Dear Jeff,I sincerely apologize for the unpleasant experience you had while staying at our hotel. Your complaints on the unkempt appearance of the room, the unhelpful suggestions, and the indifferent clerk are alarming, and they definitely don't reflect the caliber of service we strive to offer. We know how important it is for you to feel respected and at ease when here. I also apologize for any annoyance that the sound of the neighboring railroad tracks and the surrounding neighborhood may have caused you. We have taken notice of your issues and will swiftly resolve them in order to provide our visitors with an even better experience going forward. We value your candor and hope to earn back your confidence during a subsequent visit.

Dear Vincent,We really appreciate you taking the time to share your experience with us. We are very sorry to hear that your visit did not meet your expectations. Rest assured, we take all feedback seriously and are committed to the comfort and satisfaction of our guests. Regarding the condition of our property, we understand your concern and are actively working to improve the overall experience. Also, we apologize for the confusion we caused with breakfast. We are investigating this discrepancy with Expedia to ensure accurate information for future guests. Your feedback is invaluable to us and we look forward to welcoming you back and offering a much better accommodation. Please get in touch if you want to share or discuss more.

Dear Sally,Thank you for taking the time to share your recent experience at our hotel. I sincerely apologize for the inconveniences you encountered during your stay. It deeply concerns us to learn about the cleanliness issues you faced in the bathroom; rest assured, we will address this with our housekeeping team to ensure such oversights are promptly rectified. I'm sorry to hear that the breakfast did not meet your expectations, and we will certainly evaluate how we can enhance our offerings. Regarding the limited dining options in the area, we understand the importance of having convenient choices, and we will explore ways to provide more dining options for our guests. Additionally, we'll investigate the issue with the hair dryer to ensure it is replaced or repaired promptly. We truly appreciate your feedback as it helps us to identify areas for improvement, and we hope to have the opportunity to better serve you in the future.

Dear Guest,Thank you so much for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced during your stay. It's disheartening to hear about the condition of your non-smoking room. We understand how important it is to have a comfortable and clean environment, and we genuinely apologize for falling short of your expectations. Please know that we take your feedback seriously, and we are addressing the issues you mentioned to ensure a more pleasant experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay.

Dear Duran, We sincerely apologize for the disappointing experience you had during your stay at our hotel. This falls well below the standards we aim to maintain, and we take your feedback seriously. Rest assured, our team is already working to address and rectify these issues, including the AC, maintenance, and security concerns. We truly value your feedback, and we understand your request for a refund. Our customer support team will promptly review your situation and work with you to provide a suitable resolution. Your comfort and satisfaction are of utmost importance to us, and we deeply regret any inconvenience you encountered. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to make it right for you in the future.

Dear Kelli, I'm truly sorry to hear about your extremely disappointing experience at the hotel. Your feedback is very concerning, and it's clear that the condition of the room and the facilities fell far below acceptable standards. This kind of experience is certainly not reflective of the quality and service that should be expected from a Wyndham hotel. I hope these issues can be addressed and resolved and I'm sorry for the inconvenience you've had to endure during your stay. Your feedback is valuable, and I hope your next hotel experience is significantly better.

Dear Matthew, We're truly sorry for the multiple issues you encountered during your stay. Your experience does not reflect the standard of service we strive to provide, and we apologize for the inconvenience and disappointment you faced. We take your feedback seriously and will address these concerns with our team to ensure improvements are made. Your comfort and satisfaction are our top priorities, and we understand your frustration.If you would like to request a refund or discuss your concerns further, please don't hesitate to contact our corporate office. We appreciate your understanding and hope that you'll consider giving us another opportunity to provide you with a better experience in the future. Your feedback helps us identify areas for improvement and deliver better service to our guests.

Hello, Vergil. I'm sorry to hear about the problems you had throughout your visit. It's unfortunate that the given blanket was so thin and did not fulfill your expectations. We also regret if the juice machine was damaged or the breakfast alternatives were inadequate. We wish we had been told during your stay so that we could have offered you a solution. We appreciate your feedback and will utilize it to make improvements to our services. Thank you for your time.

Thank you for taking the time to share your thoughts on your stay at Super 8 by Wyndham Charlotte/Amusement Park Area. I am sorry that your experience did not live up to your expectations; please accept my heartfelt apologies.Your input is extremely valuable to us, and I am sorry to hear that you had housekeeping and maintenance concerns. Please be assured that we are taking the necessary steps to address the issue and prevent it from happening again. At Super 8, we are constantly striving to meet your requirements and expectations.We appreciate the time you took to share your concerns, and we hope that you will allow us to better serve you in the future.Kind regards,Gina Chandler

Thank you for taking the time to share your thoughts on your stay at Super 8 by Wyndham Charlotte/Amusement Park Area. I am sorry that your experience did not live up to your expectations; please accept my heartfelt apologies.Your input is very important to us, and I am sorry to hear that the bed was uncomfortable and that you had concerns about the room's freshness. Please be assured that we are taking the necessary steps to address the issue and prevent it from happening again. At Super 8, we are constantly striving to meet your requirements and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.With Kind Regards,

Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Charlotte/Amusement Park Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not enjoy your stay. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your review, and it is our hope that you will give us the opportunity to better serve you in the future.With Kind Regards,Gina Chandler

Hello Adam, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

Hello Sherry, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hi Jeremiah,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.