Ratings based on 316 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jul 20, 2015
Hotel was nice. Room was comfortable and spacious. The only downfall was being near the elevator.
5 out of 5
Recommended
for Everyone
by A verified traveler from K

Great stay at excellent rates

Posted Jul 6, 2015
My friends and I had a blast at this hotel. This was a fantastic hotel for the rate we got. Plenty to do between the bar, hot tub, pool, the workout room, and more. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2015
Everyone was very generous. We loved how the living room was a little separate from the bedroom, giving the adults a little privacy from the kids. Your towels are great. I enjoyed having q-tips and a mini nail-file. Everything was great thank you.
3 out of 5
by A verified traveler from Aurora Ohio

Pool filthy. Fitness room not patrolled

Posted Jul 4, 2015
The water in the pool was cloudy. There were used band aids on the side of the pool. Wanted to use the fitness room but there were loud rough talking boys in there. You need better policies checking on these areas.
Comment from Hotel Management
Jul 7, 2015 by General Manager, Hotel Management
Thank you Ken for your feedback. We take pride in the quality of the hotel and service we provide. When we miss the mark it is important that we know so we may correct the situation. I hope to have the opportunity to show you that your recent experience is not the norm for us or our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
Great people comfortable clean rooms. Limited parking but a great location. Over all a nice place to stay for a vacation.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Good hotel for the Price we got

Posted Jun 14, 2015
Good stay. Convenient for Carowinds visit. Did not like that they did not have free Wi Fi. Every hotel like this should be offering free Wifi. It's table stakes theses days. Forgot to make up our room while we were gone for the day but they quickly rectified the situation. Overall I would go back but Wifi really bugs me.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lawn SC

Nice hotel with friendly & prompt service

Posted Jun 8, 2015
Beautiful place to reside while on vacation! My kids did not want to leave. We can not wait to visit again thanks to the Renaissance's staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice 2bedroom suite rooms very nice

Posted Jun 4, 2015
Pros: location
Cons: i give it a 5 all day
Location: carowinds
pleasure experience very nice and quiet will stay here again
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario Canada

Great hotel!

Posted Jun 3, 2015
Pros: Spacious clean rooms
Cons: Hallway cleanliness
Location: Excellent location to work. Our headquarters is a stone's throw from the hotel, literally.
Hotel is very nice, modern and for the most part clean. Room was very clean and spacious. Staff very friendly and welcoming. Only negative was the fact that I stayed in the hotel for two nights and for the duration of my stay there was the same debrit/garbage on the hallway floor that I was staying on. Otherwise, everything was excellent!
5 out of 5
Recommended
for Everyone
by A verified traveler

Only one nigh

Posted May 11, 2015
Pros: Everything
Cons: Nothing
Location: Not sure. I just went in to sleep. It would be nice if there was something within walking distance, but it is a great hotel.
Since I was only there one night, I have only positive things. Everything was great. Staff was nice and the room was great. I was even able to work out while I was there. The fitness center had a few items that people left behind, but overall it was clean. The breakfast was also good.