Ratings based on 254 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby Linda from Franklin,TN
Posted Dec 3, 2013
Our stay was for the Thanksgiving holidays. It was a great place to stay and the staff was very helpful. The breakfast buffet every morning was excellent. Would recommend a stay there for any travelers.
for Everyoneby jessie from NC
Close to St. AlbansPosted Dec 1, 2013
Was very comfortable but toilets so loud when flushing and you could hear people's door shut. Those were the only two things that were annoying to me. Had good breakfast and plenty room for parking
for Everyoneby Jack from Georgia
Posted Nov 21, 2013
Pros: This hotel is excellent value for the price paid. The free hot breakfast was excellent and maintenance requests was completed quickly.
Location: Restaurants and shopping outlets are nearby.
for Everyoneby j from virginia
Posted Nov 18, 2013
Pros: Good price, great room.
Cons: Need Dark curtain over window in room. New toaster needed in breakfast area. No knob on lever.
Location: Just visiting family, so convenient location.
for Everyoneby Mark/Sarah from Bridgeport, WV
Marriott? Try Wingate instead!Posted Nov 4, 2013
Cons: The swimming pool could be installed on their premises.
Location: South Charleston, WV location. Their are so many different things to do since this is the capitol of WV. Malls, restaurants, and a casino.
Our grandson was competing in the National Karate Tournament being held in St. Albans, WV the weekend of November 1st through November 3rd, of 2013 and we wanted a comfortable room, as well as an indoor pool, Jacuzzi and a fitness room, however the Marriott (our usual place to stay) was booked for that weekend. I found the Wingate on the Expedia website and after reading the reviews and looking at the pictures posted, I decided to take a chance and book my family there for the entire weekend. I AM SO GLAD I DID........The hotel itself is beautiful, but the two things that impressed me the most was 1) the water pressure in the shower was fabulous (as if you were home) and 2) it was exceptionally quiet and peaceful. The hotel must be well insulated because you didn't hear any outside noises or the typical TV sound in the room next door, the shower running or doors closing all hours of the day and night. Their is always someone at the front desk, pleasantly ready to assist you with your request. Although the Marriott is an exceptional place to stay, I believe I will be booking all of my future stays at a Wingate hotel, providing there is one in the vicinity. I know that I will get the same excellent quality of service, yet save myself some money in the process.
for Everyoneby A verified traveler from North Carolina
Ok Hotel in CharlestonPosted Oct 23, 2013
Cons: The bathrooms need to be updated!
Location: Although it's in an industrial district the hotel is not far from downtown Charleston.
My husband and I stayed two nights at the Wingate in Charleston and it was ok for the minimal amount of time we were there. The lobby and the room was nice and looked recently renovated. The room was clean as well. The bathroom was old though and needed to be updated. My only problem was that there was no hot water for showers and the shower did not drain quickly. The hotel is also in an industrial district which was a surprise when we pulled up. I was a little worried at night that our car might get broken into, but we never had any problems. The parking lots were well lit which was nice. For the price we paid it was a good deal, but I think next time we'll pay a little more and stay downtown.
for Everyoneby terry from Florida
The hotel suited our needs very well for overnightPosted Oct 16, 2013
for Everyoneby Jennifer from michigan
Great hotelPosted Oct 13, 2013
Cons: People in the outside parking lot (from the Holiday Inn) were outside at 2 am and loud. Hotels should make sure that people are loitering outside.
We stayed in a room on the first floor, and our room smelled musty. It was clean and well stocked, just had that 'hadn't been in use' stale smell that didn't go away.
for Everyoneby A verified traveler
Great spotPosted Sep 29, 2013
Cons: ash tray by bench
Great hotel. Clean, neat, good location. Definately stay here again.
for Everyoneby Charlie from cleveland
Good value, nicely appointedPosted Sep 17, 2013
Pros: Redecorated lobby & rooms wonderful; included b-fast a notch above others I've had. Front desk staff welcoming and helpful
Cons: Fan in bathroom fix peeling paint in shower
Location: Location nothing to speak of, but shuttle helps
Beautifully appointed redecorated property; great b-fast included in price; nice rooms. Only demerits are: no fan in bathroom & paint in shower peeling. Would stay here again