Ratings based on 56 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
96% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Hi

Ecofriendly

Posted Apr 7, 2014
All great just please carry natural spring, thank you!
5 out of 5
Recommended
for Couples
by A verified traveler

Fantastic experience for me and my wife.

Posted Apr 4, 2014
Pros: Spacious rooms and impecable service.
Cons: Nothing
Location: Stayed and enjoyed the spa the entire time we were there.
All the amenities that you could ever ask for in a luxury hotel. They have truly set the bar for all else.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Dec 14, 2013 on Hotels.com
Everything was amazing. Only downside was no free wifi
5 out of 5
Recommended
by Wayne Turnage from Washington DC

ACC Football

Posted Dec 10, 2013 on Hotels.com
I thoroughly enjoyed all aspects of the stay. A 1st operation.
5 out of 5
Recommended
by Ashley

This traveler left a rating score only Posted Dec 3, 2013 on Hotels.com
5 out of 5
Recommended
for Shopping
by Mary R from Roanoke, VA

Great location and close to everything!

Posted Dec 2, 2013 on Hotels.com
From the time we drove up and were greated the staff at the Ritz were amazing.It was Thanksgiving night and we had no dinner reservations. The front desk manager, Josh went out of his way to get us reservations and even offer for the hotel car to take us and pick us up. Food was wonderful the next morning for breakfast and checking out was a breeze with comp coffe and pastries. Will go back again~
5 out of 5
Recommended
for Everyone
by Luke

Highly recommend!

Posted Nov 9, 2013
Wonderful atmosphere and the staff is incredible!
5 out of 5
Recommended
by k from charlotte,nc

Great hotel!

Posted Oct 26, 2013 on Hotels.com
Exceeded our expectations! Excellent service, beautiful and luxurious room!
5 out of 5
Recommended
for Couples
by Melissa from Chicago

Fabulous stay

Posted Oct 7, 2013 on Hotels.com
Lovely hotel, great staff, super accommodating- truly a Ritz experience!
5 out of 5
Recommended
by Chris from Charlotte

Glad I chose the Ritz-Carlton

Posted Aug 27, 2013 on Hotels.com
Took my wife to see "The Lion King" for her birthday and the Ritz-Carlton Charlotte was the perfect place to stay since it is so close to the Blumenthal Theater. You can make your way to the Blumenthal from the 3rd floor of the Ritz without having to venture outside. This was great because it looked like it was going to rain at any minute that evening before the show. Our room was shiny clean and had everything you could possible need including slippers and bath robes to wear. The bathroom was extra nice with a separate toilet room and there was a TV in the mirror so you could watch the news or weather before going out. The staff was very friendly, helpful and quick. They all seemed to enjoy working at the Ritz-Carlton and wanted you to be happy to be there too! I will be planning future stays at the Ritz-Carlton in Charlotte for other special occasions.