Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, OH

Nice hotel close to the highway!

Posted Sep 15, 2014
Pros: The staff! The bed! Oh and the shower, because I don't like tubs.
Location: So easy to access from I-77. Billy Graham Library. SouthPark shopping. Bad Daddy's Burger Bar
I booked this hotel on a whim. We were making a 13 hour drive and had decided to stop in Charlotte. I read reviews for hours. I picked this hotel mostly because it had good reviews and based on my very terrible map skills, it seemed close to I-77. (I had no idea how right I was!) First, the staff. I don't have anyone to shout out to in particular, because everyone working was so NICE. Truthfully, 8 hours in the car with the love of my life is enough to make me sprout horns, so entering the cool, refreshing lobby to be greeted by such friendly people helped snap me out of my funk. Every employee I encountered - even just passing in the hallway - was so pleasant, wished us a good day. Where I'm from, we don't act like that. We don't make eye contact and we don't wish random strangers a nice day. Holy wow, I want to move to Charlotte. In any case, moving on. The room! The bed was luxurious. I don't normally sleep well in hotels rooms, but I really woke up feeling as happy as Sleeping Beauty, you know, after the Prince came along. The room is spacious and just overall had a pleasant vibe. The fireplace outside is gorgeous. If I hadn't checked in on the hottest day of the year, I'd have totally been out there. Only downside was cleaning someone else's hair out of the sink, but it's ok, I had Clorox wipes. I-77 is so close to the hotel, it's not even funny. And yet it's also close to a lot of great shopping and food! If I ever come back to Charlotte, I'll stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Sep 8, 2014
It was a nice place to stay but the housekeepers didn't do a good job on cleaning the bathroom after the last Guest there was a lot of leftover hair.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 7, 2014
Very Clean Rooms And Friendly Staff. The Late Night Staff Was Especially Helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Savannah, GA

Very nice hotel staff!

Posted Sep 2, 2014
Everyone working here is extremely accommodating. We had our ten month old with us and everyone was offering to help us with our luggage, etc. Very clean rooms and great rates.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel off I85

Posted Aug 11, 2014
Good room clean & smoke free Needs a small fridge & microwave Shower took forever to get hot Overall good stay
3 out of 5
Recommended
for Everyone
by A verified traveler from indiana

Nice hotel

Posted Jul 21, 2014
Nice hotel till I left my iPad under my pillow never saw it again or heard back from the hotel :(
5 out of 5
Recommended
by Doug B from Houston, Texas

Pleasant Place to Stay

Posted Jun 19, 2014 on Hotels.com
Enjoyed the service, and the hot tub!
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jun 17, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by Paul from SC

Difficult to get to.

Posted Jun 1, 2014 on Hotels.com
Very difficult to get to. Very clean and attentive staff. Would stay againg.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Great Hotel!

Posted May 29, 2014 on Hotels.com
This Courtyard must have recently been renovated. It seemed clean and new. The staff was very helpful, and the lobby had a cool design that my 12 year old says she now misses! We didn't eat from The Bistro, as it looked too expensive. The pool was too cold at this time of year for me, but my husband enjoyed the hot tub, and I appreciated that they had towels by the pool so we didn't have to take them from our room and then have none left to shower. There is a neat patio area to lounge by - my only complaint was that our room was right next to this area, and one night I was awoken at 3am by what appeared to be a frat party taking place on the patio.