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Reviews of Campanile Château Thierry

3 out of 5
Campanile Château Thierry
139 Avenue de Soissons, Chateau-Thierry, Aisne

Reviews

7.6

Good

Rating 10 - Excellent. 69 out of 305 reviews" "
Rating 8 - Good. 135 out of 305 reviews" "
Rating 6 - Okay. 61 out of 305 reviews" "
Rating 4 - Poor. 27 out of 305 reviews" "
Rating 2 - Terrible. 13 out of 305 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sherman, New Haven

Stayed 2 nights in Sep 2023
Response from La Réception on Oct 16, 2023
Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Monsieur, nos salutations distinguées

10/10 Excellent

Sherman, New Haven

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
It not the Ritz, but you’re not paying for that. It is clean, comfortable and at an excellent price. Breakfast is well done and very tasty. Good coffee and Juice!
Stayed 2 nights in Jun 2022

6/10 Okay

Claus

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2021
Response from LA RECEPTION on Oct 29, 2021
Hello Dear Customer, Thank you for taking your time to assign us a note. We hope to see you very soon. cordially

8/10 Good

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Currently dinners are not available on the weekend as the cook has the weekend off. The reason for this was shortage of staff due to the virus. The staff did recommend a good restaurant in the town center
Stayed 1 night in Sep 2021
Response from LA RECEPTION on Sep 7, 2021
Lieb, Vielen Dank für Ihre Bewertung unseres Hotels. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und freuen uns, Sie bald wieder bei uns begrüßen zu dürfen. Bitte akzeptieren Sie, Madam, Sir, unsere besten Grüße.

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Nora on Aug 20, 2019
Bonjour, Merci de nous faire part de vos impressions, nous espérons vous revoir très bientôt.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Nora on Jul 21, 2019
Bonjour Cher Client, Je vous remercie de nous avoir fait part de vos impressions sur notre établissement. Nous vous souhaitons une excellente journée.

8/10 Good

Buddug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable with welcoming staff.This hotel was also booked because it was on our way down South.dinner was fine but we did not stay for breakfast.It is a hotel we will definitely stay at again.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

M Dyson

Liked: Cleanliness, staff & service, property conditions & facilities
OK place to lay your head.
I was just passing through Chateau Thierry, and needed somewhere to sleep. The Campanile was ideal: comfortable and clean, but unexceptional. Located on the very edge of town, it is up a long steep hill from the restaurants and shops by the river. But there is a boulangerie and a fast food outlet across the road, and the hotel itself has a decent restaurant. The rooms are basic and the beds small, not the kind of place you'd want to spend several days, but a great place for a brief stopover - utilitarian, but reasonably priced. The staff were polite and helpful.

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a very good hotel - check in was done by the lady who was also serving dinner, rooms lack comfort, property has a very cramped parking space. Utilitarian sums it up.

6/10 Okay

giedrius

Liked: Cleanliness

6/10 Okay

Verified traveler

4/10 Poor

Ed, Tasmania

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I understand and acknowledge it was inexpensive. But no milk for coffee, no fridge, paper cups, no chairs to sit on. No front door mat - it was raining so internal floor got wet and no way to dry it! altogether too basic! I would not stay there again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel for a night on a business trip
Hotel is easy to find and was quiet. Nothing fancy. Room was clean and comfortable. This is a good hotel for a night on the road during a business trip.

4/10 Poor

Ed Lomas, Elko, NV

Disliked: Property conditions & facilities
The Good, the Bad, and the Ugly
The Good: The location was easy to find and apart from the congestion of the city and the city's confusing roads. The parking lot was fenced and locked with plenty of space and good security. The staff was helpful with recommendations on where to eat. The Bad: The place is undergoing renovation, so the restaurant is closed and one room was converted to a breakfast room. The lot was potholed. The gardeners were outside our room at 9 am with gasoline weed whackers, which we could smell in the room. The room wasn't exactly clean, but other than needing a good sweeping, wasn't particularly dirty. The room price was no bargain. The Ugly: Construction dumpsters, fenced off areas, all the other general aspects of living on a construction site.

8/10 Good

JD, Staffordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover hotel
We have stayed in this chain of hotels on several occasions.

