Ratings based on 73 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Lexington NC
Great valuePosted Apr 13, 2015
Front desk clerk very nice. It is set up a little different than most hotels. It looked as if many occupants were staying there long term. I may be wrong. Room was clean and nice. A little noisy, door slams that is all. Only complaint, a little tight with towels and only one washcloth for 2 people.
by A verified travelerfrom NC
Low quality hotelPosted Apr 13, 2015
Pros: location and outside looked OK
Cons: staff, condition of the rooms, cleanliness
Location: gym, few restaurants, 15-20 minutes from Speedway
It is in a good location and looks good from the outside. That changes once you go in. Not polite staff mixed in with bad condition rooms (that smelled) will have us never staying at this location again. I left my phone charger there and they did not even go check on it for me(as I called them again the next day and she said she would call me back.....again). I would only use this if all the other hotels were sold out(as was our case) and you are on a tight budget.
for Everyoneby A verified travelerfrom Morganton, NC
Everything was fine except the bed was way too sofPosted Apr 13, 2015
Cons: The bed could be harder.
It was fine except for a too soft bed. Staff was courteous. Location was convenient.
for Personal Eventby Stevenfrom Huntersville
Not really a hotelPosted Feb 23, 2015
I awoke Friday morning to frozen pipes in my home and by mid-afternoon was dying for a shower, so I thought I'd just get an overnight room at an inexpensive, local place just so I could get cleaned up. The booking process with Hotels.com went just fine. The problems began when I went to check in. The lady at the desk told me at first that I could not stay there after all as the Suburbam didn't accept customers from the local area as they were intended to be only an extended stay facility. I was floored, but explained my frozen pipe situation and the clerk was kind enough to change her mind and she gave me the keys (and a brief but unexpectedly stern lecture on replacing the keys if needed and exchanging dirty towels). The room was dingy and so run down that I had a hard time imagining that it ever actually looked appealing. The room seemed clean enough overall, the water pressure in the much-needed shower was actually very good, the free wireless internet and the TV were both adequate. After dark, when the young children who had been repeatedly running up and down the hallway outside my door all afternoon had presumably been put to bed, the place was quiet enough. The bed was comfortable and I did get a good night's sleep. The afternoon lady from the day before told me that checkout was at noon, so I was a little annoyed when I got a rather loud knock at my door at 11:45 from the day person who snarled at me that checkout was at 11.
Recommendedby no sleep for nefrom charlotte
Not a very good nightPosted Feb 14, 2015
I could not sleep. I could hear the man next door snoring. but before that I had to endure all the yelling and screaming from everyone in the room.
for Couplesby A verified traveler
Posted Jan 6, 2015
for Couplesby Kenneth Cfrom Charlotte NC
great pricePosted Dec 25, 2014
Only stayed for a night but it was definitely worth it all price and location. Will stay again.
for Business Travelersby Toddfrom Greensboro NC
Good Location, Clean RoomsPosted Dec 19, 2014
I rate this hotel this high at this price. It's a deal for the money. I stay in Charlotte 4 or 5 times a year. The location is extremely convenient for me. The area is fairly upscale. There is a Starbucks right down the street, plenty of fast and not fast food, a Harris Teeter and a Food Lion nearby as well as a YMCA with reciprocity. The rooms are always clean, fridge, microwave, eating utensils, etc. Ice machine always works.
for Personal Eventby Lyndafrom Charlotte Nc
Just a roomPosted Dec 11, 2014
Didn't like being ask reason for my stay was told mandatory to ask however I haven't been ask before.also left toothbrush behind went to front desk don't have any helpful things for travelers...the heater unit much to loud had to choose between it and tv not impressed at all....but have seen worse
for Getaway With Friendsby Yvettefrom Atlanta, GA
EnjoyablePosted Dec 2, 2014
My stay was very enjoyable. The front desk person was extremely nice and helpful. The room was clean and well maintained. There were minor infractions but nothing to write home about. I would definitely stay here again.