I was a repeat customer at this hotel and this time it was not as good an experience. It's centrally located near offices and restaurants, supermarket and pharmacy. The people are nice, but new so not well trained. They couldn't fix my sink. The sheets weren't completely clean when I checked in. There wasn't a safe provided like last time. No hot water one day. Apart from a 1pm check out, I wasn't offered anything for the several inconveniences I experienced staying here. I hope the next time they will be more buttoned up and focused on service and cleanliness.