Ratings based on 811 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Jun 8, 2014
Friendly staff, clean room and great location. Just need better pillows.
Comment from Hotel Management
Jun 17, 2014 by Emily, Hotel Management
Traveler, Thank you for taking the time to share your feedback. I am pleased that you enjoyed your visit. We have made note of your comments about the pillows, please know that we do also have foam pillows available if a firmer pillow is your preference. We look forward to welcoming you back. Enjoy today! Emily P Dailey Portfolio Reputation Manager - DoubleTree Charlottesville
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 8, 2014
Spacious, well kept, friendly, quiet. Recommend to everyone. Despite large groups staying there at the same time, still quiet and comfortable for a couple.
Comment from Hotel Management
Jun 17, 2014 by Emily, Hotel Management
Traveler, Thank you for taking the time to share your positive feedback regarding your recent stay with us. I am so pleased that you were able to have a peaceful visit even though the hotel was bustling with activity. We look forward to welcoming you back. Enjoy today! Emily P Dailey Portfolio Reputation Manager - DoubleTree Charlottesville
5 out of 5
Recommended
for Everyone
by Rocco from Myrtle Beach, SC

Very comfortable!

Posted May 22, 2014
Pros: Proximity to everything. Quiet and secluded building within natural landscape.
Cons: Can't think of a thing.
Location: Charlottesville always has plenty to keep you busy. Nearby to shops, restaurants, wineries and of course Univ. of Va.
Very nice stay. Wish it was more than one night. Staff was very professional and helpful. All amenities were as described. No complaints at all.
Comment from Hotel Management
Jun 17, 2014 by Emily, Hotel Management
Rocco, Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We look forward to welcoming you back so you can stay the few nights that you wanted to! Enjoy today! Emily P Dailey Portfolio Reputation Manager - DoubleTree Charlottesville
5 out of 5
Recommended
for Couples
by Linda from Fort Bragg, CA

Deluxe hotel away from the fray

Posted May 21, 2014
Pros: The beautiful setting, ease of parking, lovely interior, comfortable bed, large room, delicious food and superior service.
Cons: Nothing.
Location: It is a bit removed from the downtown city of Charlottesville, but easy enough to get to and from.
Luxurious accommodations with superior service in a beautiful garden setting tucked away from the hustle and bustle of everyday life. The hotel is beautiful and offers an in-house restaurant with excellent service and delicious food.
Comment from Hotel Management
Jun 17, 2014 by Emily, Hotel Management
Linda, On behalf of our entire staff, thank you so much for your kind review. I am so pleased that you found the location to be perfect for your visit. I am glad that you loved TJ's tavern and our garden. We look forward to welcoming you back. Enjoy today! Emily P Dailey Portfolio Reputation Manager - DoubleTree Charlottesville
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted May 16, 2014
We were happy with our stay, I would recommend to travelers
Comment from Hotel Management
Jun 2, 2014 by Emily, Hotel Management
Traveler, Thank you for your recommendation. I hope to welcome you back soon. Enjoy today! Emily P Dailey Portfolio Reputation Manager - DoubleTree Charlottesville
4 out of 5
Recommended
for Everyone
by A verified traveler

Surprisingly nice and very close to airport.

Posted May 7, 2014
BeautifuL indoor pool area and lobby. Nice bar lounge also. Would have given 5s except for the fact that I didn't get my wake up call, I always back it up anyway but when I asked about it I was told that they didn't show one being requested. I spoke to the front desk at 11pm and she confirmed that it was entered. Didn't feel that they owned the situation which could have caused a missed flight, Will give them a try again though.
Comment from Hotel Management
Jun 2, 2014 by Emily, Hotel Management
Traveler, Thank you for taking the time to share your feedback with us regarding your most recent stay. We strive to exceed the expectations of every guest who stays with us, and we are so pleased to be a pleasant surprise for you. Please accept my apologies that there was miscommunication with your wake-up call. We will use your comments as a training opportunity. Enjoy today! Emily P Dailey Portfolio Reputation Manager - DoubleTree Charlottesville
5 out of 5
Recommended
for Everyone
by margo from milwaukee WI

Staying near airport and our son's home. Beautiful

Posted May 7, 2014
Cons: The bed skirts need to be cleaned in both rooms that we stayed opinion. 606 and 428.
Great cookies! I needed a wheelchair due to an injury and one was provided quickly. Room was moved to be close to elevator. Very thoughtful front desk the afternoon of May 2nd. Breakfast on Sunday was reasonably priced and very good. We'll be back!
Comment from Hotel Management
Jun 2, 2014 by Emily, Hotel Management
Margo, I am so pleased that you loved our DoubleTree Cookie as much as we do! We try to make everyone’s visit memorable by providing the best comfort, the friendliest service, and the best of amenities; and it’s always great to hear from our guests on how we’re doing. I look forward to welcoming you back soon. Enjoy today! Emily P Dailey Portfolio Reputation Manager - DoubleTree Charlottesville
5 out of 5
Recommended
for Everyone
by CG36 from new jersey

Great hotel, great location

Posted Apr 28, 2014
Stayed for a girls weekend celebrating my moms 65th birthday. First time being in the area and our experience at the Double Tree really made our weekend fantastic. They were able to give us ajoining rooms- which made our stay fun. The rooms are nice- comfortable beds. All of the staff was great- so accommodating & helpful. The shuttle (sweet ride) was so great to be able to use to go downtown. And the bar, restaurant downstairs were both great. Would definitely stay here again- and recommend it to anyone going wine tasting or anywhere around Charlottesville for the weekend.
Comment from Hotel Management
Jun 27, 2014 by Emily, Hotel Management
CG36, I am glad you and your mom were able to celebrate her birthday with us. Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. I am so pleased that you found the location to be perfect for your visit and that the complimentary hotel shuttle helped to enhance your stay. I am glad that you enjoyed TJ's tavern. We look forward to welcoming you back soon. Enjoy today! Emily P Dailey Portfolio Reputation Manager - DoubleTree Charlottesville
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Charlottesville

Posted Apr 28, 2014
Hotel was very clean and had great staff. Everyone was very accommodating. Close to Charlottesville and downtown.
5 out of 5
Recommended
for Everyone
by Teri from San Jose, CA

Nice hotel with lots of parking

Posted Apr 27, 2014
Pros: Nice lobby
Cons: N/A
Location: Pretty close to the University and the airport
Great experience. I little weird hearing dogs bark now and then.