Ratings based on 85 Verified Reviews

They paid and stayed. We double-checked.
1.7 out of 5
41% of guests recommend
1.9 Room cleanliness
2.4 Service & staff
1.8 Room comfort
1.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom hickory nc

Worst night

Posted Aug 23, 2014
Arrived in charlotte nc at midnight went to hotel only to find a security guard and for him to tell me that they don't do late check ins. Called expedia and after getting a supervisor they booked me another hotel. Worst hotel ever
1 out of 5
by A verified travelerfrom Rochester, NY

Don't waste your money here.

Posted Aug 4, 2014
Pros: proximity to our destination was the only positive about this hotel.
Cons: Too many things to list in this small of space.
Location: We were at orientation at Johnson & Wales. That was all we did near by.
The hotel didn't have our reservation we booked on Expedia. They gave us the wrong room. The sheets were clean, that was the only positive. There were no extra towels available. The toilet paper was on the conuter, no spindle.
2 out of 5
by A verified travelerfrom atlanta

First room everything was broken

Posted Jul 23, 2014
Pros: Friendly staff, hit and miss on the room quality and nice TV channel line up. Good prices. Full kitchen and good shower pressure
Cons: More quality control with the rooms, never know what you are going to get. Shorter check in and check out times. Both took in excess of 20 minutes.
Location: Close to downtown, airport and next to a Wendy's and mcdonalds.
I stayed there for 6 nights. The room they gave me on the first night was ghetto central. Everything broken and dirty. The staff said if I stayed in that room the first night they would get me a better room. They gave me a "managers room" the next day. It was actually a very nice room but there was no remote for the TV. Also the stove didn't work so I had to eat using only the microwave. There were cops at the hotel on 3 different occasions and the fire dept. twice. There were plenty of TV channels which was nice. When I checked out, there was an additional $49 charge on my receipt. After 20 minutes I got a refund on my CC. This hotel is hit and miss. Some rooms are fairly nice and others were just terrible. The location is good. The staff was nice and tried to be helpful and I did appreciate that. I get per diem so I try to stay cheap and pocket the rest. If you are a single male looking for a cheap room I would stay but not with my wife. Mostly people there were down on their luck.
2 out of 5
by A verified traveler

Dont stay here

Posted Jul 22, 2014
Pros: The Locatrion
Cons: Carpet could be vacuumed
Location: Was hjust staying overnight to catch early plane
Carpet needed to be vacuumed really bad. The night watchman and a buddy parked two chairs right outside my room at 11:30pm and started to chat really loudly and woke me up
1 out of 5
by A verified traveler

In the hood

Posted Jul 1, 2014
The sheets weer dirty with brown stains On the bed. A crackhead knocking On our door at 6a.m. Don't stay here!
1 out of 5
by A verified travelerfrom South Carolina

Posted Jun 26, 2014
Pros: The front desk clerk, Kim.
Cons: Everything, use bleach when washing linens.....have an iron to go with the ironing board. Coffee Pot?, would be nice if there was coffee to put in it.
Location: South Tryon........depends on what you want, Wendys and McDonalds next door...
I was very disappointed. Only 2 towels, coffee pot with NO coffee, sugar, cups or spoons.....no soap samples, just one bar of Irish Spring!! no shampoo. Ironing board with no iron. Towels not washed in bleach, stained......pillows very lumpy and cases looked dull and dingy. And the atmosphere around the area was not very consoling. The help especially Kim, was very nice, The first room I was given the bathroom was flooded with water. No, I will never stay there again and was very disappointed at the ad online versus what I experienced. I asked for new towels and did not get them until later that night. i know the price was good but if I knew I could cancel when I experienced what I did, I would have left. I have been out of work and had to go to Charlotte to visit my doctor and I thought the distance and price fit my budget. NOT!!!! I had to buy my coffee and condiments, shampoo and such. Not again!!!! No continental breakfast. The 15.00 I saved by cancelling my last hotel was not worth it at all. The money I saved was spent at this hotel for food and toiletries. I would NOT recommend this hotel at all.
1 out of 5
by A verified traveler

Really really bad

Posted Jun 24, 2014
Walked in and out would not stay really dirty smell bad no lamp shades lock on door broken
1 out of 5
by alishafrom salisbury

Terrible place in hood with hookers

Posted Jun 14, 2014
Omg never again and then it says You can early check in but you cant
1 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Jun 8, 2014 on Hotels.com
Hotel was booked when I got there.
2 out of 5
Recommended
by Robinfrom North Carolina

Just ok

Posted Jun 8, 2014 on Hotels.com
Needs some repairs overall