“Inexpensive, Incredibly Friendly Staff”

Although this is not the nicest hotel I have ever stayed in, it was very close to Lowe's Motor Speedway (the reason we were in Concord), the staff at the desk were so friendly and welcoming, and I did not have any problems while staying here. I would stay there again.

“Last Minute Stay”

Even though this is predominantly an extended stay hotel, I had to book last minute and it worked out great. Instead of going out for breakfast at a fast food joint, went to the grocery and cooked for myself to help soak up the booze :). I will stay at this hotel again!

“A great place to stay when you have to cook!”

Our family has food allergies that prevent us from eating out. We stayed here because it was close to our destination and had a kitchen. Vivian was at the front desk and really gave more than expected for our every request.

“My experience”

Slightly disappointed in the size of the tV . No elevator. No trash can and clock in the room.Received excellence service from the hotel staff.Good Location.

“Hopefully this will get better with renovations”

Well when we arrived at around 6 pm there was only one person on duty in the whole hotel. We had to wait until she got back from helping other guest before we could check in. I asked for a smoking room and she said they only had one left on the 1st floor which to get to it you had to climb up 6 stairs to the 2nd floor and then take 20 stairs down to the 1st floor. When we got to our room the 1st thing we saw was that the seat cusions on the sofa sleeper were just foam squares covered in bonded batting. There was black mold on the bathroom ceiling and the TV didn't work. We got another room on the 2nd floor (which was a non smoking room even though there were cigrette burns on the sofa and in the carpet) but this room the key would not work. After finding the clerk again and having her make new keys 3 different times she finally moved us to a 3 rd room. By this time I was on the phone trying to find other accomadations which since it was a racing weekend I was not having any luck. We decided to tough it out and stay at this so called motel. When we checked out I told the girl that we would never be back and she asked me to try again later this summer as they were sceduled to redo the entire hotel starting next month. I don't think that I will give them a second chance. And if you do decide to stay here do not lock you self out of your room after 11:30 pm or you will be sleeping in the hall way as no one is on duty until 6 am again. Sorry but this is not how to run a hotel

“hotel is average in every way”

desk service was avewrage, with attendant not there most times. cleanliness was average, and hallways and rooms were dark--again average at best--the only think I liked was a good rate for average room

“not impressed in charlotte,nc”

you could tell it was an older hotel- the swimming pool had green nasty water-in september it's still warm for the pool.the slide across doors on the closet had no track to follow open or close-they swayed out as you pulled them across.the next morning at 8 am!!!!!!!!!!!!! they were vacuuming outside our door??????? doesn't make sense at that hour . the door for our room didn't fit snuggly when locked and was shut-could see light thru the crack. and was approached by a street person for a beer and a ride upon checking out in the lobby- stepped in front of me to stop me from going further- she had to tell me her story- i gave her a beeer and checked out and got the hell from this place.

“never want to go back!”

i was extremely dissatisfied!