In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews of Days Inn by Wyndham Charlottesville/University Area

2 out of 5
Days Inn by Wyndham Charlottesville/University Area
1610 Emmet St N, Charlottesville, VA

Reviews

7.4

Good

Rating 10 - Excellent. 314 out of 1007 reviews" "
Rating 8 - Good. 316 out of 1007 reviews" "
Rating 6 - Okay. 186 out of 1007 reviews" "
Rating 4 - Poor. 115 out of 1007 reviews" "
Rating 2 - Terrible. 76 out of 1007 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffery, Far Rockaway

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a nice play to stay. An affordable option
Stayed 5 nights in Mar 2024

10/10 Excellent

RAJESH

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello RAJESH,We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.

2/10 Terrible

Lola

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not clean at all
Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Lola, We appreciate your feedback and regret to hear about your experience. It is essential to us that our guests feel comfortable and have a pleasant stay. Your concerns will be shared with our team for further review and improvement. Feel free to contact our management team directly for any further assistance.

2/10 Terrible

Brian

Stayed 2 nights in Feb 2024
Response from Manager on Mar 22, 2024
Hello Brian,We appreciate you taking the time to review your recent stay. If there were any specific concerns you'd like to share with us, please don't hesitate to reach out so we can address them accordingly. Your satisfaction is our top priority.

10/10 Excellent

Logan

Nice room
Stayed 1 night in Feb 2024
Response from Manager on Feb 13, 2024
Hello Logan,Thank you for your feedback regarding our room. We strive to provide our guests with a comfortable and pleasant stay. We appreciate your positive comments and hope to welcome you back in the future for another great experience.

10/10 Excellent

Kathy

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Kathy,We are thrilled to hear that you had a wonderful stay with us! If you have any further feedback to share, please don't hesitate to reach out. We hope to welcome you back soon for another fantastic experience!

2/10 Terrible

Anthony

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was too much activity (noisy people) around the motel (which understand the staff can't control) and it made it difficult to sleep.
Stayed 1 night in Jan 2024
Response from Manager on Feb 2, 2024
Hello Anthony,Thank you for taking the time to share your feedback with us. We understand that external noise can sometimes disrupt our guests' sleep quality. Although we cannot control the activities in the vicinity, we always strive to provide a comfortable and peaceful stay. We regret any inconvenience caused and hope to welcome you back for a more restful experience in the future.

6/10 Okay

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient and close to Charlottesville Airport. The overall stay was good. My only complaint was the bed was not comfortable for me.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 22, 2024
Hello Gladys, Thank you for choosing our hotel for your recent stay near Charlottesville Airport. We're glad to hear that you found our location convenient and overall had a good stay. We appreciate your feedback regarding the bed comfort, as it helps us to continuously improve. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Maquarr

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Neighbors we’re really loud
Stayed 2 nights in Jan 2024
Response from Manager on Jan 22, 2024
Hello Maquarr, Thank you for bringing this issue to our attention. We apologize for any inconvenience caused during your stay. We highly value our guests' comfort and have taken note of your feedback for future improvements. We encourage you to reach out to our management team directly to discuss this matter further.

8/10 Good

frank

Stayed 2 nights in Jan 2024
Response from Manager on Jan 16, 2024
Hello frank, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

adrian

Liked: Cleanliness, amenities
It's a great place to stay And the property was satisfied to me
Stayed 1 night in Dec 2023
Response from Manager on Jan 9, 2024
Hello adrian,We're glad to hear that you had a positive experience staying with us! Thank you for choosing our property for your accommodation needs, and we hope to welcome you back in the future for another satisfying stay.

8/10 Good

Darian

Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Hello Darian,We appreciate your recent stay at our hotel and value your feedback. If there is anything specific you would like to share about your experience, please feel free to reach out to us directly so that we may address any concerns. We hope to have the opportunity to welcome you back in the future for an even better stay.

10/10 Excellent

Francis

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money!
Stayed 1 night in Jan 2024
Response from Manager on Jan 8, 2024
Hello Francis,Thank you for sharing your feedback on your recent stay! We are delighted to hear that you found our hotel to be a good value for your money. We strive to provide our guests with affordable accommodation without compromising on quality. We hope to have the opportunity to welcome you back again in the future.

