Ratings based on 358 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Charlotte, Nc

Two nights. Very pleasant.

Posted Mar 25, 2015
Breakfast was great. Service very good. Great location for what we needed.
1 out of 5
by A verified travelerfrom NC

Smoke odor

Posted Mar 22, 2015
The room smelled like cigarette smoke. It was a non smoking room. Towels are dingy and rough/hard. Pillows are cheap and uncomfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location/staff!

Posted Mar 18, 2015
I was in NC for 5 nights on business. This was a great location. Check in was easy, and after I got to my suite, the desk later called to make sure everything was good! Nice. The evening " happy hour" get you two free cocktails and some hot appetizers/pasta/ salad/ veggies-- very adequate if u want to skip dinner out. However, it's also centrally located for great restaurants! The breakfast is typical, but fine. They do have a waffle maker and good oj. I had some oatmeal and fruit /yogurt most days. The room itself was fantastic- full desk and living area, small pass thru with a micro and coffee/ mini fridge... Great bathroom and comfy bed with LOTS of fluffy pillows. Housekeeping came everyday . I would not hesitate to stay again. In fact I booked another drury inn for my stay in AZ,come April!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cleveland, Ohio

This Hotel is a gem but.....

Posted Mar 15, 2015
Pros: The free wifi, pool, free popcorn and pop in the evenings, comfy beds, large bathroom with toiletries. I could actually sleep as the doors didn't slam
Cons: The elevator issue needed addressed asap.
Location: There was a mall right next door and seemed to be many restaurants.
We scheduled a reservation on the fly about 20 minutes before we checked in. The hotel was new, clean, spacious and impressive. The rooms were very nice and comfortable and the amenities were excellent. We ran into an issue at ten breakfast "rush" the next morning. One of the elevators wasn't working so there was quite a back up on 7 floors. The breakfast was decent but the area was understaffed. I saw just one lady trying to refill the food and there was no one cleaning up after as well as cleaning up the tables. The staff were all nice and courteous.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom greenville

nice stay right by hwy and mall

Posted Mar 2, 2015
overall good just ran out of parking. Felt comfortable and relaxed quite
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay.

Posted Feb 10, 2015
Great staff, breakfast buffet, room. Next to a fabulous mall.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel. Walking distance to a very nice mall.

Posted Feb 9, 2015
Pros: Close to shopping and restaurants. Clean, nice, free breakfast and happy hour. Excellent service.
Location: Great location. Can walk to mall and restaurants.
Friendly staff, clean, comfortable bed and very nice amenities. We will be coming back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom virginia

Nice stop over

Posted Feb 4, 2015
A very pleasant stay over in Charlotte after a late flight. Definitely would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2015
Great hotel! Clean! Awesome happy hour! I stay here everytime I come to Charlotte! Awesome hotel! I would recommend it to anyone
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Old Bridge, NJ

Fantastic Stay!

Posted Jan 26, 2015
Pros: Everything.
Location: Right by the North Lake Mall.
Loved this place. The staff were super friendly and helpful, the room was very clean with a large comfortable bed and the complimentary drinks, supper and breakfast were great value for money. The pool was clean and relaxing and the location is great for people who like to shop and only 10 minutes drive from Charlotte city center.