Ratings based on 90 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Deep River, Ontario

Luxury with a difference

Posted Aug 23, 2014
Pros: The look of the place, inside and out; the somewhat remote location (i.e., not in a city); the friendly staff and nice shop; borrowing a canoe.
Cons: The restaurant service was a bit slow, due to only one waitress being on duty outside. However, it was somewhat late when we arrived for dinner.
Location: A beautiful setting, with a little bit of cultural education (the Lodge is owned/operated by the Little Shuswap First Nation).
I was travelling with my elderly parents. We got to the Lodge via a back gravel road, due to an accident on the Trans-Canada highway. We took a detour, following a wonderfully helpful attendant at the Chase Petro Canada; she was heading home and led us on a backroad high up into the hills, then gave us straightforward instructions for the final stretch to reach the Quaaout Lodge. I was impressed by the exterior of the Lodge, set close to the beach on the east end of Little Shuswap Lake. Lots of wood, particularly in the central foyer. We had a nice meal, with good-sized portions (perhaps a little pricy) and I tried the elk ragout (tasted like beef, but was tasty). We sat outside on a beautiful evening (no bugs except a single wasp enticed by my beer). The next morning, I borrowed one of the Lodge's canoes for about 45 minutes - a lovely morning (I should have got up at 6 am). All told, a very nice stay (I'd return, this time taking my wife!).
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice facility, nice diorama, artwork.

Posted Aug 17, 2014
Pros: Big buffet, nice beach, nice golf course.
Cons: Food was uninspired.
We spent one relaxing night there and enjoyed the lake to cool down.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location right on the beach

Posted Aug 13, 2014
Breakfast at hotel had great food but terrible service
4 out of 5
Recommended
for Everyone
by A verified traveler from Fraser Valley

Mostly lovely

Posted Aug 4, 2014
Pros: The decor. The views. The food.
Cons: Staff could record issues around maintenance issues so that requests could be tracked and resolved quickly.
Location: Chase Falls, Salmon Arms shops: The Book Nook, The Shuswap Pie Company,Pick Cherry, Sushi Kotan restaurant,City park and fountain, Margaret Falls.
This hotel is beautifully located right beside the water. Each room has a view of the water and a good sized deck. The rooms are spacious and well appointed. It was clean and had a good sized fridge.It was nice to have a printed listing of the TV channels. However, we had ongoing issues with our toilet not working properly. We mentioned this to the staff on three separate occasions but the issues remained unresolved. The restaurant had beautiful views of the lake and the food was very tasty. The restaurant staff was friendly and helpful. We would stay here again. Great location. Close to Salmon Arm.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver Island

The hotel has views to a beautiful lake.

Posted Jul 30, 2014
Pros: The access to the lake.
Cons: Would have liked to have been booked into the room we prepaid.
Location: Enjoyed the canoeing on the lake.
The food was great, but we were put in a regular room when we had paid for a deluxe one.
3 out of 5
by A verified traveler

a Different cultural experience

Posted Jul 6, 2014
Could have found hotel closer to town for the price.disapointed that they did not have gathering or some further representation of first nations culture i.e. music,story telling.
3 out of 5
by sheff from mumbai

2.5 star hotel. More like a club

Posted Jun 7, 2014
Pros: Rooms were clean.
Cons: Decor of lobby and food
Location: Out of the town named Chase. Golf closeby and a nice lake to stare at.
Very difficultTo locate..not on gps...had to call hotel thrice till they guided me there. Food was terrible. Only had dinner. Grounds unkempt. Did not look anything like foto on expedia. Otherwise seemed lively like some sports club. Try it if you are into golf.
5 out of 5
Recommended
for Families
by Dennis from Winnipeg

Enjoyed our stay

Posted May 30, 2014 on Hotels.com
Very nice location well worth the shoert drive off the highway. Very nice rooms and surroundings. Also found the restaraunt to be very good.
5 out of 5
Recommended
by Watts Family from Sylvan Lake,AB

Family Reunion

Posted May 28, 2014 on Hotels.com
A Nice Hotel ~ Great Golfing ~ Awesome Spa ~ Sunday Buffet was Very Good !!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location

Posted May 26, 2014
Pros: the staff in the sports lounge was exceptional - food was very good
Cons: room was not as clean as i would have expected
Location: beautiful spot!
check in staff was not very friendly, but the rest of the experience was very good