8/10 Good

Chris

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
It was a great stay at the days inn me and my family got great price. And we were traveling from Connecticut!
Response from Manager on Dec 28, 2023
Hello Chris,Thank you for choosing Days Inn for your recent stay! We're delighted to hear that you and your family had a great experience with us and that you found our prices to be reasonable. It's always our pleasure to provide comfortable and affordable accommodations for our guests, regardless of where they are traveling from. We hope to welcome you back again in the future!

6/10 Okay

Jennifer

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023
Response from Manager on Dec 21, 2023
Hello Jennifer, We appreciate you choosing our hotel for your recent stay. If you have any specific feedback or concerns about your experience, please don't hesitate to reach out to us directly. We value your input and would love to ensure your satisfaction in the future.

10/10 Excellent

Wilston

Response from Manager on Feb 6, 2024
Hello Wilston,We're thrilled to hear that you had a great experience with us. We strive to provide exceptional service and it's always rewarding to receive positive feedback. Thank you for being our guest and we hope to welcome you back in the future!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Manager on Dec 17, 2023
Hello Michelle,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a wonderful experience with us. Should you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another memorable stay!

10/10 Excellent

Anthony

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice well kept and clean Would stay there again
Stayed 1 night in Dec 2023
Response from Manager on Dec 17, 2023
Hello Anthony,Thank you for your kind words about our hotel. We're thrilled to hear that you found it well-kept and clean. It means a lot to us that you would consider staying with us again. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Manager on Dec 16, 2023
Dear Guest, We appreciate you choosing our hotel for your recent stay. If there is anything specific you'd like to share about your experience, we encourage you to reach out to us directly so that we may address any concerns. Hopefully, we'll have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.

4/10 Poor

Marisusan

Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Manager on Dec 14, 2023
Hello Marisusan,We're sorry to hear that your recent stay with us fell short of your expectations. We encourage you to reach out to us directly with any specific feedback you may have, so we can address any issues. Our team is committed to providing a positive experience and we value your input. We hope to have the opportunity to welcome you back in the future and exceed your expectations.

10/10 Excellent

MONICA

Stayed 3 nights in Nov 2023
Response from Manager on Dec 14, 2023
Hello MONICA,We are thrilled to hear that you had a fantastic stay with us! We appreciate your support and hope to welcome you back soon for another amazing experience.

10/10 Excellent

Michelle

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on Dec 12, 2023
Hello Michelle,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had an excellent experience with us. We strive to provide exceptional service and we are glad that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future.

2/10 Terrible

David

Traveled with family
Disliked: Amenities
Complained due to other people outside doing drugs to pint smell was so strong it was coming threw my door and was smelling up my room office did nothing about issue
Stayed 1 night in Dec 2023
Response from Manager on Dec 11, 2023
Hello David, Thank you for bringing this to our attention. We sincerely apologize for any inconvenience caused by the situation you encountered during your stay. We strive to provide a comfortable and pleasant environment for all our guests. We encourage you to reach out to our management team directly, as they would be best equipped to address your concerns and seek a resolution.

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 10, 2023
Hello Debra,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience during your time with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 9, 2023
Hello James,We are thrilled to hear that you had a wonderful experience during your stay at our hotel! It was a pleasure to have you as our guest, and we appreciate your positive rating. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We hope to welcome you back again in the future for another fantastic stay.

10/10 Excellent

Kelli

Stayed 1 night in Dec 2023
Response from Manager on Dec 9, 2023
Hello Kelli, To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello Sergio,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service and a comfortable stay for all our guests. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to contact us directly. We hope to welcome you back again in the future.

8/10 Good

DALE, ERWIN

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Manager on Dec 7, 2023
Hello DALE,Thank you for choosing our hotel for your stay! We appreciate your rating and we hope you had a pleasant experience. If you have any specific feedback or concerns, please feel free to reach out to us directly so that we can address them for you. We hope to welcome you back in the future for another enjoyable stay.

8/10 Good

Bruce I

Liked: Cleanliness, staff & service, property conditions & facilities
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Response from Manager on Dec 2, 2023
Hello Bruce I,Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your thoughts and will share them with our team for further review. We apologize for any inconvenience you may have experienced and hope to have the opportunity to welcome you back in the future for a better stay.