10/10 Excellent

Robert, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, close to WW1 battlefields.
This is an excellent hotel, very nice, comfortable, good price. Except for breakfast, a bit expensive for the menu, just go across the street at the bakery.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

wuzzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Small, but clean and reasonably priced.
The rooms are basic, but clean. Nothing fancy, but very doable, especially if on a budget. Very good buffets.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a one night stop off
We stayed one night on the way from Southern France to Belgium so this was ideal for a one night stay over. It's a "motel" style place with the doors to the room on the outside of the building, but the rooms were modernised and clean, free parking and free wifi. Didn't try the food, but restaurant area looked very nice.

6/10 Okay

Tim, Washington, DC, USA

Liked: Cleanliness, room comfort
Good hotel if you are passing through
A simple hotel with no extra frills but missing nothing major; the Internet was free, the room/bathroom clean, the water hot, the bed soft and the cable working. Set a little outside the main portion of town it was still a pleasant fifteen minute walk. Only complaint is that the breakfast for as simple as it was, was somewhat overpriced.

8/10 Good

triplej9136, P!E+h0ra2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice out-of-the-way find
Had some challenges with making network connectivity, but the room was clean and the food was a great.

8/10 Good

Pete D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Belleau Wood
This hotel is convieniently located off of the A4 (E50). It is very easy to get to off of the main highway. Belleau Wood is approx 8 miles away. The hotel staff speak enough English to get you checked in and out. They speak more English than I do French. The breakfast is good. Typical European buffet with crapes, bread, cheese, cereal, etc... There is a grocery store right across the street, too. The room was clean and warm. modern decore. No English speaking TV channels. No refrigerator or hot plate. WIFI was pretty fast and reliable. Bed was big, clean and comfortable. This was a once in a lifetime trip for me to go see Belleau Wood and the USMC Memorials. For someone on a similar pilgrimage, I would recommend this hotel. It is centrally located to the memorials that you would like to see. The Aisne-Marne Cemetery is not to be missed. Not sure what else is close by, we spent all of our time at the Chateau-Thierry Monument-Hill 204, the Aisne-Marne Memorial and in Belleau.

10/10 Excellent

Tom, rural Idaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for country travel.
Clean, modern, comfortable rooms, large by French standards. Restaurant good and reasonably priced. There is also a conference room for business meetings. On the outskirts of Chateau Thierry, so someone wanting to do the sights in the town would do better to get a hotel nearer the city center or perhaps on the Marne River. But the Campanile is well located for trips to the nearby American Military cemeteries, etc. If you stay here, you'll want a car (they have secure parking by the rooms). There is a grocery store, pharmacy, and gas station nearby.

8/10 Good

Judee, Front Royal, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Campanile Chateau-Thierry Hotel
We were visiting Belleau Wood and the American Cemeteries and memorials in the area. This hotel was conveniently located to all sites and the very charming towns around it. The hotel was clean, basic, modern in design. The restaurant was overpriced for the area and my medium steak was so served so rare that it not only bled, it screamed for mercy. No credit or alternate food option was offered. I was also disappointed that a staff member was reprimanded for not charging us 2 euro for opening our personal bottle of wine. My advise is to stay in the room, avoid the restaurant, and don't ask for anything from the staff.

10/10 Excellent

Martine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnelles aimable
Stayed 2 nights in Mar 2024

4/10 Poor

Didier

Business traveler
Disliked: Staff & service
Personnel a recadree
Accueil pas génial, ont arrive pour diner ,ont doit rester planter devant une ardoise pour choisir sont menus avant que l'ont nous autorise d'allé s'asseoir, et les plats je n'en parle même pas , en claire décevant...
Stayed 3 nights in Dec 2023
Response from la reception on Jan 29, 2024
Bonjour Monsieur, Nous vous remercions pour le temps pris afin de nous faire part de votre avis. Sachez que nous y prenons bien attention afin d’améliorer nos services. Nous sommes vraiment désolé de l'expérience non concluante que vous avez eu. Notre hôtel s'assure habituellement du bonne accueil de nos visiteurs.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from La Réception on Nov 19, 2023
Bonjour,Merci de nous avoir attribué une note.Nous espérons vous revoir très bientôt.Cordialement

2/10 Terrible

michael

Stayed 1 night in Oct 2023
Response from céline on Nov 2, 2023
Bonjour Monsieur, Nous vous remercions pour le temps pris afin de nous faire part de votre avis. Sachez que nous y prenons bien attention afin d’améliorer nos services. Nous sommes vraiment désolé de l'expérience non concluante que vous avez eu. Pourriez vous me contacter afin d'en discuter. Cordialement

10/10 Excellent

bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from La Réception on Oct 16, 2023
Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Monsieur, nos salutations distinguées

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from La Réception on Sep 10, 2023
Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Monsieur, nos salutations distinguées.

