Ratings based on 502 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler

holiday inn

Posted Mar 27, 2015 on Hotels
Friendly staff. The hotel is a bit outdated. Right by the highway. Could be noisy.
Comment from Hotel Management
Jun 6, 2015 by mae, Hotel Management
Thank you for sharing your feedback regarding your stay and your kind words on our friendly staff. I will be sure to share your comments with them. We are continually working to improve our hotel and are currently renovating the guest room baths. We hope you will consider staying with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location near sites in city.

Posted Mar 22, 2015
Great ....near a ll the historical homes and places we were interested in.
4 out of 5
Recommended
for Couples
by Morna from Penfield NY

One day stay

Posted Mar 18, 2015 on Hotels
Quick visit to see a nephew at Univ. of Virginia.
3 out of 5
Recommended
for Couples
by Kara from Toledo, OH

Clean, spacious rooms; Awkward bathrooms

Posted Mar 17, 2015 on Hotels
The staff was friendly and helpful. The hotel was a bit outdated, but undergoing some renovations. The restaurant in the hotel was decent and convenient but over-priced. Our room was very clean and spacious, however it had a horrible bathroom setup. The large glass doors on the shower prevented you from turning on the shower BEFORE stepping in (so it was uncomfortable for adjusting the temperature). There was no fan in the bathroom so shower steam (and smells from other things) lingered. There was no place for a woman to put her foot while shaving, and there was only a tiny shelf to place products. The door to the bathroom was a sliding door, that had a huge gap in it- so between the gap and the lack of a fan, everyone in the room heard your bathroom business. Noise was a bit loud and drink machines only contained soda and water. The location was great- right off the highway and near restaurants, food and groceries.
Comment from Hotel Management
May 23, 2015 by mae, Hotel Management
Thank you for your kind words concerning our friendly staff and clean spacious rooms. We want you to know you’re the insight regarding the bathrooms are taken seriously. They tell us what we're doing right, and were we can make improvement. Your willingness to share your recent experience is genuinely appreciated. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
Nice staff that was accommodating on a late check in.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 13, 2015
Very convienient location and the hotel staff were very nice.
Comment from Hotel Management
Mar 16, 2015 by Mae , Hotel Management
Thank you for staying with us and posting your thoughtful review. We are pleased you enjoyed your stay and found out staff to be nice. We hope to see you again soon.
4 out of 5
Recommended
for Families
by A verified traveler

Enjoyed my stay!

Posted Mar 12, 2015 on Hotels
Great room for a great price, Hotel under renovations but didn't hear any noise except for the elevator and ice machine. I would stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Harrisburg, PA

Convenient location

Posted Mar 2, 2015
Pros: Remodeled bathrooms, great shower!
Location: very convenient to highway and to center of town where all the bars & restaurants were located. Grocery stores, gas etc were very close as well.
wasn't planned but we were stuck in our hotel room for 2 days due to a snowstorm. Location was convenient to grab some supplies at the local grocery storm. Room was recently remodeled and the bathroom was very nice. the only thing we didn't realize that there were two double beds in the room instead of 2 queens or 1 king. we must've read deal wrong when we purchased so my husband an I couldn't sleep in the same bed. They never asked us at the front desk when we checked in but they were a tad busy. Internet works great and other than the bed situation we had a great stay.
Comment from Hotel Management
Mar 6, 2015 by mae, Hotel Management
Dear Michelle, We apologize that Mother Nature disrupted you travel plains, but are happy you enjoyed your stay and our convenient location and renovated baths. We hope to see you again in the spring.
4 out of 5
Recommended
for Couples
by A verified traveler

Great hotel, terrible restaurant.

Posted Feb 24, 2015 on Hotels
The hotel was very nice, clean, newly renovated, and affordable. However while I was there we got snowed in thus leading us to eat in the resuraunt here, The Charlotte, the food was horrible and over cooked. I asked for my steak to be medium, it came back well done and when I told the server she already knew it was over cooked and was rude about it! If she knew it was over cooked, why serve it? We were ignored the whole time we were in there, and when she took my steak I politely declined a recook but instead of asking if I wanted anything else (which I did want a dessert) she went and lied to the manager and told her I didn't want anything at all. The next morning we ordered to have room service at 8:45, it was prompt and accurate, but also disgusting. Great hotel, terrible food. I would certainly go back just not eat there at all.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel with good staff

Posted Feb 23, 2015
Pros: Good staff...spacious room. Good restaurant, great coffee.
We were snowbound inside. So had to eat in their Restaurant. The food was great . The waiters and chef were very accommodating, even spiced up our food ! Only problem was they are renovating the place..may be much more newer and silent after its done. Also need new firmer mattresses.