Best Western Plus Charlotte/Matthews Hotel

2.5 star property
Charlotte hotel in East Forest with free breakfast and 24-hour fitness center

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Best Western Plus Charlotte/Matthews Hotel

Photo gallery for Best Western Plus Charlotte/Matthews Hotel

Exterior
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Free daily buffet breakfast
Lobby

Overview of Best Western Plus Charlotte/Matthews Hotel

7.4

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • GymGymGym

Your area essentials

2501 Sardis Road N, Charlotte, NC, 28227
  • Popular LocationChili's Grill & Bar1 min walk
  • Popular LocationNovant Health Matthews Medical Center5 min drive
  • Popular LocationCharlotte Transportation Center Station13 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)23 min drive
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Room options

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
Deep soaking bathtub
Designer toiletries
  • 204 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Designer toiletries
Eco-friendly toiletries
  • 204 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 204 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 204 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Charlotte

Located in Charlotte, Best Western Plus Charlotte/Matthews Hotel is in the business district. NASCAR Hall of Fame and Fillmore Charlotte are cultural highlights, and travelers looking to shop may want to visit SouthPark Mall and Queen City Quarter. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby.

What's nearby

  • Novant Health Matthews Medical Center - 5 min drive
  • Sportsplex at Matthews - 7 min drive
  • Bojangles' Coliseum - 10 min drive
  • Ovens Auditorium - 10 min drive
  • SouthPark Mall - 15 min drive

Getting around

  • Charlotte Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • McDonald's - 3 min drive
  • Taco Bell - 14 min walk
  • McDonald's - 3 min drive
  • Custom Home Pubs - 2 min drive
  • Cookout - 16 min walk

About this property

Best Western Plus Charlotte/Matthews Hotel

Hotel located in East Forest
A free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym are just a few of the amenities provided at Best Western Plus Charlotte/Matthews Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks include:
  • Free self parking
  • Express check-out, a TV in the lobby, and a computer station
  • Smoke-free premises, a vegetable garden, and luggage storage
  • Guest reviews speak well of the breakfast and helpful staff
Room features
All 93 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and deep soaking tubs
  • LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English

Sustainability

Sustainability practices

100% renewable energy
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
Energy-saving switches
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Charlotte
Best Western Charlotte Matthews
Best Western Charlotte Matthews Hotel
Best Western Matthews
Best Western Plus Charlotte
Best Western Plus Charlotte/Matthews
Best Western Plus Charlotte/Matthews Charlotte
Best Western Plus Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Charlotte Best Western
Best Plus Charlotte Matthews
Best Western Plus Charlotte/Matthews Hotel Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Best Western Plus Charlotte/Matthews Hotel Hotel Charlotte

Frequently asked questions

Is Best Western Plus Charlotte/Matthews Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Plus Charlotte/Matthews Hotel?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Charlotte/Matthews Hotel on Apr 4, 2024 start from $87.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Charlotte/Matthews Hotel?

Self parking is free at this property.

What time is check-in at Best Western Plus Charlotte/Matthews Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus Charlotte/Matthews Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western Plus Charlotte/Matthews Hotel located?

Located in East Forest, this hotel is 1.7 mi (2.7 km) from McAlpine Creek Greenway and 2.5 mi (4.1 km) from Novant Health Matthews Medical Center. Matthews Community Center and Sportsplex at Matthews are also within 6 mi (10 km).

Best Western Plus Charlotte/Matthews Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 202 out of 719 reviews" "
Rating 8 - Good. 242 out of 719 reviews" "
Rating 6 - Okay. 138 out of 719 reviews" "
Rating 4 - Poor. 79 out of 719 reviews" "
Rating 2 - Terrible. 58 out of 719 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brian - at check in - really nice and friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Suzan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was kind and professional. The rooms were clean & quiet. Chilis was walkable in the same parking lot.
Stayed 1 night in Mar 2024

10/10 Excellent

Alberta

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay, clean room, quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Frieda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet good, breakfast good, staff accomodating
Stayed 3 nights in Mar 2024

4/10 Poor

Anthony, Los Alamos

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
First room had water leaking in bathroom so was given a second room with no heat in February . They had no other rooms to move to and did not offer to comp or even discount the stay.
Stayed 1 night in Feb 2024

6/10 Okay

Wendy

Traveled with partner
Liked: Staff & service, amenities
Area was good for our needs. Hotel was ok. Breakfast was fine. Our first room was missing towels. Since we checked in at 11 pm i guess no one could get us towels. So they moved us to another room. But the other room had an old tv that didnt have the movie we were watching and it had a growing bubble in the ceiling that looked like the ceiling was going to give way any second. Was an average travel stay hotel. Had better and def had worse
Stayed 2 nights in Feb 2024

10/10 Excellent

Christine

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy to find this location so close to my destination for the following day. Across the street was some shopping, fast food, gas, and other needed amenities. I slept well, no distractions or disturbances. Great stay!
Stayed 1 night in Dec 2023

10/10 Excellent

Gebeton

Liked: Staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Mattison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this property when I am in the area, I never have any problems. Check out is easy and quick, the staff is always kind.
Stayed 2 nights in Dec 2023

8/10 Good

Konni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet handle was broke. It was reported to the front desk but not fixed before we left. No maid service. Just wanted to have fresh towels.
Stayed 3 nights in Dec 2023

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5