Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
62% of guests recommend
2.7 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by ramblingman from gastonia

Posted Feb 8, 2014 on Hotels.com
Hot water took forever to get hot,
Comment from Hotel Management
Apr 26, 2014 by nina, Hotel Management
Thank you for taking the time out of your schedule to let us know about your stay. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 7, 2014 on Hotels.com
Ok place for an overnight stay.
Comment from Hotel Management
Apr 26, 2014 by nina, Hotel Management
Thank you for taking the time out of your schedule to let us know about your stay. I apologize that your experience was anything less than satisfying. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis.
2 out of 5
Recommended
by A verified traveler

Posted Jan 8, 2014 on Hotels.com
Comment from Hotel Management
Mar 22, 2014 by nina, Hotel Management
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis.
1 out of 5
Recommended
by A verified traveler

Look around for all your choices before this one.

Posted Dec 18, 2013 on Hotels.com
Stayed three nights.. Room service made the beds once and room was dirty and sheets stained. Not what I normally like but was a last minute thing. We visit about every three months and probably won't stay here again.
Comment from Hotel Management
Mar 1, 2014 by nina, Hotel Management
Thank you for taking the time out of your schedule to let us know your experience stay our hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis.In addition, please know that your comments and issues will be addressed.but if you need any extra if you let front desk know they can tell maid.you stay three night but never say anything to front desk.
2 out of 5
Recommended
for Business Travelers
by D from Blanchard

Spend a little more and avoid this hotel

Posted Dec 9, 2013 on Hotels.com
I have learned that a $10 difference in the rate makes a HUGE difference in this area of the state. Take my advice and opt for a nicer hotel. This one looks, feels and smells like it is 40 years old. The condition of the room hasn't been updated for years and that includes the walls, carpet bedding and tv. I will not stay at this location again.
Comment from Hotel Management
Feb 15, 2014 by nina, Hotel Management
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis.
5 out of 5
Recommended
for Everyone
by Bee from Gastonia North Carolina

Great Stay

Posted Dec 1, 2013
would definitely stay again. I would reccomend this motel to friends and family.
Comment from Hotel Management
Jun 28, 2014 by Nina Desai, Hotel Management
Thank you for taking the time out of your schedule to let us know your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.
5 out of 5
Recommended
for Everyone
by Bee from Gastonia North Carolina

Great Stay

Posted Dec 1, 2013
would definitely stay again. I would reccomend this motel to friends and family.
Comment from Hotel Management
Jun 21, 2014 by Nina Desai, Hotel Management
Thank you for taking the time out of your schedule to let us know your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.
1 out of 5
Recommended
by Mickey from NC

Don't even think of it

Posted Nov 15, 2013 on Hotels.com
The sheets had permanent, washed-in stains and the blanket was full of burn-holes from cigarettes . . . REALLY????
Comment from Hotel Management
Jan 25, 2014 by nina, Hotel Management
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.
3 out of 5
Recommended
for Business Travelers
by Lisa S from North Carolina

place to sleep, minimal comforts

Posted Sep 7, 2013 on Hotels.com
I arrived at about 10:30 pm after flying into Charlotte. I rang a bell to summon a woman who came from another room dressed in pajamas. She didn't seem particularly happy to see me, although I can't say she was rude...just not friendly. I had to check in while standing outside on the sidewalk, as the office door is apparently locked at that hour. She spoke to me (minimally) thru a glass window and pushed paperwork out a tiny slot. The room smelled...reminiscent of urine. It seemed reasonably clean, but the desk chair had large stains on it and the furnishings were of low quality and appeared old/worn. The bed was reasonably comfortable and the shower was decent. No conditioner provided with complimentary toiletries. I would not return, even though all I needed was a place to sleep - left first thing in am. I guess I should not have expected more from a budget motel.
Comment from Hotel Management
Nov 23, 2013 by nina, Hotel Management
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
3 out of 5
Recommended
for Business Travelers
by Bradley from Greenville, SC

Too Noisy

Posted Jul 20, 2013 on Hotels.com
This hotel was halfway in a good location and halfway not. It was very convenient to lots of different places to eat and shop, but very noisy as the hospital was extremely close and we constantly heard sirens. Also there were a few guest staying on the sides of me and I had to listen to them cuss and fuss at each other constantly and very loudly, but nothing was ever said to them by management.
Comment from Hotel Management
Nov 23, 2013 by nina, Hotel Management
I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve,but sometime we can not control. but to exceed your expectations to make your stay as pleasant and comfortable as possible.Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis.again I apologize for the inconvenience during your stay.