Ratings based on 56 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby Hi
EcofriendlyPosted Apr 7, 2014
All great just please carry natural spring, thank you!
for Couplesby A verified traveler
Fantastic experience for me and my wife.Posted Apr 4, 2014
Pros: Spacious rooms and impecable service.
Location: Stayed and enjoyed the spa the entire time we were there.
All the amenities that you could ever ask for in a luxury hotel. They have truly set the bar for all else.
for Business Travelersby A verified traveler
Posted Dec 14, 2013 on Hotels.com
Everything was amazing. Only downside was no free wifi
Recommendedby Wayne Turnage from Washington DC
ACC FootballPosted Dec 10, 2013 on Hotels.com
I thoroughly enjoyed all aspects of the stay. A 1st operation.
Posted Dec 3, 2013 on Hotels.com
for Shoppingby Mary R from Roanoke, VA
Great location and close to everything!Posted Dec 2, 2013 on Hotels.com
From the time we drove up and were greated the staff at the Ritz were amazing.It was Thanksgiving night and we had no dinner reservations. The front desk manager, Josh went out of his way to get us reservations and even offer for the hotel car to take us and pick us up. Food was wonderful the next morning for breakfast and checking out was a breeze with comp coffe and pastries. Will go back again~
for Everyoneby Luke
Highly recommend!Posted Nov 9, 2013
Wonderful atmosphere and the staff is incredible!
Recommendedby k from charlotte,nc
Great hotel!Posted Oct 26, 2013 on Hotels.com
Exceeded our expectations! Excellent service, beautiful and luxurious room!
for Couplesby Melissa from Chicago
Fabulous stayPosted Oct 7, 2013 on Hotels.com
Lovely hotel, great staff, super accommodating- truly a Ritz experience!
Recommendedby Chris from Charlotte
Glad I chose the Ritz-CarltonPosted Aug 27, 2013 on Hotels.com
Took my wife to see "The Lion King" for her birthday and the Ritz-Carlton Charlotte was the perfect place to stay since it is so close to the Blumenthal Theater. You can make your way to the Blumenthal from the 3rd floor of the Ritz without having to venture outside. This was great because it looked like it was going to rain at any minute that evening before the show. Our room was shiny clean and had everything you could possible need including slippers and bath robes to wear. The bathroom was extra nice with a separate toilet room and there was a TV in the mirror so you could watch the news or weather before going out. The staff was very friendly, helpful and quick. They all seemed to enjoy working at the Ritz-Carlton and wanted you to be happy to be there too! I will be planning future stays at the Ritz-Carlton in Charlotte for other special occasions.