10/10 Excellent

Amanda

Stayed 1 night in Nov 2023
Response from Manager on Dec 19, 2023
Hello Amanda,We are delighted to hear that you had a fantastic experience during your stay at our hotel! We strive to provide exceptional service and ensure our guests have a memorable stay. We appreciate your support and hope to welcome you back in the future.

10/10 Excellent

George, WASHINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello George,Thank you for staying with us! We are thrilled to hear that you had a wonderful experience at our hotel. We strive to provide exceptional service and ensure that our guests have a memorable stay. If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Madeleine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The painting. Needed more towels
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Madeleine,Thank you for sharing your feedback. We appreciate your comment about the towels and will take it into consideration for future improvements. We apologize for any inconvenience caused and hope you had an otherwise pleasant stay.

6/10 Okay

John

Disliked: Amenities, property conditions & facilities
Price
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello John,Thank you for sharing your feedback about the price of our hotel. We understand that different guests have different budgets and preferences. For future stays, we recommend checking our website for any promotions or special offers that may suit your needs. We appreciate your input and hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Alanna

Stayed 2 nights in Nov 2023
Response from Manager on Nov 22, 2023
Hello Alanna,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

2/10 Terrible

Susan

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on Nov 21, 2023
Hello Susan, We sincerely apologize for any inconvenience you experienced during your stay. We appreciate your rating and will address your concerns with our team for improvement. Your satisfaction is important to us and we hope you will give us another chance to exceed your expectations in the future.

8/10 Good

Karla

Stayed 1 night in Nov 2023
Response from Manager on Dec 9, 2023
Hello Karla,We appreciate your recent stay at our hotel. We hope you had a comfortable experience during your time with us. If you have any specific feedback that you would like to share, please reach out to us directly so we can address any concerns you may have had. We value your input and would love the opportunity to improve.

2/10 Terrible

John

Don’t come
Stayed 1 night in Nov 2023
Response from Manager on Nov 19, 2023
Hello John,Thank you for sharing your feedback. We regret to hear that your experience at our hotel was not up to your expectations. We appreciate your input and will certainly take it into consideration as we strive to improve our services. If you have any further concerns, we encourage you to reach out to our management team directly.

4/10 Poor

Tyler

Disliked: Amenities
It’s fine. Clean and quiet enough. Wi-Fi barely works. It’s 2023, functional Wi-Fi shouldn’t be difficult
Stayed 1 night in Nov 2023
Response from Manager on Nov 15, 2023
Hello Tyler, Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience caused by the Wi-Fi. We continuously strive to improve our services and will address this issue accordingly.

4/10 Poor

Thavechai

Disliked: Cleanliness, property conditions & facilities
They are many fruit flys in the sink. I told front desk at check and seemed like this normal.
Stayed 1 night in Nov 2023
Response from Manager on Nov 15, 2023
Hello Thavechai, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the presence of fruit flies during your stay. Our team works diligently to maintain a clean and comfortable environment for our guests. We appreciate your feedback and will address this issue with the necessary departments for immediate action. Please feel free to contact our management team directly to discuss your concerns further.

6/10 Okay

Megan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Met the "Shelter" requirement.
We got a Non-smoking room which reeked of smoke, with the bathtub edge burns and burned blanket holes to match. The desk gave us a can of Fabreeze to male ups for it. (I'm alergic to both.) One of the 2 beds sounded like it had been broken by excessive "professional" use. There was a huge glob of toilet paper stuck up near the top corner of the door of theTINY bathroom. Was it covering a peep hole? A camera? A mouse nest? We were afraid to touch it. The man next to us propositioned my friend, complete with grabbing and rubbing himself within 30 min of arrival. So we couldn't open the door to air it out. Parking is an issue and CLEARLY a sore spot with the Country Inn next door. Signs everywhere warning Country Inn would tow our car. And a fence making it super difficult to get your car to unload and then move the car. (Not a good look Country Inn, where I've stayed more than the Days.) We got waffels in the morning. They were almost decent if you stop cooking 20 sec early. The "egg omelets" were GROSS. Powdered egg omelets with a very small single piece of cheese produced placed in the middle covering 3 bites. The vending machines were pretty much emply all weekend and people were complaining drinks were warm. Maybe I should have tried the food truck parked next to the hotel all weekend, but didn't, so can't comment. Motel basically met the housing requirements for the weekend, but that is it.
Stayed 1 night in Nov 2023
Response from Manager on Nov 15, 2023
Hello Megan, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your concern regarding the smoke odor in your non-smoking room and have shared this information with our housekeeping team for further investigation. We understand the importance of a comfortable and well-maintained room and apologize for any discomfort caused. Additionally, we appreciate you bringing the parking issue to our attention and will work towards improving the situation. We value your feedback and hope that you will consider staying with us again in the future.

