Ratings based on 224 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, WV

Great stay

Posted Jun 23, 2015
Pros: Location. Proximity to I-77. Quality of room and amenities. Staff assitance. Easy parking.
Cons: Complimentary breakfast could be included.
Location: Great location just 10 minutes from downtown or Carowinds Amusement Park and alongside I-77. Plenty of eateries nearby.
We booked this hotel as a last minute stay over while traveling through Charlotte. We were pleasantly surprised by the value of what we got via Expedia. Great price. Excellent hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Posted Jun 22, 2015
Everything was lovely! The only thing I didn't like was that I had to wait for my room to get clean the second day.
3 out of 5
Recommended
for Everyone
by A verified traveler

Pool towels and hairdryer

Posted Jun 18, 2015
Pros: Clean and comfortable room and the lobby was beautiful - up to date and recently re-done.
Twice had to hunt down someone for towels for the pool. The room hairdryer didn't work. And complementary coffee would be a nice touch. Even the low-priced hotels offer that.
5 out of 5
Recommended
for Everyone
by A verified traveler from charlotte

Very nice

Posted Jun 17, 2015
The hotel is very beautiful! I really enjoyed the outdoor pool.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 17, 2015
Great and comfortable stay would recommend...Perfect pick for Business or pleasure
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 14, 2015
Cons: cleanliness of rooms
Location: southpark mall, golf
Nice hotel, however our room wasn't clean. Stale feeling. Dust everywhere and pool area was aweful. Outside pool was not clean at all
5 out of 5
Recommended
for Everyone
by A verified traveler from Lyndhurst nj

Loved my stay

Posted Jun 11, 2015
They gave me a complimentary piece of cake for my birthday and everyone in the hotel seemed to know it was my birthday. Everything was great except the cleaning service. It was at different times everyday which made it hard to just relax. It was either early in the morning or middle of the day. Other then that the food and staff were amazing.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon, SK. Canada

Nice hotel but far away from NASCAR activities.

Posted May 29, 2015
Cons: Only hotel I have ever stayed at where you had to pay for coffee in the lobby.
Location: Billy Graham library is near by but all the NASCAR shops and race track are fairly far away.
Nice hotel with good pool and hot tub. Bed was good and room was nice. Our room maid was not very good. We used the coffee cups in our room on the first day and six days later she still had not replaced them. Trash in our room stayed in the same place for days.
5 out of 5
Recommended
for Everyone
by A verified traveler

Glad to get back to a wonderful hotel

Posted May 28, 2015
We got a great Expedia rate for the hotel. It has been a while since I last stayed in a Crowne Plaza. It was roomy, clean and fabulous. I told my husband that I could have easily stayed a week in this beautiful room instead of one night. We will definitely go back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Internal facility are perfect.

Posted May 19, 2015
Nice room and comfortable. Internal decoration style is what I preferred. Hotel staff are nice, and smile services to customer. Overall, nice feeling and impression on this hotel. Will leave here later for sure if any business chance.