Ratings based on 202 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Mar 10, 2015
Cons: Breakfast buffet could be better for the price and the caliber of the hotel
Beautiful hotel -- very comfortable rooms -- excellent staff
for Business Travelersby A verified travelerfrom Halifax, NS
Nice Hotel, decent locationPosted Mar 8, 2015
Pros: Nice executive style hotel.
Cons: Add refrigerators to rooms as standard.
Location: Not much to do nearby. But there are some decent restaurants though.
I don't really have any complaints about the hotel, mostly positive comments. Staff was nice, room was clean and spacious. I took away some points due to no fridge, and in some cases awkward heating/cooling. Location was okay, 10 min drive to downtown, or 10 min drive to airport.
for Everyoneby A verified travelerfrom Aiken, SC
ExcellentPosted Feb 1, 2015
Excellent ... very clean ... great location ... friendly staff
by A verified travelerfrom Charleston, SC
Nice remodel, but more is needed.Posted Jan 4, 2015
Pros: The lobby was nicely remodeled.
Cons: Room amenities, and staff training.
The hotel is nicely remodeled. Unfortunately, inadequate staffing and faulty room amenities made the stay frustrating. Specifically, with only one person at the check in desk it took at least 15 minutes to check in. Then the keys to my room didn't work. Then the second set of keys didn't work and I had to wait on someone to come work on the lock. After getting into the room, the TV was small and poorly located, some power outlets didn't work, the "new" lamps were flimsy and bent, the shower took forever to provide warm water and the drain was slow. At checkout, I informed the staff again about the problems with the room. At no time during the stay was I offered a room move or anything else for the frustration, even though the hotel had very low occupancy at the time.
for Getaway With Friendsby Elizabethfrom SC
Great place to stayPosted Dec 23, 2014 on Hotels.com
The hotel is very up-to-date, clean, and comfortable. The staff were friendly and helpful. Would stay again.
for Business Travelersby Mark
Posted Dec 21, 2014 on Hotels.com
for Business Travelersby David
Posted Dec 14, 2014 on Hotels.com
for Couplesby LIndafrom Thomasville, NC
Our Wedding NightPosted Nov 14, 2014 on Hotels.com
This was a room we got for our wedding night. The hotel was great they even gave us a special fruit tray to enjoy. Thanks so much.
for Business Travelersby A verified traveler
Posted Nov 1, 2014 on Hotels.com
for Familiesby stephenfrom Baltimore, Md
Twice yearly visitPosted Oct 22, 2014 on Hotels.com
We did miss the window view from the old restaurant but still think this hotel is excellent. Will only stay here when visiting the area.We stay at least twice a year.