Ratings based on 656 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Nice people.

Posted Apr 22, 2015
Pros: They rescued a puppy and really cared!
Cons: the lighting is yellow everywhere so it feels gloomy.
Location: Good size room and a refrigerator and sink separately
very helpful staff and gave us tooth brush and tooth paste.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Nice hotel for the price.

Posted Apr 13, 2015
Decent hotel with modern furnishings. Comfortable den area with large couch. Outdated swimming pool was closed, unsure why. Overall I would visit again, if ever in Charlotte!!!! PS.... free breakfast is basic, but free!!!!!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Buffalo, NY

Goods and Bads

Posted Apr 13, 2015
The hotel and actual building was very nice, but there was quite a bit of noise from the airport. We had to drown out the plane noises with the AC unit. We only stayed for 2 nights, but the housekeeping service was bare minimum. The hotel had a specific card for leaving a note for the housekeeping. We had requested an extra blanket, but the note as completely ignored, among other things. Breakfast was good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 1, 2015
Pros: Great accomendations
Cons: A little hard to find
More than I expected, very clean & well maintained
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Greenville, SC

Great weekend stay

Posted Mar 30, 2015
This place was a great stay for a weekend in Charlotte. My room was clean, spacious, and had a nice view of the lake. I would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago Heights Il

It was a nice hotel very clean

Posted Mar 17, 2015
Although the hotel was.close to the airport I could hear any planes flying . I enjoyed the.breakfast in the morning and the free newspaper
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mass

airport hotel

Posted Mar 15, 2015
Pros: Good size rooms
Very good hotel near airport but address as listed s stream was not recognized by gps and should be listed as one word southstream to avoid this issue in future but once we found it I was extremely pleased. Best free breakfast offered with great time window as well
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Charlotte

Feeling close to home.

Posted Mar 13, 2015
I fetl right at home, from comfort to breakfast. My room was amazing!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 8, 2015
I love the hotel. Everyone was professional at all times
2 out of 5
by A verified traveler

Posted Mar 4, 2015
Reserved a king bed and when I arrived the staff stated there were none left and my "reservation" was only a "request." They cannot guarantee a room with what I booked. I have never heard of this before. Seemed bogus.