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Just what we needed
Stayed 2 nights in Nov 2023
Response from Manager on Nov 12, 2023
Hello Jake,Thank you for choosing our hotel for your stay! We're thrilled to hear that we provided just what you needed. We hope you had a wonderful time and we look forward to welcoming you back in the future.

10/10 Excellent

Robert

Stayed 1 night in Nov 2023
Response from Manager on Nov 11, 2023
Hello Robert,Thank you for your feedback! We appreciate your high rating and are delighted to know that you had an exceptional experience with us. Should you have any further concerns or inquiries, please feel free to reach out to our management directly. We look forward to welcoming you back in the future for another outstanding stay.

2/10 Terrible

Maricus

Disliked: Room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 9, 2023
Hello Maricus, Thank you for taking the time to leave us a review. We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. We strive to provide a comfortable and enjoyable experience for all guests, and we regret that we did not meet your expectations. Please feel free to reach out to our management team directly to discuss any specific concerns you may have had. We value your feedback and will use it to improve our services.

8/10 Good

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities
Pleasantly surprised at how clean and comfortable our room was. Only stayed one night as we were in town for a funeral, so did not do any shopping or sightseeing. We were able to park outside the room on the ground floor, so it was much easier for us as we are senior adults. The price was the best in town.
Stayed 1 night in Nov 2023
Response from Manager on Nov 9, 2023
Hello Martha,Thank you for choosing our hotel during such a difficult time. We're glad to hear that you found your room clean and comfortable. We understand the importance of convenience, especially for our senior guests, and we're happy that you were able to park outside your room on the ground floor. We strive to offer competitive prices and we're pleased to hear that our rates were the best in town. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Liya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
close to UVA
Stayed 3 nights in Nov 2023
Response from Manager on Nov 8, 2023
Hello Liya,Thank you for choosing our hotel for your recent stay. We are glad to hear that our location near UVA was convenient for you. We appreciate your feedback and hope to welcome you back in the future.

2/10 Terrible

Rodger

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Manager on Nov 4, 2023
Hello Rodger, Thank you for taking the time to share your recent experience at our hotel. We're sorry to hear that your stay did not meet your expectations. We appreciate your feedback and will use it to improve our services for future guests. Please feel free to reach out to our management team directly to discuss your concerns further.

4/10 Poor

Tim

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We booked a king bed room, then got a call from the hotel the day of and they said the room we booked was a smoking room, is that ok? I told them no I want a non-smoking room. They said the only non-smoking room they have is a double bed room. Which I accepted, but didn't realize they were going to be 2 tiny beds. This is very low end hotel, the A/c units are extremely loud and turn on and off all night. It's about a $70 per night hotel, very disappointing to have paid over double that.
Stayed 1 night in Oct 2023
Response from Manager on Nov 1, 2023
Hello Tim, Thank you for sharing your experience with us. We apologize for the inconvenience you encountered regarding the change in room type. We understand your disappointment with the size of the beds as well as the noisy A/C units. We appreciate your feedback and will take it into consideration for future improvements. We hope you still had a pleasant stay overall and we look forward to the opportunity to provide you with a better experience in the future.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Nov 2, 2023
Hello Nicholas,Thank you for sharing your 5-star review! We are delighted to hear that you had a wonderful experience during your stay. Our team takes pride in providing exceptional service, and it is rewarding to know that we exceeded your expectations. We appreciate your valuable feedback and look forward to welcoming you back in the future.

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Nov 2, 2023
Hello Katie,Thank you for sharing your feedback with us. We appreciate your positive rating and are glad to hear that you found our hotel satisfactory. Should you have any further concerns or suggestions, please do not hesitate to reach out. We value your input and strive to continuously improve our services.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 28, 2023
Hello Brian,Thank you for your positive review! We are delighted to hear that you had a fantastic experience with us. We look forward to welcoming you back again soon!