Ratings based on 155 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
77% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Carolina Rebellion weekend,

Posted May 8, 2015
Pros: Cheap
The Hotel needs a good up keep, however it was inexpensive.
1 out of 5
Recommended
for Everyone
by A verified travelerfrom SC

not a good section of town

Posted Apr 29, 2015
Pros: nothing
Cons: renovations
Location: close to university blvd
did not stay because of the condition and the area
1 out of 5
by A verified traveler

Posted Mar 30, 2015
Smelly dirty dingy Had to ask for fresh towels Housekeeping was rude
3 out of 5
Recommended
for Everyone
by A verified traveler

Good stay

Posted Mar 29, 2015
Good hotel for the short stay. Rooms are clean and have all you need. Breakfast is ok, not many choices.
3 out of 5
Recommended
for Personal Event
by Ralphfrom Atlanta

WoO World Finals 2014

Posted Nov 11, 2014 on Hotels.com
Not a bad place to stay last minute when on a budget. The breakfast was limited and room service inconsistent... Service attendants were to busy chatting rather than focusing on ensuring the room was serviced. Bottom line... I slept, showered and my car was not broken in to so it was a good trip.
3 out of 5
Recommended
for Couples
by A verified traveler

iron issue

Posted Nov 4, 2014 on Hotels.com
had problems getting an iron from the front desk I was told that all iron had been loaned out called back after 30 minutes I was told they didn't know where any more of the irons were
1 out of 5
Recommended
for Getaway With Friends
by Jasonfrom Frisbee

The WORST experience ever

Posted Oct 28, 2014 on Hotels.com
We called around 4pm the day of check in to ensure we could check in late they said "well we are overbooked, but if you are coming after the race we will definitely have your room ready, so that is no problem". At 1am we arrived and there was one gentleman working the desk. The clerk was running around and asked us to wait while he went and "checked on a room". After 10 min he returned and called us up saying "we don't actually have a room for you, but if you are ok with it we will put you up in the Days Inn across the street". He assured us there would be no extra charge. We went across the street to the Days Inn to find out that they had no rooms that were similar to what we booked. The room we got was outdated, mystery stains all over the furniture and walls, smelly, and didn't look like it had been cleaned. We called the coporate offices of Super 8 the next morning. They took our info and said "someone will be in touch with you by the 15th of October. By the 18th, we heard nothing so we went through a few back and forth calls. Finally, I had a voicemail from Super 8 saying there was really nothing they could do since we had booked through "Expedia.com"; obviously we booked through Hotels.com. During the calls back and forth we found out the manager of the Super 8 had told their corporate offices that they had spoken to us and it was all taken care of, completely false. The issue wasn't having to put us into a different hotel, but it should be EQUAL quality.
1 out of 5
Recommended
for Overnight Stay Before Destination
by almafrom inglewood ca

wish it was better

Posted Oct 15, 2014 on Hotels.com
The hallway smelled like cigarettes. The room smelled like urinr snd cigaretts. The sheets were stained with grease, the bed was lumpy. We checked out 2 days early. They offered to change the room we declined it was that bad we did not want to be disappointed again. The front desk was corgial but did not seem surprised why we were leaving 2 days early. She added since you paid via Hotels.com we can't reimburss you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2014
Pros: Closeness to everything
Key card did not work for the second night stay but just had to go to desk to get it reprogrammed. Great stay will stay again.
2 out of 5
by A verified travelerfrom B

Very nice staff, but the hotel needs updating

Posted Oct 14, 2014
The bathroom floor had broken tiles. My socks were filthy after walking on the carpet in the room. The front desk staff was great, but the motel needs updating (especially the flooring).