Ratings based on 117 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
79% of guests recommend
2.7 Room cleanliness
2.8 Service & staff
2.8 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from ontario

a run down hotel

Posted Sep 3, 2014
Cons: everything.
Location: location was ok.
this hotel looks like it was just waiting to get demolished. elevator was not working. A/C in our room did not get cold no matter how we put it on high. there was a fridge and a microwave in the room. the microwave was not working, the fridge barely worked, didn't cool the water we put in. we recently stayed in Baymont Inn and Suites in Summersville and thought we'll have the same nice experience the reason why we booked the same hotel. Apparently, we were downright wrong.
2 out of 5
by A verified traveler from iowa

The room a/c unit was leaking discharge water

Posted Aug 27, 2014
Pros: curb appeal.
Cons: clean the room more,get rid if the mold smell....
Location: great location..
Leaving for the airport in the morning and went over by the a/c unit and the entire carpet was wet...I hear something dripping all nite but thought it was just discharge leading to the out side..The room had a damp wet and mold smell,and they had sprayed some cover up product in there.....
3 out of 5
by A verified traveler from lincoln

Rate Baymont Inn and Suites Charlotte

Posted Aug 15, 2014
Pros: ANOTHER THINGS ARE OK
Cons: we wait for the shuttle for a long time, more than 1 hour after we told the staff pick me up
Location: ANOTHER THINGS ARE OK
Not very comfortable. we wait for the shuttle for a long time, more than 1 hour after we told the staff pick me up
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2014
The room didn't look like the pictures online but was an OK stay
2 out of 5
by A verified traveler

Good location, but thats more or less all

Posted Jul 29, 2014
Pros: location
Cons: breakfasts, stuff sleepiness
Hotel is well located, rooms are comfortable. Phone didn't work so i have to change a room. Stuff is very sleepy. Breakfasts are monothonus.
2 out of 5
by A verified traveler

Name is misleading

Posted Jul 28, 2014
Pros: The bed was comfortable.
Cons: Needs a complete renovation to be considered and Inn & Suites
I was immediately disappointed when I entered the lobby of the hotel. The name of Baymont Inn and Suites lends itself to certain expectations; they did not make it anywhere near that level. The facility is old, worn out, and is more in line with a Super 8 as far as accommodations. I will not stay again, and do not recommend it for the price versus the reality.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good price close to the airport

Posted Jul 23, 2014
Stay was short, but satisfactory. It met my short term needs and the price was great.
Comment from Hotel Management
Jul 25, 2014 by FrontDesk, Hotel Management
Thank you for providing a feedback on your recent stay. We are delighted to know that your stay with Baymont Inn & suites was great and we thank you for choosing our hotel to serve your lodging needs. We look forward to have you as our guest on your next trip to Charlotte.
1 out of 5
by A verified traveler

Posted Jun 30, 2014
Cons: Room was hot, smelly, filthy. The kind of place where they provide condoms in the nightstand drawer.
Absolutely filthy! They should charge by the hour, not the night.
1 out of 5
by Jackie from Delaware

They need to upgrade serious and ASAP!

Posted Jun 9, 2014
The room smelled old! The iron and board didn't work! The beds were somewhat comfortable! I would not recommend this hotel! The area was nice!
1 out of 5
Recommended
by Robert Loudon from Iowa

Find a different hotel

Posted May 28, 2014 on Hotels.com
The hotel room showed signs of water damage to the ceiling, walls, and lamps. The carpet smelled like cat urine. The elevator was broke on and off. HBO quit coming in during my stay. I would never stay at this hotel again.