Ratings based on 527 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
75% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler

Posted Dec 18, 2014
it's a good place , you have a shuttle to go to The Charlotte Airport .
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2014
The room wasn't ready for check in when the check in time was. Close to Bank of America stadium which was our only true need. Affordable for the occasion.
2 out of 5
by A verified travelerfrom Ohio

Smoky

Posted Dec 8, 2014
Pros: nothing
Cons: provide what you advertise and refurbish everything
Location: no comment
non-smoking room reeked of smoke and smoke detector had been removed.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Mobile, Al

One night stay!

Posted Dec 5, 2014
Pros: that it was close to the airport
Cons: the condition of the hotel, it is in need of painting and just a good deal of updating, buzzards should be placed on all outer doors
We stayed just overnight; our flight to NY had about a 9 hour layover. When we arrived we had to stand out in the cold several minutes waiting for the clerk to open the door. The next morning the same thing happened, we had an early flight and we had to bang on the door and was in the cold for about 5 minutes.
3 out of 5
by A verified traveler

Posted Nov 16, 2014
I just got a room for a night & the pics online make it look newer than what it is. The one thing that stood out the most to me was the lack of attention by a maintenance person for example the room I got on the door is the safety bar/chain and it looks like has been ripped off in the past. So the screws holding it to the door were stripped out & just pushed into the holes adding no security of the bar & only with the deadbolt. Other than that it was a comfortable stay for the night.
1 out of 5
by A verified traveler

Posted Oct 20, 2014
It wasn't that great experience.., environment is not that good around hotel
2 out of 5
by A verified traveler

Posted Oct 17, 2014
Pros: proximity to airport
the hotel is in need of remodeling, the finishes were just worn and needed updating.
1 out of 5
by A verified travelerfrom s

Old bad nasty carpet. Cig burns everywhere. Smokey

Posted Oct 16, 2014
Very bad last minute option. Won't make that mistake again.
1 out of 5
by A verified travelerfrom North Carolina

Nonsmoking rooms smell like smoke!

Posted Oct 12, 2014
Our room was supposed to be non smoking but it smelled liked smoke. We were able to change rooms but the 2 rooms were sent to after the room smelled like smoke didn't have flats screen tvs.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 9, 2014
The welcome staff was excellent but the gratuities like the juice,coffee, etc was lacking like none but to be honest I was only there for about 8hrs.