Ratings based on 601 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
60% of guests recommend
2.8 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by karenfrom spotsylvania va

great

Posted Dec 4, 2014 on Hotels.com
My daughter and I stayed @ days Inn other than having a really hrd time finding it it was great. Very comfortable and very well priced for the room I reserved. I come for medical treatment and it was very convienant I will be back for the next five years and if there are vacancies that's where Iwill continue to go to DAYS INN
Comment from Hotel Management
Feb 4, 2015 by Keni, Hotel Management
Thank you for taking the time to write a review concerning your recent stay at “Days Inn University Area in Charlottesville, VA. we are working to our best abilities to make more changes to the hotel to help better accommodate the experience for the guests. we hope to see you soon.
1 out of 5
by A verified travelerfrom Chesapeake, VA

Don't Go!

Posted Nov 27, 2014
Pros: Convenience to the interstate and surrounding attractions.
Cons: Check in was great and the clerk checking us in way friendly. But after that customer service was never addressed adequately.
Location: We stayed here while we were visiting vineyards and wine tastings.
I booked 2 rooms through Expedia. The tub in my rooms had the glazing coming off and the ceiling tiles had mold on them. The 2nd room, front door did not fit properly and you could stick your hand through the bottom of the door. It did not make for a restful night since all the noise and cold filtered into the room. I complained to the front desk the next day and way told they didn't have any other rooms. I also asked them if they would have the housekeeping staff to bring a bottle of conditioner when they clean my room as I had two bottles of complimentary shampoo and no conditioner. I never received it. I understand that we got a discount when we booked through Expedia, but never did I expect the Days Inn to make us feel second class. We will not be staying here again nor will we recommend this hotel to any of our friends.
Comment from Hotel Management
Mar 7, 2015 by Keni, Hotel Management
Thank you for taking the time to write a review concerning your recent stay at “Days Inn University Area in Charlottesville, VA. From your comments I feel there were some hits and there are things that we can improve on. Please accept our apologies for the less-than-satisfactory experience. We pride ourselves on our service and attention to detail in our guestrooms. Please be assured that we are in process of taking corrective measures to prevent such occurrences in the future. We look forward to serving you again soon.
2 out of 5
Recommended
for Couples
by A verified traveler

days inn

Posted Nov 25, 2014 on Hotels.com
The first room was dirty with the tub still filled with water.
Comment from Hotel Management
Feb 4, 2015 by Keni, Hotel Management
Thank you for taking the time to write a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
2 out of 5
by A verified traveler

Posted Nov 24, 2014
Pros: price
Cons: everything
I will never stay here again. It was dirty, outdated, and the bathrooms in the lobby were closed the entire time.
Comment from Hotel Management
Mar 6, 2015 by Keni, Hotel Management
Thank you for taking the time to write a review concerning your recent stay at “Days Inn University Area in Charlottesville, VA. From your comments I feel there were some hits and there are things that we can improve on. Please accept our apologies for the less-than-satisfactory experience. We pride ourselves on our service and attention to detail in our guestrooms. Please be assured that we are in process of taking corrective measures to prevent such occurrences in the future. We look forward to serving you again soon.
1 out of 5
by A verified traveler

"SUCKS

Posted Nov 24, 2014
Pros: Nothing...it was dirty from top to bottom
Cons: everything. This place was nasty!!!
Location: UVA Football Game was the only good thing about my stay.
There's no nice way to say it. This hotel sucks. Period!!!!! I will never stay there again.
Comment from Hotel Management
Mar 6, 2015 by Keni, Hotel Management
Thank you for taking the time to write a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
2 out of 5
Recommended
for Families
by A verified traveler

Hotel needs some maintenance

Posted Nov 13, 2014 on Hotels.com
We stayed at the hotel for a college visit. The room was old, the bathtub and sink were clogged, there were holes in the carpet. The front desk staff was really nice. Breakfast was good.
Comment from Hotel Management
Feb 4, 2015 by Keni, Hotel Management
Thank you for taking the time to write a review concerning your recent stay at “Days Inn University Area in Charlottesville, VA. From your comments I feel there were some hits and there are things that we can improve on. Please accept our apologies for the less-than-satisfactory experience. We pride ourselves on our service and attention to detail in our guestrooms. Please be assured that we are in process of taking corrective measures to prevent such occurrences in the future. We look forward to serving you again soon.
1 out of 5
by A verified travelerfrom Columbia SC

Needs renovation!

Posted Nov 11, 2014
Pros: Price was the only advantage.
Cons: EVERYTHING about the buildings, grounds, etc.
Location: Charlottesville is a great place to visit with attractions for families and especially college students.
Our room was evidently not meant to be a guest room, but was tucked away next to the exercise room. The pool area (which is very large) is dilapidated with broken steps, tarps, and construction materials and equipment. Broken doors and windows line the side of the building next to the main road. There is a glass room near the pool which contains piles of trash. The hotel served a minimal breakfast and the area was very small for the size of the hotel. We can put up with a lot, but this was not a hotel I will recommend.
Comment from Hotel Management
Mar 7, 2015 by Keni, Hotel Management
Thank you for taking the time to write a review concerning your recent stay at “Days Inn University Area in Charlottesville, VA. We want all our guests to have the best stay possible where everything exceeds their expectations and we are sorry to hear this was not the case during your stay. As you mentioned, we are in the process of many upgrades and improvements. Many have been completed since your stay and there are more to come. We hope you will stay with us again soon so we have the opportunity to share these upgrades and improvements with you. We feel certain you will be impressed with the results.
5 out of 5
Recommended
for Families
by les

Posted Nov 10, 2014 on Hotels.com
Comment from Hotel Management
Feb 24, 2015 by Keni, Hotel Management
Thank you for taking the time to send us feedback. We hope to see you again soon.
3 out of 5
Recommended
for Couples
by A verified traveler

Room could use updated and a good power cleaning

Posted Nov 6, 2014 on Hotels.com
The room had spiderwebs and some of the lights didn't work. Shower head was very powerful and hot, but the tub was dated and bathroom small and cramped. Bed was very comfortable
Comment from Hotel Management
Feb 28, 2015 by Keni, Hotel Management
Thank you for your recent feedback on your stay. We are extremely sorry for any inconveniences you had experienced during the stay. We have taken your feedback into major consideration and resolved the issues. We hope to see you again soon. so we can show you the new changes that have been made to the property.
2 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Nov 4, 2014 on Hotels.com