rate

Posted Jan 18, 2015
Cons: Temperature in lobby and a wine opener in the room
Other than a super hot lobby the stay was pleasant as a night before our trip. It is 6 miles from airport. The breakfast has lots of options....healthy and not so healthy....oatmeal, yogurt, fruit, eggs, muffins etc.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbus OH

Great stay

Posted Jan 17, 2015
The hotel is lovely, modern decor, a very nice breakfast with a lot of variety. Our room was spacious with 42" flat screen, sofa and king size bed. The area was quiet as well which was wonderful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice!

Posted Jan 11, 2015
The hotel was nice and the room was comfortable and spacious. The pool was small and did not look clean but my kids wanted to swim in it anyway! Staff were friendly and the complimentary breakfast was good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice!

Posted Jan 10, 2015
Very pleasant, ive stayed here 3 times in 3 mnths, each time was a very pleasant visit from beginning to end!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to,the airport

Posted Jan 6, 2015
Pros: The room was large with a nice seating area.
Cons: More seating for breakfast on crowded mornings.
Location: Close to the airport, lots of eating places nearby.
Our stay was for three nights at the beginning and end of a longer vacation about two hours away. The hotel was close to the airport and just about everything in Charleston. On a crowded morning seating for breakfast is an issue but other than that this is a fine place to stay.