Ratings based on 373 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
by A verified traveler
Posted Aug 21, 2014
Hotel is very old. Room smelled like mildew and carpet seemed a bit wet when i arrived. Would not recommend.
Comment from Hotel Management
Aug 26, 2014 by GuestRelationsManager, Hotel Management
Thank you for visiting the Sheraton Charlotte Airport Hotel and for sharing your feedback regarding your experience. We apologize that we fell short of your expectations, as we strive to provide our guests with memorable stay experiences. We regret that we were unable to resolve the condition of your sleeping room prior to your departure. Please know that I have your shared your comments with our executive management team which, is dedicated to the continuous improvement of our hotel. We hope that you will grant us the opportunity to show you a true Sheraton experience.
for Everyoneby A verified traveler from Georgia
An Oasis near the airportPosted Jul 8, 2014
I stayed in a different hotel nearby and was quiet surprised at the stark difference in the quality and price of the two hotels. I was very pleased!
for Business Travelersby A verified traveler
Posted Apr 9, 2014 on Hotels.com
Recommendedby A verified traveler
Great Airport LocationPosted Mar 27, 2014 on Hotels.com
Very friendly staff. Great room, pool and work out area.
for Everyoneby A verified traveler
to see a friendPosted Mar 10, 2014
Your personnel staff including Miss Jessica at the bar and both Miss Patricia and Miss Val was more then professional and enjoyable. The are made my wife and I felt more then family, they were themselves and you can't make that up. I will definitely come back specially to that hotel just to see them again. They were wonderful.
for Overnight Stay Before Destinationby A verified traveler
Posted Mar 8, 2014 on Hotels.com
for Business Travelersby Tom Walbert from Savannah
ACN CONFERENCEPosted Feb 22, 2014 on Hotels.com
The service was great, was so glad the restruant was open till midnight and the people were very friendly,I will be staying here everytime!
for Couplesby Cammy
Posted Feb 20, 2014 on Hotels.com
for Everyoneby Nicole from Canada
good driving distance.Posted Feb 19, 2014
Pros: it was clean all over
Cons: the food and the Gym
Location: i really didn't get much time to explore. however, i do like that it was very close to my different distinations that i had to be at.
I really enjoyed staying at this hotel for the couple of days that i was there for. it was warm and cozy, it was close tothe airport and fairly close to the arena that i needed to be at. however, i really didn't enjoy the hotel fod as much as i thought i would have. everything else was amazing. the hotel was kept very clean and organized. the hotel staff were very friendly and helpful and like i said before the driving diatance was so convienet for me because the airport was very close and the arena inorder to make it to my businees meetings on time. AWESOME TIME AND A GREAT GREAT!! THANKS FOR A WONDERFUL TIME
Recommendedby Canton Traveler from Canton, OH
Reasonable place for overnight layoverPosted Feb 18, 2014 on Hotels.com
Arrived on an overseas flight at 9 PM and had to stay until our flight at 7AM. The hotel was quiet, clean and most important, the shuttle to the airport ran frequently and was on time.