Ratings based on 185 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from south carlina

I love this hotel ! They made my pets welcome!

Posted Oct 19, 2014
Loved this place, I was very comfortable. They made my pet very welcome, they are extremely pet friendly. I lived the bar, room service and the rooms are beautiful! I will way try to stay in an Aloft hotel! I highly recommend thus place to everyone'.
Comment from Hotel Management
Oct 22, 2014 by Aloft CharlotteGM, Hotel Management
Dear Kellie, Thank you so much for your kind recommendation! We are so pleased to hear that you and your pet enjoyed your stay and were able to take advantage of our wxyz bar. We hope to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

overnight

Posted Oct 15, 2014
Pros: kudos to the staff at this location. best service i've ever had.
Cons: only complaint about the hotel was the ceiling in my room. it looked like the particle board i had in my college dorm room
Location: location was fine, only slept at the hotel and continued my road trip the next day.
great hotel. easy to find. clean. best staff i have ever met.
Comment from Hotel Management
Oct 16, 2014 by Aloft CharlotteGM, Hotel Management
We will be sure to pass along your kind feedback to our team! We are pleased to hear they helped make your stay memorable. We do apologize that the Aloft room style was not to your liking and we appreciate your comments regarding our design. We hope the rest of your journey was safe and that you will return to visit us soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 14, 2014
It was very nice and clean. We loved the hot water. Would stay again. It's no smoking which is a huge plus
Comment from Hotel Management
Oct 16, 2014 by Aloft CharlotteGM, Hotel Management
Dear Traveler, Thank you so much for taking the time to review our property. We are pleased to hear that you found our facilities enjoyable and that you plan on returning!
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Hotel

Posted Sep 15, 2014
Great place to stay. Clean and the staff was great!! Not close to downtown if you're looking to be in that area. Would definitely stay here again.
Comment from Hotel Management
Sep 19, 2014 by Aloft CharlotteGM, Hotel Management
Hi Kim, Thank you for your feedback! We appreciate your comment regarding our cleanliness, and are glad you found our staff to be helpful. We hope you will visit again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Affordable yet modern!

Posted Sep 1, 2014
Pros: Decor, convenience, price
Cons: We didn't see anything to note!
Location: The Ballantyne area is absolutely adorable! There are so many cute places to eat nearby. The whole area is very new and extremely clean.
I was pleasantly surprised by this hotel. It was much less expensive than other hotels we were considering yet it was just perfect for our needs. We were in the Charlotte area for only one night. The staff was very prompt and courteous. I loved the modern decor of the hotel. The beds were very comfortable as well.
Comment from Hotel Management
Sep 19, 2014 by Aloft CharlotteGM, Hotel Management
Thanks for your feedback! We are thrilled to hear you enjoyed your visit, and that you found our team to be courteous. We are also glad you enjoyed the Aloft vibe and decor of our hotel. We hope you will stay with us again when your travels next bring you to Charlotte.
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jul 22, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
Had a wonderful experience at the aloft in ballyntyne
Comment from Hotel Management
Jul 24, 2014 by Hotel Management, Hotel Management
Dear A verified traveler, Thank you for your wonderful review! We are excited to hear that you enjoyed your stay. We hope to welcome you back soon for another delightful experience!
5 out of 5
Recommended
for Personal Event
by Audrey from Canton,ga

Modern, clean, well located

Posted Jul 10, 2014 on Hotels.com
Everything during our stay was great.
Comment from Hotel Management
Jul 15, 2014 by Hotel Management, Hotel Management
Dear Audrey, We are glad to hear you enjoyed your stay, and look forward to your next visit!
3 out of 5
Recommended
by Brian

This traveler left a rating score only Posted Jul 8, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler from D

The BEST service EVER!!!!

Posted Jul 8, 2014
This was the best hotel ever! The staff was awsome, the room was very neat, airy and so comfortable!!!!!!! There is a bar there and the drinks and food was amazing!!! They have everything you can think of even a shuttle to take you places! They even allow pets, but you cannot even tell thst pets stay there!
Comment from Hotel Management
Jul 10, 2014 by Hotel Management, Hotel Management
Dear Ju, We are so happy to hear you enjoyed your stay! We appreciate your comments regarding our staff, w xyz bar, and shuttle. We hope you will return to stay with us again soon!