Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
100% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2015
Clean and quiet. Not a single issue with the room. Check in and out were handled professionally and with speed. I was quite impressed to see a single-serve coffee maker with name brand coffee!
Comment from Hotel Management
Mar 23, 2015 by Sheila B, Hotel Management
Thank you! Yes, we do have new Keurig coffee machines, placed in every room last month. So glad that you were able to enjoy them! Sincerely, Sheila Bateman - General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mississauga, Ontario

Well prepared for guests using a power wheelchair

Posted Mar 2, 2015
Pros: Please see above.
Cons: One small item - we suggest you add another wall hook for towels within closer reach of the bathtub.
Location: We were visiting family so we did not sightsee on this trip.
We were pleased to find the Travelodge room and its bathroom well planned and equipped for use by guests in a power wheelchair. The staff was welcoming and helpful, making sure we were able to get in from the parking lot. There were many choices for the complimentary continental breakfast which was offered in an attractive setting. As this was our first road trip in some time, our positive experience encourages us to try some more.
Comment from Hotel Management
Mar 12, 2015 by Sheila Bateman, Hotel Management
Thank you for taking the time to comment following your stay with us. We do appreciate your views & are very glad that you enjoyed your visit to Chatham. We hope that we have the opportunity to welcome you again. Sincerely, Sheila Bateman - General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Southern Ontario rural community

Modern, Clean and Quiet - great value!

Posted Jan 19, 2015
Pros: Clean, modern, quiet, great value for the money.We've stayed at slightly cheaper hotels in the area but this one is far better value.
Cons: Our bed despite being relatively new, happened to roll toward the centre. It should be replaced.
Location: Chatham is a busy regional centre. We happened to be there on business.
Easy check-in. Helpful staff. Clean, well-furnished, spacious room. We were not disturbed by noise from the road or neighbours. Free continental breakfast served in a bright, welcoming atmosphere. The selection was the usual but everything was fresh, properly cooled and the facility was very clean.
Comment from Hotel Management
Mar 12, 2015 by Sheila B, Hotel Management
Thank you for sharing of your experience with us. We are so glad to receive your 5 Star rating!! We hope that we have the opportunity to welcome you back! Sincerely, Sheila Bateman General Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom London, On

Just slept and lef

Posted Jan 3, 2015
Cons: Better sound proofing
Location: It was Chatham, look at crows.
the hallways are noisy. Always hearing talking and doors slamming all night.
Comment from Hotel Management
Jan 19, 2015 by Sheila B, Hotel Management
Thank you for letting us know about your experience while staying with us. We do welcome calls to the Front Desk as we can immediately rectify this for you. Please don't hesitate! Sincerely, Sheila Bateman - General Manager
1 out of 5
Recommended
for Families
by A verified traveler

Disappointing

Posted Dec 16, 2014 on Hotels.com
dirty rooms...
Comment from Hotel Management
Feb 28, 2015 by Sheila B, Hotel Management
We thank you for taking a moment to share of your experience. And we kindly suggest that you do mention your disappointment during your stay, when we can truly assist with any problems that you might experience. The quality of our accommodations is of utmost importance in our business and it is rare for us to receive complaints in this regard. We appreciate your business & do hope that you will chose to stay with us again. Sincerely, Sheila Bateman - General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Pretty good

Posted Dec 13, 2014
Not the greatest looking or modern hotel but friendly staff and clean, comfortable and large rooms. A decent hotel if you have to stay in Chatham.
Comment from Hotel Management
Dec 23, 2014 by Sheila B, Hotel Management
Thank you! We do work very hard to provide clean, comfortable & quiet accommodations. So glad that you enjoyed your stay. Thank you. We hope to welcome you on your next visit to Chatham-Kent. Sincerely, Sheila Bateman - Travelodge Chatham
2 out of 5
Recommended
for Families
by A verified traveler

Sadly disappointed this time

Posted Nov 27, 2014 on Hotels.com
Had the last room which was a handicap room - the shower was a handheld which was extremely annoying to use.
Comment from Hotel Management
Feb 14, 2015 by Sheila B, Hotel Management
Thank you for your comments. The showerhead is there for our guests with accessible needs. But this provides an opportunity to see if there's another option for the shower mechanism. We do appreciate your business & hope that you'll choose to stay with us again. Sincerely, Sheila Bateman - General Manager
5 out of 5
Recommended
for Families
by John Clarkfrom Toronto

Highly recommended comfortable lodging

Posted Nov 24, 2014 on Hotels.com
An extremely good value. Located in a small town, this hotel was very comfortable, plus a microwave and refrigerator. Looked almost new. Very quiet and more than adequate breakfast included in a very large open room with natural light and a fireplace. The staff were very warm. Two comfortable double beds. Highly recommended. Heater/AC very quiet. Good sleep.
Comment from Hotel Management
Feb 14, 2015 by Sheila B, Hotel Management
Thank you so much for your kind words & your wonderful review. We work very hard here for our guests' experience. It is very gratifying to receive such a review. We look forward to welcoming you again. Sincerely, Sheila Bateman - General Manager
5 out of 5
Recommended
for Business Travelers
by deborahfrom pickering

great stay

Posted Nov 4, 2014 on Hotels.com
we stay here every year on this weekend for business and it is like going home. great staff, enjoy the breakfast and clean comfy room
Comment from Hotel Management
Feb 14, 2015 by Sheila B, Hotel Management
Thank you! So glad to welcome you back. We hope that you've seen some of our changes & improvements. We look forward to seeing you next year! Sincerely, Sheila Bateman - General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brockville, Ontario

Nice large room for a good price

Posted Nov 2, 2014
Nice clean, good sized room. Comfortable bed and pillows. Excellent price.
Comment from Hotel Management
Dec 10, 2014 by Sheila B, Hotel Management
Thank you! Some of our rooms are now fitted with two Queen-size beds, still just as comfortable. Please do ask if you need one of those. Thank you for your business - we appreciate your choice to stay with us. Sincerely Sheila Bateman - General Manager