Ratings based on 267 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, Texas

Nice old hotel downtown

Posted Oct 19, 2014
Wonderful staff members were very nice and upbeat! Great breakfast, a fridge in the room with complimentry beverages, and the turned down bedding with a mint on the pillow all made this a great and special place to stay!
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Charlotte adventure

Posted Oct 13, 2014
Pros: Locations and staff. Lobby bar.
Cons: Bedding. Could use some exercise facilities.
Location: Close to everything. Don't need to rent a car.
Well located in downtown Charlotte near many restaurants, bars and museums. Charming lobby and bar area. Restaurant OK and reasonable for a quick bite. Private banquet brunch by hotel was excellent. Rooms a bit small but clean. Staff attentive and helpful. Probably could use some new mattresses but not terrible.
4 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Comfortable, charming and clean hotel

Posted Oct 10, 2014
Pros: charm and location
Cons: More electrical outlets or at least extension strip outlets would be nice. Could not plug in iPad, phone, and razor at the same time.
Location: North downtown, near Discovery Place Museum for kids and the theaters, numerous restaurants, not a bad walk to Mint museum, the Bechtler museum.
Very nice property with excellent restaurant. Within walking distance of everything in downtown Charlotte. Staff very attentive and accomodating.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 7, 2014
The service was outstanding, staff was prompt, and very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from charlotte

Posted Oct 5, 2014
Great experience except the matress was not very good. Otherwise, great amenities, breakfast, location and staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee, WI

Hotel

Posted Aug 18, 2014
Pros: Location and charm
Cons: They are in the process of updating.
Location: Local restaurants
Charming old style hotel. Staff was very helpful. Location was great!
5 out of 5
Recommended
for Everyone
by A verified traveler from indiana

Posted Aug 8, 2014
Great staff and wonderful service, very polite and caring. Loved this hotel and a fabulous location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Top-knotch service

Posted Aug 4, 2014
Hotel went over and above for us while we were there for two nights. I cannot say enough about their level of service.
5 out of 5
Recommended
for Business Travelers
by Jean Simmons from Crofton, MD

Posted Jul 24, 2014 on Hotels.com
The hotel is centrally located and has lots of character. I noticed a fresh smell when I walked in the lobby. There were beautiful fresh flowers on the baby grande piano and on the individual tables in the restaurant. The staff is very friendly and accommodating. The beds are comfy. Love the shuttle service and all the drivers
5 out of 5
Recommended
for Couples
by A verified traveler from New York

Dunhill Perfect

Posted Jul 21, 2014
Pros: The central location cannot be beat - quaint hotel, super friendly staff, and very comfortable
Location: Blue Restaurant was to die for and the Roxbury was fun
What a great hotel - smallish for an intimate feel - but with all the amenities of a large hotel. Perfectly located in uptown near everything a couple would want to see.