GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
In addition to an indoor pool, Sheraton Charlotte Airport Hotel provides an outdoor pool and a fitness facility. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired high-speed Internet access.
This 3.5-star property offers access to a 24-hour business center, secretarial services, and limo/town car service. Event facilities measuring 14000 square feet include conference/meeting rooms, small meeting rooms, a ballroom, and exhibit space. This airport hotel also offers a library, tour/ticket assistance, and multilingual staff. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite parking is complimentary. The property may provide extended parking privileges to guests after check-out (surcharge). A total renovation of this property was completed in March 2009.
Sheraton Charlotte Airport Hotel is a smoke-free property.
Rooms
Sheraton Charlotte Airport Hotel offers 222 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature signature bedding, down comforters, and down blankets. 32-inch flat-panel televisions come with cable channels. Bathrooms include shower/tub combinations, makeup/shaving mirrors, complimentary toiletries, and hair dryers.
This Charlotte hotel provides wired and wireless high-speed Internet access for a surcharge. Business-friendly amenities include desks and multi-line phones with voice mail. Additionally, rooms include electronic check-out and irons/ironing boards. Microwaves, refrigerators, and a turndown service can be requested. Housekeeping is provided daily.
All guestrooms are non-smoking.
Room Amenities
Dining
Sheraton Charlotte Airport Hotel has a restaurant serving breakfast, lunch, and dinner. 24-hour room service is available.
Recreation
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Sheraton Charlotte Airport Hotel
of guests recommend
out of 43 reviews
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Showing 1 - 10 results (of 43) · See more Sheraton Charlotte Airport Hotel reviews
“Good service but too many taxes”
The hotel is very good overall. Nice indoor pool, clear rooms and modern structure. For the biggest problem was the taxes you paid for everything. For using wireless internet, you have to pay, even in the lobby. They have two computers for guest you can use then with 15 min free internet but thats all. And if someone send you a package, they charged you. If you plan stay here for the price, maybe is better chose one a little more expensive but no extra taxes.
“Sheraton Airport Hotel - Charlotte, NC”
Hotel was clean, service was great, dining was convenient and well prepared meals with good choices. Airport shuttle runs every half hour and you can leave your car at the hotel if you are on a round trip.
“Overnight to Ashville”
We stayed at the hotel because of its convenience and it turned out to be a good deal.
“Home away from home”
There were several reasons for my selecting this hotel. The hotel was located in an area that was within proximity of my activities. It was also convenient to dining locations and an expressway that allowed me to access to my destination very quickly. The location allowed me quick access to the airport for picking up friends.
“Surprisingly nice hotel”
For an airport hotel, the rooms were very nice and clean, the pool and lobby were well maintained and the service was professional.
“Nice Hotel, But Not Quite as Advertised”
The check-in, check-out procedures were very smooth. The rooms were very clean, as was the rest of the hotel premises. The price of the room was fantastic. The bar service was good, and the bartenders very friendly and helpful. I had two big problems though. First of all, a room service cheeseburger and grilled chicken sandwich (both with steak fries) was $33.00 after all the bogus charges added onto the $20 menu price. At best, these were $5 sandwiches. Hardee's ThickBurger is way better than what I got. Secondly, one of the main reasons we chose this hotel was because they advertised an elegant restaurant called Oscar's that served a fantastic Sunday brunch. Perfect meal before departure without having to go into downtown to eat, or doing a fast food drive thru on the way out. We had a local friend meet us there Sunday (they came from Gastonia, NC, about 30 minutes away). Only to find out that they had discontinued the Sunday brunch. It would have been one thing if the website had just not been updated, BUT, they still had it advertised in the room on a brochure.
“not a great location”
The hotel wasn't bad but you were stuck there without a cab ride or car.
“Service at the Next Level”
I must first say this.I am extremely critical in staying at a specific property due to being in the hospitality industry myself. With this said I stayed at the Sheraton Charlotte Airport Hotel as a get away from the real world. From the point of Check - In to the Lounge to the Breakfast the following morning I was more than satisfied with Every Aspect of the property and its employees. Simple this make a HUGE difference and this is what sets the Sheraton Charlotte Airport Hotel a cut above the rest. Thank You So Must for an Incredible Experience. See You Next Time ! !
“Very Happy, Will go Back !!!”
We had a wonderful visit. the staff was friendly. the hotel resturant was affordable and the food was wonderful. I would certainly return. We also really enjoyed the indoor and outdoor pool.
“Nice stay”
Great location for family reunion.
Showing 1 - 10 results (of 43) · See more Sheraton Charlotte Airport Hotel reviews
Hotels in Charlotte - Douglas International Airport
Hotels near Charlotte Convention Center
3315 Scott Futrell Drive Charlotte, 28208 United States of America
Nearby Points of Interest
Location Highlights
The preferred airport for Sheraton Charlotte Airport Hotel is Charlotte, NC (CLT-Charlotte-Douglas Intl.) - 2.8 km / 1.7 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Charlotte - Douglas International Airport, North Carolina, United States of America: Industrial and office parks hem the Charlotte airport. For local basketball fans, driving to the airport on Billy Graham Parkway brings back fond memories of the Charlotte Hornets and the old Charlotte Coliseum. After the team moved to New Orleans in 2002, the arena was razed to make way for commercial development. Nearby, the US National Whitewater Center is a top-notch water sports site.
3315 Scott Futrell Drive Charlotte, 28208 United States of America
