Ratings based on 596 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from South Carolina

UNBELIEVABLY LOUD

Posted Jul 22, 2015
I am not one to ever write a negative review, but in this situation I feel I must. The Aloft is located in a GREAT location. Perfect for any activity you plan. You need to know that what goes along with a great location in a city is often city-noise. Aloft plans beautifully for this by providing a set of ear plugs for your guests. Great thinking. My review considers all of that and had no problem with the city noise. My issue was the GUEST noise and what the hotel permitted to go on until almost 3:00am. I have no problem with some noise and having fun. Absolutely but that is excessive. There was an actual floor party in multiple rooms spread across our entire floor AND sounded like it was going on the floor above us as well. I looked out the door and there was no way I was going out there as I also had some safety concerns from a couple guests. One guest banged on another door for a full 45 minutes (started at about 2:45 am). Why as a guest would I be expected to police these things? Don't you travel your floors periodically like other hotels do? Anyway, expect city-noise, but management needs to reconsider checking on floors and policing excessive noisy parties. Not fair to your other guests (and we didn't go to bed until 11:30pm by the way).
4 out of 5
Recommended
for Everyone
by A verified traveler from richmond, va

Check in time

Posted Jul 21, 2015
Cons: not to sell more rooms that they have people cleaning for
Location: Perfect for anything at time warner arena
We arrived at the hotel at approx. 3:30 and was told that we had to go on a list to wait for a room to become clean. To me this cut into our time. We received a phone call about 35 min later saying we could check in then. It ended up okay but what we arrived for happened at 7:30 so what would have happened if we couldn't check in until after 4 and what we booked it for had been at 4:30. So that was disappointing. But other than that the hotel itself was awesome!
2 out of 5
by A verified traveler from Florida

Such a disappointment!

Posted Jul 18, 2015
Pros: It is located in uptown charlotte and close to many restaurants and entertainment
I booked this hotel expecting top of the line amenities etc. The hotel is designed for those who are traveling for business. Not those on vacation and especially those with children! First off, to get to the lobby of the hotel you need to take an elevator to 5th floor. These elevators arent just for guest of the hotel but those who visit the epicenter. We waited 20 min at a time to just get to the lobby! We were hoping to enjoy the pool and get some sun. The pool is a small lap pool located just off the lobby (inside) with no access to a balcony for sunning. The room I originally booked wasnt available; we had to get a "handicap accessible room". The room was very clean but the beds were practically on the floor with the frame the hotel used. The handle to close the bathroom door was broken off so we couldnt close the door without getting stuck inside. There was a very small frig and a coffee maker. There wasnt a microwave though. Most hotels have a dresser of some sort. There was only a closet with shelves. There was a huge desk for working but besides the beds and nightstand; that was about it.
3 out of 5
Recommended
for Everyone
by A verified traveler

It was ok but not what I expected for the price

Posted Jul 14, 2015
Bed wasn't as comfy as I expected and room was actually small
4 out of 5
Recommended
for Students
by A verified traveler from upstate S.C.

Just Right

Posted Jul 6, 2015
Pros: Location
Cons: Parking
Location: Epic center, baseball game, movies, dinning
Centered perfect for everything dinning, baseball game, movies, basketball game
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location in the city.

Posted Jun 9, 2015
Pros: Location
Cons: The beds are very hard making it difficult to sleep.
Walking distance to lots of things to do and plenty of choices for dining and entertainment.
4 out of 5
Recommended
for Couples
by A verified traveler

Dugger show

Posted May 26, 2015
Pros: Location
Cons: Elevators dedicated to hotel guests. little bigger rooms
Location: PERFECT uptown location Dale Jr Whisky River is perfect! Parking is juts OK
Great last minute booking, Excellent rate! Pleasant welcome. ELEVATORS SUCK!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from charleston, sc

Nice hotel close to everything

Posted May 5, 2015
I enjoyed the stay and how nice the Hotel was to the stadium and time Warner center.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted May 5, 2015 on Hotels
5 out of 5
Recommended
for Couples
by Amber

This traveler left a rating score only Posted May 3, 2015 on Hotels