Ratings based on 383 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close, clean and cheap.

Posted Apr 21, 2015
Good location near the hospital. Room was clean and in good condition. Great room for the price.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia

convenient to downtown Charlotte

Posted Mar 30, 2015
Pros: Very nice. Convient to downtown.
Cons: better signage in parking garage
Location: resturants, Charlotte colliseum,
Good overall. WE were only there 1 night. It was a little confusing in the parking garage, trying to figure out what level to park on to access the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to hospital

Posted Mar 10, 2015
It was friendly respectful went way beyond to try to help me. My husband is in Carolina's Medical Center in very serious condition after having and LVAD placed into his heart, which is a mechanical heart... I wanted to stay Tuesday and Wednesday nights but it was booked... I will be back Thursday, Friday, and Saturday and maybe next week also... If my husband doesn't get better !!! Thank you !!
5 out of 5
Recommended
for Couples
by A verified traveler

They stay was wonderful, the rooms were very clean

Posted Mar 9, 2015
Very spacious rooms, jet tub was very relaxing, loved that it was in walking distance from resturants and shops downtown. In town for a concert at Time Warner Arena, loved that it is in walking distance to there.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel next to Nascar hall of fame

Posted Mar 1, 2015
very nice hotel in a nice location. The disadvantage is that breakfast is not included in the room price and it is too expensive for a 3 star hotel. The staff is just superb
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver, CO

Room with a hottub

Posted Feb 27, 2015
Pros: Hot tub was awesome
Cons: Wind blocking in restaurant on cold days
Location: Good location. Near light rail, within four blocks of main market street
Room was fine, service was fine. The restaurant had good food but when Charlotte is cold out, the front door freezes all of the patrons.
4 out of 5
Recommended
for Everyone
by A verified traveler

Landmark paradise

Posted Feb 25, 2015
The hotel's location was amazing, I could literally look out the window and see some of Charlotte ' s most famous landmarks. My only issue is I was hoping for a huge jacuzzi sized tub, which I thought was included in the rooms, I was looking to fast at the website I guess. But everything else was great.
3 out of 5
Recommended
for Everyone
by A verified traveler

Conveniently located for events at conv. ctr.

Posted Feb 2, 2015
Pros: location
Cons: Lots of ambient noise.
Nice hotel. The plumbing is very noisy. Water hammers and flushing toilets from our room and other rooms were very loud. Also, we could hear people talking on the street on the ninth floor! If this hotel was quieter, it would be a lot better.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2015
great breakfast, hotel staff very pleseant, good location to uptown Charolotte NC.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Little River, SC

Excellent choice close to everything

Posted Jan 14, 2015
Pros: location, amenities
Location: walking distance to restaurants and many attractions
Nice hotel located within walking distance of restaurants and other attractions. Excellent customer service and attention to detail. Will definitely stay here again.