Ratings based on 536 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Southpark, Charlotte, NC

Great experience

Posted Apr 11, 2015
Stayed here just for a night. Staff was super friendly and helpful. Room was very clean, especially the bathroom! Near lots of shopping and restaurant options. Highly recommend!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

Nice Hotel/Double Check Room Type

Posted Apr 3, 2015
Pros: I thought is was very pretty and clean.
I thought the hotel was nice, the staff was "nice enough". The room was very clean, bed super comfortable and overall a great sleep. Our problem was that we were traveling with two children so I booked two queen beds. Upon check in - they said I have one king sized bed. They rolled in to roll aways, however we couldn't walk in the room. They blamed the mess up on Expedia!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 29, 2015
Great hotel, but no hot tub. Very nice room, but bathroom could use a little renovation. Very nice staff. Hotel has an upscale feel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

EXCELLENT

Posted Mar 24, 2015
Nothing short of amazing. Booked this hotel looking for a relaxing getaway and that's just what I got. Roomservice easy and amazing. This place has one of the best beds I've ever slept on I swear I could have spent my entire time there. Cannot wait to book again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Augusta, Ga.

Weekend away

Posted Mar 11, 2015
We booked for a weekend trip for a concert. No particular reason for staying here, but glad we did.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Jacksonville, Florida

In Charlotte for the weekend.

Posted Mar 10, 2015
My husband and I thoroughly enjoyed our two night stay. From the minute we exited our car the staff was friendly, cordial and knowledgable. We ate at the hotel bar twice and both meals were fantastic. The young lady at the lounge Lauren was fantastic.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Great helping staff always able to point you in the right direction.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and rooms

Posted Feb 16, 2015
Pros: Room size, location, fire pits outside
Location: Right next to mall, plus many great restaurants are nearby.
This property is perfectly located for South Park restaurants and shopping. The lobby and rooms are very nice and the fire pit area is a very nice touch.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing Hotel

Posted Feb 14, 2015
This hotel felt comfortable and the service was great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great indoor pool, great hotel for price

Posted Feb 11, 2015
Great option Clean Nice Great indoor atrium pool Good service