Ratings based on 252 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Another win for Aloft

Posted Jul 22, 2015
This is our second time staying on an Aloft property, and it didn't disappoint. We arrived early, and there were no rooms in the category which I'd reserved ready. The front quickly decided to move us to a golf room instead, so as to not make us wait. The rooms are sleek and modern, with everything you'd need. My niece got a kick out of the elevator floors (which helped with her anxiety of being in the elevator), and we took full advantage of the pool being indoors and open until 1 am! I think I'm now on a mission to stay at Aloft hotels on all my travels because it truly has been a great experience thus far.
5 out of 5
Recommended
for Everyone
by A verified traveler from Detroit MI

Great hotel

Posted Jul 16, 2015
Pros: Everything that it offered really impress will stay again
Cons: mattress comfort
Nice clean and vibrant hotel. Only thing that was bad was the mattress comfort. Staff was friendly and helpful, I didn't know that pets were allowed but was impress due to no type of pet smell and cleanliness. Recommend this hotel, made a mistake and went to the aloft in the epicenter!!! glad I wasn't booked downtown crazzzyyyy. Ballatyne was quiet and close to eateries plus they provided shuttle service to surrounding areas.
Comment from Hotel Management
Jul 20, 2015 by Aloft CharlotteGM, Hotel Management
Thanks for visiting with us and providing us with your feedback! We apologize the comfort of your mattress was not to your liking. We are glad you enjoyed our location, and hope you will return to visit again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from SC

Convenient and modern in Charlotte

Posted Jun 16, 2015
Pros: Very friendly staff. We have stayed at this hotel multiple times, and it's always very clean.
Location: Libretto's restaurant in nearby shopping center has very good Italian food.
The staff at the desk is immediately welcoming and helpful. This Aloft hotel is clean, modern, and convenient to restaurants and shopping in SE Charlotte.
Comment from Hotel Management
Jun 18, 2015 by Aloft CharlotteGM, Hotel Management
Thanks for your feedback! We are glad you enjoyed our location, cleanliness, and that you found our team to be helpful. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Fairbanks, AK

Nice as always!

Posted May 30, 2015
Pros: Workout area was great.
Cons: The AC was a bit loud and blew hard on one bed.
Location: Good eating and Paneta Bread within short walk.
Stay at the Aloft for the second time - wonderful staff! A bit spendy and fairly simple, but the workout room was one of the nicest we saw. Pool wasn't much, but that is ok. Nice walking path from the hotel.
Comment from Hotel Management
Jun 2, 2015 by Aloft CharlotteGM, Hotel Management
Dear John, Thanks for returning to stay with us! We appreciate your feedback, and are glad you were able to enjoy our re:charge (fitness) facility and nearby walking trails. Thank you for your comments regarding your AC unit, as we will share this with our maintenance team to ensure all AC units are in proper working condition. We hope to see you again soon!
3 out of 5
by A verified traveler

Posted May 19, 2015
The mattress was not comfortable. We asked for a different room after the first night and was told none available but they would put a temperpedic type over it. They never did so it was another uncomfortable night.
Comment from Hotel Management
May 26, 2015 by Aloft CharlotteGM, Hotel Management
Thank you very much for staying with us, and for providing us with your feedback. We apologize your mattress was uncomfortable, and that the secondary covering was never delivered to your room. Please know we have shared your comments with our management team for immediate follow up with our staff. We do hope you will return to see us again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Quick business trip

Posted May 11, 2015
Pros: Comfy bed. Green.
Cons: I received a wake up call that I didn't ask for.The phone made an annoying beeping sound when on the base late at night, which I think they fixed.
Location: Stayed overnight
Friendly staff and clean room. Quiet, which was good.
Comment from Hotel Management
May 13, 2015 by Aloft CharlotteGM, Hotel Management
Thanks so much for staying with us and for your feedback as well! We are glad you found our rooms to be clean and the staff to be friendly. We hope you return soon!
5 out of 5
Recommended
for Couples
by William J from Florence

awesome!

Posted Apr 28, 2015 on Hotels
Very clean and modern. Comfortable bed and pets stay free!
Comment from Hotel Management
May 6, 2015 by General Manager, Hotel Management
Thank you William for recently staying with us! We are glad you found our beds to be comfortable, and hope your four-legged companion enjoyed the stay as well. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Very close to medical plaza

Posted Apr 4, 2015
There is a ton of restaurants for just about anything you would want. Staff was really great and gave me some shortcuts to avoid traffic as well as just being friendly and helpful. The rooms were small but felt upscale with the fixtures and amenities. Would definitely stay here for the convenience, price and quality!
Comment from Hotel Management
Apr 6, 2015 by Aloft Charlotte GM, Hotel Management
Thank you for visiting with us, and for the comments as well. We are glad you found our staff to be helpful, and that you enjoyed the hotel amenities and local attractions. We look forward to seeing you on your next visit to Charlotte!
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

High efficiency and well maintained.

Posted Apr 3, 2015
Pros: Nice staff and great room decor.
Cons: Need free ice.
Location: Eat and gold is right there.
This Hotel was a high efficiency hotel. Loved the indoor pool and gym. The bar and pool table lounge was cozy.
Comment from Hotel Management
Apr 6, 2015 by Aloft Charlotte GM, Hotel Management
Thanks for staying with us and for providing us with feedback as well! We are glad you enjoyed our property, and that you were able to enjoy our amenities. We hope to see you again soon!
5 out of 5
Recommended
for Couples
by Shakiria from charlotte

Staycation

Posted Mar 31, 2015 on Hotels
I had an awesome stay. The hotel reps were great and supplied me with everything i needed.
Comment from Hotel Management
Apr 1, 2015 by General Manager, Hotel Management
Thank you Sharkiria for your comments - we are glad to hear your stay was awesome! We hope you will stay with us again when your travels next bring you to Charlotte.