Ratings based on 810 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando

Pleasant

Posted Jul 17, 2014
Overall a decent stay though hallway noises were quite loud and the pipes in the wall were also very noisy. The staff was excellent from start to finish
4 out of 5
Recommended
for Everyone
by A verified traveler

Charlottesville

Posted Jul 15, 2014
Pros: Proximity of where we wanted to be - clean
Cons: Frig in room
Location: Monticello
Hotel was fine - that is about all I need to say - staff was very nice.
4 out of 5
Recommended
for Families
by A verified traveler from St. Joseph, Michigan

Enjoyed our stay at this great location

Posted Jul 14, 2014
Pros: Updated, spacious room, great pool and fitness area, favorable location in quiet area. All that, and they even accept pets!
The Doubletree Hotel is close enough to UVA, but comfortably located near convenient restaurants and shops. The hotel sets back from the main road and the grounds are wooded with nicely kept landscaped areas. Quiet and restful. The indoor pool is in an atrium and gives you the feeling of being outside without the humidity and bugs! Our room was spacious and updated. I wanted to bring home the shower head and water pressure - what an awesome shower! Missed having a mini frig, though. Also, the mattress was rather lumpy. But other than that, our stay was great!
4 out of 5
Recommended
for Everyone
by A verified traveler from durham nc

Nice hotel near several wineries

Posted Jul 9, 2014
Pros: Great gym!
Cons: Free wi-fi for non-Hilton Honors guests for more than 24 hours!
Location: Downtown Charlotte has the Mall featuring interesting shops and great restaurants, and there are several nice wineries nearby.
The hotel was nicely appointed with a small but well equipped gym. Rooms were neat and clean, though I found the bed a bit soft for my liking and had a bit of trouble regulating the temperature inside the room. My only real gripe, though, is that while I paid for and stayed 2 nights, there was only 24 hours of free wi-fi... what's up with that?
4 out of 5
Recommended
for Everyone
by A verified traveler from Camp Hill, PA

Nice atmosphere, fairly quiet, pleasant staff

Posted Jul 7, 2014
Pros: Just far enough off the highway to avoid traffic noise. Having the little coffee machine available was quite nice.
Cons: Keep the elevators going, improve the cable connection, buffer the doors so they don't slam loudly shut, and make the card key function easier.
Location: I didn't have much of a view since the river was on the other side. Being close to walmart is convenient. Close enough to the city, too.
Like that they supply single serve coffee machine and coffee packets, like that there is a hair dryer. Although it was fairly quiet, you can hear the heavy doors closing when guests leave and enter. The cable tv connection could be better as many channels became pixily at times. The room was clean and nice. I didn't have time to use the pool or visit the bar, but it's nice they were there. The other guests all seemed to be so relaxed and polite. Only 1 or the 2 elevators was working, so there was some wait time. Also, it usually took several tries for the card key to work. But overall, I found it to be a place I would go to again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Experience

Posted Jul 7, 2014
Great Experience. On the way to Charlottesville we called to see about an early check in. Young lady put me on hold for a few mins to check. She explained that they were sold out for the night / weekend but she was able to accommodate us on the early check in. When I mean early it was like 11AM and the normal check in is like 2 or 3PM.. We were very pleased with that. We have stayed at this hotel one other time and felt everything was Great. Thanks
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent Hotel

Posted Jun 23, 2014
Pros: I loved the breakfast buffet.
Cons: Parking is scarce at certain times of the day. But there is overflow parking in another area.
My experience at this hotel was great. I was in Charlottesville for a week and the location of the hotel was in a great location for me. I like quiet and it was a very quiet and comfortable stay.
Comment from Hotel Management
Jun 27, 2014 by Emily, Hotel Management
Traveler, Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. I am so pleased that you found the location to be perfect for your visit. Thank you for taking the time to share your positive comments with us and your fellow travelers. We can’t wait to welcome you back. Enjoy today! Emily P Dailey Portfolio Reputation Manager - DoubleTree Charlottesville
3 out of 5
by A verified traveler

Ok

Posted Jun 16, 2014
Dirty linens and dishes in hall when we checked in. Very noisy. So many cars, we had to park at a nearby retail store. Not great for the money.
Comment from Hotel Management
Jun 27, 2014 by Emily, Hotel Management
Traveler, I appreciate you taking the time to share your experience regarding your stay at our hotel. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Please accept our apologies that we missed some key opportunities to provide you with a flawless experience. Please know that we will use your comments to make changes during future hotel refreshes. Thank you for staying with us, and we hope to have an opportunity to welcome you back again. Enjoy today! Emily P Dailey Portfolio Reputation Manager - DoubleTree Charlottesville
2 out of 5
by Dale Henry

Stay in Cville

Posted Jun 14, 2014
Pros: It was close to where I worked for the week
Cons: checking, cleaning, food prices, the pool less public, the staff
Took 6 room keys to get into my room, the room was not cleaned properly the week I was there. The noise from the doors closing in the hall was loud enough to hear in the room. House keeping would run the door key against the wall when walking down the hall. The food is over rated and over priced. At checkout the guy was rude
Comment from Hotel Management
Jun 17, 2014 by Emily, Hotel Management
Traveler, Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you to help us improve. I would like to truly apologize that we missed some key opportunities to provide you with a flawless experience. Please know that we will use your feedback as a training opportunity with housekeeping, reception, and maintenance to ensure that the experiences you mentioned are not repeated. I certainly hope that you will consider staying with us again so we can provide the service you deserve. Enjoy today! Emily P Dailey Portfolio Reputation Manager - DoubleTree Charlottesville
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Jun 8, 2014
Friendly staff, clean room and great location. Just need better pillows.
Comment from Hotel Management
Jun 17, 2014 by Emily, Hotel Management
Traveler, Thank you for taking the time to share your feedback. I am pleased that you enjoyed your visit. We have made note of your comments about the pillows, please know that we do also have foam pillows available if a firmer pillow is your preference. We look forward to welcoming you back. Enjoy today! Emily P Dailey Portfolio Reputation Manager - DoubleTree Charlottesville