Ratings based on 1,416 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2015
Little noisy early morning. Overall very pleased!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta

Walk to almost everything Charlotte has to offer

Posted May 20, 2015
Pros: Everyone on the staff was very helpful.
Cons: I wish I could have self parked even if I had to pay the same fee. I don't like others driving my car and having it go into the abyss.
Location: I did a lot of walking because it was easy to do there. The city was so clean. I also went on a seqway tour and enjoyed many local bars.
I came to meet my uncle who was in town for a conference. He switch hotels to be at the same hotel. We loved that we could walk everywhere. We were close to tour starting points, the colleges, the arena, lots of great food. And if you wanted to journey to the malls a little further out like I did, it was a short drive. This hotel was easy to locate. When I arrived I was a little confused but you quickly figure out it's valet only. While valet was great and allowed you to get your car whenever you wanted it do wish I could have self parked even if I had to pay the same fee. I don't like others driving my car. There is a bar downstairs and the complimentary breakfast looked very nice, hot and not your typical hotel breakfast fare. I didn't eat any though. I am not much of a morning person.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Nice hotel close to everything in uptown

Posted May 18, 2015
The hotel is really nice and clean! The rooms (and showers!) are large, and the bed was comfortable (aside from me personally hating multiple tiny pillows as opposed to one large one). The complimentary breakfast was pretty good, and everything in uptown is walking distance. There are awesome restaurants nearby!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 17, 2015
Great room, great location, friendly staff, amazing breakfast 😄
5 out of 5
Recommended
for Everyone
by A verified traveler

good hotel!

Posted May 16, 2015
I enjoyed the hotel. Elevators are a little confusing. I had a very good deal. Would not have paid the price of $799.99 listed on the door. Having a kitchenette allowed me to stay on my diet. The bed was quite comfortable. Parking seemed high an even though I called the valet before I checked out, I still had to wait for my car.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Chicago

nice breakfast, clean rooms

Posted May 11, 2015
Pros: good location, lots of action and great bars.
Cons: sound proofing from other rooms
Location: lots of places to eat, near center bus hub.
Great pillow's nice bed, good sleep. I could walk to lots of things.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa, Ontario, Canada

Very nice hotel close to downtown.

Posted May 11, 2015
A very nice hotel located close to excellent restaurants & the NC University where I was lecturing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2015
Pros: breakfast and the bar
Cons: prices in the hotel store
it was great!!! We had a ball . This is a rally nice place
5 out of 5
Recommended
for Everyone
by A verified traveler

GMI visit

Posted Apr 28, 2015
rooms were noisy where I heard a lot of activity in the halls and too close to the ice machine. Everything was clean and in order as far as the room was concerned.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Great Girls Weekend

Posted Apr 27, 2015
First off I'd like to say that this hotel is located in the perfect area. It's close to the Epic Center and other down town attractions. Kudos to the valet team, reception area, dining crew and housekeeping! Definatly will be returning. The free hot breakfast won me over! Especially since they serve real food and not your typical "continental" breakfast! Thanks Hyatt House Management for a wonderful stay!!