Ratings based on 522 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

EXCELLENT

Posted Mar 24, 2015
Nothing short of amazing. Booked this hotel looking for a relaxing getaway and that's just what I got. Roomservice easy and amazing. This place has one of the best beds I've ever slept on I swear I could have spent my entire time there. Cannot wait to book again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Augusta, Ga.

Weekend away

Posted Mar 11, 2015
We booked for a weekend trip for a concert. No particular reason for staying here, but glad we did.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Jacksonville, Florida

In Charlotte for the weekend.

Posted Mar 10, 2015
My husband and I thoroughly enjoyed our two night stay. From the minute we exited our car the staff was friendly, cordial and knowledgable. We ate at the hotel bar twice and both meals were fantastic. The young lady at the lounge Lauren was fantastic.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Great helping staff always able to point you in the right direction.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and rooms

Posted Feb 16, 2015
Pros: Room size, location, fire pits outside
Location: Right next to mall, plus many great restaurants are nearby.
This property is perfectly located for South Park restaurants and shopping. The lobby and rooms are very nice and the fire pit area is a very nice touch.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing Hotel

Posted Feb 14, 2015
This hotel felt comfortable and the service was great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great indoor pool, great hotel for price

Posted Feb 11, 2015
Great option Clean Nice Great indoor atrium pool Good service
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2015
Excellent service from the moment we drove up to the door until checkout. Bellmen were very accommodating and front desk staff were very warm and courteous.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Toronto, ON

Nice hotel!

Posted Jan 21, 2015
Went for one night on business. Have stayed at many hotels near the airport in Charlotte and this is by far the best and very reasonably priced. Location is great too. Everything was within a 15 minute drive. Will stay there again!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Jacksonville, FL

Wonderful stay and great customer service!

Posted Jan 14, 2015
Pros: Everything.
Location: Location is a amazing and there are tons of restaurants and shopping within walking distance.
This was a fantastic hotel and the customer service was excellent. Every person I came into contact with was very nice and more than helpful. My room service one morning for breakfast was a little less than par but the weather was very cold and it seemed that everyone would have needed room service that morning. The woman that delivered my breakfast was so nice and the rest of the experience was so good I didn't mind that my room service was slightly late.