Ratings based on 249 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from SC

Convenient and modern in Charlotte

Posted Jun 16, 2015
Pros: Very friendly staff. We have stayed at this hotel multiple times, and it's always very clean.
Location: Libretto's restaurant in nearby shopping center has very good Italian food.
The staff at the desk is immediately welcoming and helpful. This Aloft hotel is clean, modern, and convenient to restaurants and shopping in SE Charlotte.
Comment from Hotel Management
Jun 18, 2015 by Aloft CharlotteGM, Hotel Management
Thanks for your feedback! We are glad you enjoyed our location, cleanliness, and that you found our team to be helpful. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Fairbanks, AK

Nice as always!

Posted May 30, 2015
Pros: Workout area was great.
Cons: The AC was a bit loud and blew hard on one bed.
Location: Good eating and Paneta Bread within short walk.
Stay at the Aloft for the second time - wonderful staff! A bit spendy and fairly simple, but the workout room was one of the nicest we saw. Pool wasn't much, but that is ok. Nice walking path from the hotel.
Comment from Hotel Management
Jun 2, 2015 by Aloft CharlotteGM, Hotel Management
Dear John, Thanks for returning to stay with us! We appreciate your feedback, and are glad you were able to enjoy our re:charge (fitness) facility and nearby walking trails. Thank you for your comments regarding your AC unit, as we will share this with our maintenance team to ensure all AC units are in proper working condition. We hope to see you again soon!
3 out of 5
by A verified traveler

Posted May 19, 2015
The mattress was not comfortable. We asked for a different room after the first night and was told none available but they would put a temperpedic type over it. They never did so it was another uncomfortable night.
Comment from Hotel Management
May 26, 2015 by Aloft CharlotteGM, Hotel Management
Thank you very much for staying with us, and for providing us with your feedback. We apologize your mattress was uncomfortable, and that the secondary covering was never delivered to your room. Please know we have shared your comments with our management team for immediate follow up with our staff. We do hope you will return to see us again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Quick business trip

Posted May 11, 2015
Pros: Comfy bed. Green.
Cons: I received a wake up call that I didn't ask for.The phone made an annoying beeping sound when on the base late at night, which I think they fixed.
Location: Stayed overnight
Friendly staff and clean room. Quiet, which was good.
Comment from Hotel Management
May 13, 2015 by Aloft CharlotteGM, Hotel Management
Thanks so much for staying with us and for your feedback as well! We are glad you found our rooms to be clean and the staff to be friendly. We hope you return soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Very close to medical plaza

Posted Apr 4, 2015
There is a ton of restaurants for just about anything you would want. Staff was really great and gave me some shortcuts to avoid traffic as well as just being friendly and helpful. The rooms were small but felt upscale with the fixtures and amenities. Would definitely stay here for the convenience, price and quality!
Comment from Hotel Management
Apr 6, 2015 by Aloft Charlotte GM, Hotel Management
Thank you for visiting with us, and for the comments as well. We are glad you found our staff to be helpful, and that you enjoyed the hotel amenities and local attractions. We look forward to seeing you on your next visit to Charlotte!
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

High efficiency and well maintained.

Posted Apr 3, 2015
Pros: Nice staff and great room decor.
Cons: Need free ice.
Location: Eat and gold is right there.
This Hotel was a high efficiency hotel. Loved the indoor pool and gym. The bar and pool table lounge was cozy.
Comment from Hotel Management
Apr 6, 2015 by Aloft Charlotte GM, Hotel Management
Thanks for staying with us and for providing us with feedback as well! We are glad you enjoyed our property, and that you were able to enjoy our amenities. We hope to see you again soon!
5 out of 5
Recommended
for Couples
by Shakiria from charlotte

Staycation

Posted Mar 31, 2015 on Hotels
I had an awesome stay. The hotel reps were great and supplied me with everything i needed.
Comment from Hotel Management
Apr 1, 2015 by General Manager, Hotel Management
Thank you Sharkiria for your comments - we are glad to hear your stay was awesome! We hope you will stay with us again when your travels next bring you to Charlotte.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel

Posted Mar 30, 2015
Stayed for one night and all I can say is a wonderful hotel is is.
Comment from Hotel Management
Apr 1, 2015 by Aloft Charlotte GM, Hotel Management
Thanks so much for your feedback! We are glad you enjoyed your visit, and hope to see you again soon!
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Mar 21, 2015 on Hotels
5 out of 5
Recommended
for Business Travelers
by Rachel from Virginia

Business Trip

Posted Mar 20, 2015 on Hotels
Beautiful hotel, great staff, friendly bartender! Would recommend for a low-key business stay.
Comment from Hotel Management
Mar 24, 2015 by General Manager, Hotel Management
Thank you Rachel for your feedback! We are happy you enjoyed your stay, and that you found our team to be friendly. We hope you will return to visit again soon!