Ratings based on 943 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Short drive to historical Charleston.

Posted Aug 13, 2014
Very nice clean, comfortable , spacious rooms. Nice breakfast buffet. Staff was very pleasent with smiles for everyone. A manager actually stepped forward during breakfast and gave a heartfelt thank you to the guests for choosing to stay at Springhill. I do wish that there had been a vent in the bathroom. It was nice that there was a seperate area out if the bathroom to get ready, but every time someone opened the bathroom door after a shower thd mirrors got steamed up.
5 out of 5
Recommended
for Everyone
by A verified traveler from Easley, SC

Very nice hotel, very friendly staff

Posted Aug 5, 2014
Pros: Cleanliness, comfort, friendly staff.
Cons: Smoking is allowed out on the patio. Some ashtrays would be convenient.
Location: The location was convenient to Trident Tech, which allowed us to scout the area for apartments near the college for our daughter.
We loved this hotel! It had very clean and spacious rooms, the bedding was so comfortable, and the bathroom set up was just right for multiple guests. They offer free coffee or hot chocolate in the lobby 24 / 7. They also have a "pantry" in the lobby where you can purchase snacks and essentials that you may have left behind. The entire staff was great. Everyone is so friendly and helpful. You definitely should stay here when in North Charleston. Charleston and the beaches are only a short drive away and easy to get to from this location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Alberta

A beautiful, medium-sized hotel

Posted Aug 3, 2014
Beautiful hotel in a quiet commercial district with very easy access to the Interstate & 10 minutes to downtown Charleston. Mama, the chief MaƮtre de was absolutely charming & all the staff were exceptioal in the hospitality and service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Augusta, GA

Nice hotel 25 minutes from Isle of Palms

Posted Jul 30, 2014
Great hotel for the price that we paid. Hotel staff was extremely helpful and courteous. We had a great time there.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2014
Nice, clean hotel. Good location near restaurants, shopping, and movies.
3 out of 5
Recommended
for Everyone
by A verified traveler

Location is close to a very congested intersection

Posted Jul 29, 2014
We were given room 234, on second floor, end of hallway right by stairwell that can exit building. All hours of mornings and evenings all we heard were constant slamming of doors, and people running up and down stairs constantly. It was very annoying, especially at 3am. We also needed to check out a day early, and the housekeeper gave my husband an attitude stating that she had to now stay late to clean our room...very unprofessional attitude. The breakfasts were very nice with a nice selection. It is open from 6am until 10am and remains very crowded and congested between 8 and 10, found it very difficult to find a table. If it were not for the constant noise, we would consider staying here again if we could pick our room location. The rooms are spacious, A/C worked great, and room was very clean.
Comment from Hotel Management
Aug 1, 2014 by General Manager, Hotel Management
I am extremely sorry that you have experienced any discomfort and I particularly want to assure you that the impropriate comments from our housekeeping associate have been addressed. I would also want to insure you that on future visits, we can certainly work with you in selecting the room best suited to your needs. Thank you for your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Great staff, great stay!

Posted Jul 25, 2014
I loved this hotel! I am a mom of 3 young children (7, 4, and 20 months) and stayed in this hotel without my husband for three nights with my kids. I interacted with several staff - from the hotel check-in desk, food helpers, and the person who helped with my bags. They had a joyfulness about them - each one! They genuinely seemed to enjoy what they do and care about the guests. The hotel was very comfortable for all of us to stay together. The kids loved the pool in the evening, and the breakfast each morning was delicious. The scrambled eggs were always warm and tasty, the fruit was fresh and sweet, and someone would come in an ask if everyone was happy every 15-20 minutes with a smile on their face. They anticipated my needs as a mom of 3 small kids - well done!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to all attractions

Posted Jul 21, 2014
Had a weekend stay with four of my grands we all enjoyed the stay wish the pool was a little bigger other than that rooms very clean excellentstaff wwonderful greeting at breakfast by the lady who was making the waffles would stay again
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Posted Jul 21, 2014
Pros: The hotel staff went above and beyond their duties to accommodate the needs of my family.
The hotel staff was very friendly. They showed interest when asked about area restaurants and gave great directions. The staff was great.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Place to stay in Charleston, SC

Posted Jul 19, 2014
Pros: Mama with her gracious Southern hospitality. This hotel breakfast was outstanding...even for my wife whose a picky eater.
Cons: The pool could be larger.
Location: Charleston has great restaurants and rich historical value.
Dorthy "Mama"was great...she greeted us each morning for breakfast with a smile and cheerful disposition. Pool was small as was the gym... but clean and well kept.