10/10 Excellent

andre

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from La Réception on Sep 10, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

4/10 Poor

FABIEN

Stayed 1 night in Aug 2023
Response from La Réception on Oct 16, 2023
Bonjour Cher Client, Je vous remercie de prendre de votre temps afin de nous faire part de vos impressions. Cordialement

10/10 Excellent

Nathalie

Stayed 6 nights in Jul 2023
Response from lea on Jul 21, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Un restaurant dans lequel on ne sert pas de repas par manque de personnel...décevant pour les gens ayant fait de longs trajets. Une literie à ressort à revoir car pas très confortable.
Stayed 3 nights in Jun 2023
Response from La Réception on Jul 11, 2023
Bonjour Monsieur, Nous vous remercions pour le temps pris afin de nous faire part de votre avis. Sachez que nous y prenons bien attention afin d’améliorer nos services. Nous sommes vraiment désolé de l'expérience non concluante que vous avez eu. Notre hôtel s'assure habituellement du bonne accueil de nos visiteurs.

10/10 Excellent

denis

Stayed 3 nights in Jun 2023
Response from le réception on Jun 21, 2023
Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

Jean-Pierre

Stayed 2 nights in Jun 2023
Response from le réception on Jun 21, 2023
Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from le réception on May 30, 2023
Madame,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from le réception on May 21, 2023
Bonjour,Nous vous remercions de nous avoir accorder de votre temps a nous donné votre avis et nous sommes ravis que votre séjour a été agréable. Au plaisir de vous revoir dans notre établissement veuillez recevoir nos sincères salutations.Cordialement.

8/10 Good

Julien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel correct
Hôtel correct ✅
Stayed 1 night in Apr 2023
Response from le réception on May 2, 2023
Bonjour Cher Client,Je vous remercie de prendre de votre temps afin de nous attribuer une note.Nous espérons vous revoir très bientôt.Cordialement

10/10 Excellent

THIERRY

Stayed 1 night in Apr 2023
Response from le réception on May 2, 2023
Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

PHILIPPE

Stayed 1 night in Apr 2023
Response from le réception on Apr 25, 2023
Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Monsieur, nos salutations distinguées.

8/10 Good

ETHEVE

Stayed 1 night in Apr 2023
Response from le réception on Apr 13, 2023
Bonjour Cher Cliente,Je vous remercie de prendre de votre temps afin de nous attribuer une note.Nous espérons vous revoir très bientôt.Cordialement

8/10 Good

Melanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from le réception on Apr 1, 2023
Bonjour Chère Cliente,Je vous remercie de prendre de votre temps afin de nous attribuer une note.Nous espérons vous revoir très bientôt.Cordialement

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
correcte
correcte, juste le chauffage chauffe tout droit et ne chauffe pas au niveau du lit.
Stayed 1 night in Mar 2023
Response from la reception on Mar 9, 2023
Cher client,Nous vous remercions d'avoir pris de votre temps pour nous donner votre avis sur notre établissement. Sachez que le confort et la satisfaction client sont notre priorité au quotidien. Dans l'espoir de vous accueillir de nouveau lors de votre prochaine venue dans la région je vous prie de recevoir mes sincères salutations.Cordialement.

10/10 Excellent

Joe

Stayed 2 nights in Feb 2023
Response from la reception on Mar 9, 2023
Bonjour Monsieur,Nous sommes heureux de constater que vous avez apprécié votre séjour dans notre établissement, et l'ensemble de l'équipe sera ravie de vous accueillir à nouveau pour un prochain séjour.Bien cordialement

8/10 Good

Jeremy

Stayed 1 night in Nov 2022
Response from LA RECEPTION on Dec 25, 2022
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pratique pas loin centre ville pas loin autoroute.
Stayed 1 night in Dec 2022
Response from LA RECEPTION on Dec 19, 2022
Cher client,Nous vous remercions d'avoir pris de votre temps pour nous donner votre avis sur notre établissement. Sachez que le confort et la satisfaction client sont notre priorité au quotidien. Dans l'espoir de vous accueillir de nouveau lors de votre prochaine venue dans la région je vous prie de recevoir mes sincères salutations.Cordialement.