Ratings based on 14 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
for Personal Eventby A verified traveler
Posted Jun 25, 2014 on Hotels.com
for Personal Eventby Jenny from Essex
Clean and comfortable stayPosted Sep 20, 2013 on Hotels.com
Reception staff were helpful and friendly despite our arrival at 1am. Close to Paris for sightseeing.
for Personal Eventby sue and abi
no taxis to hotelPosted Sep 30, 2012 on Hotels.com
Very happy with hotel but direction map misleading. Quite a walk to station /shopping area and not taxi's available at night from station
for Couplesby eric
Posted Sep 21, 2012 on Hotels.com
for Business Travelersby A verified traveler
Posted Apr 20, 2012 on Hotels.com
Recommendedby A verified traveler
Posted Oct 22, 2011 on Hotels.com
Recommendedby A verified traveler from Wooroloo, Australia
Cerise Chatou in ParisPosted Oct 14, 2011 on Hotels.com
The hotel was excellent. The rooms were very clean with friendly staff. the location was a little bit out of the way but nice walking through the streets in a safe neighbourhood. We would definately stay here again.
for Familiesby A verified traveler from Duvall, WA
Nice hotel but some challenges.Posted Aug 11, 2011
Overall the Cerise staff and hotel are good and I would recommend staying there with a couple caveats. First, the hotel advertises daily cleaning but when I got there I had to pull out the bill to show them this was in fact what I paid for - and even then the cleaning staff "forgot" to clean my room a couple times. The timing for room cleaning was also a challenge despite my asking for the room to be cleaned at noon or later the femme de menage (maid) would knock on my door almost daily around 10:30 and ask to clean the room??!! The kitchenette was well stocked with utensils but note that they do not wash your dishes OR provide dish soap, towel etc. so the dishes can be washed. They want to charge 5 euro for dish soap too, but were nice to give my one welcome kit until I could go the Super U in Chatou where you can buy enough soap to last a month for .50 cents. The hotel is about 1.6km or 1 mile from the RER in Chatou and is a nice walk, but with suitcases or in the rain there is a bus that serves the Emile Pathé stop around the corner. Chatou RER is served by #4 and Houilles RER by #3. Both are RER A stations but recommend Chatou. If you miss either of these buses the #2 bus stops a block further away at Republique Pathé and is faster but just a bit farther walk. I would advise to pick up whatever supplies or food you want in Chatou before arriving as there are no stores anywhere close to this location. Overall, nice, helpful staff and would stay again.
Recommendedby A verified traveler from California
hard to find and next to a cemetaryPosted Jul 18, 2011 on Hotels.com
It took us over an hour to locate this place and by time we found it was so dark and we were so tired. we went up to our room and opened our windows to discover our room was right next to a cemetary. to say the least my kids were so freaked out and not happy. My husband was so stressed he made himself sink and we had to ask the front desk where a hospital was at or to call emergency. The guy working at the front desk said he did not know where a hospital was nor how to get help. Great thank God my husband was not dying. The place was clean and affordable, but just too far out of the way from everything. Also the doors in our room were a crazy maze. four doors right next to each other and if you opened them all at once, you would get trapped in the bathroom, toliet hall or bedroom. Someone did not do a great job of designing these rooms. We paid for three nights, but left a night early to change hotels to something better.
Recommendedby A verified traveler from Birmingham
Cerise ChatouPosted May 4, 2011 on Hotels.com
Very nice hotel, free WiFi which is better than most bigger chains. Nice view of a clean neighbourhood. Friendly receptionist who greeted us at gone 2am and informed us of the free parking available due to the time of our stay/vacation of surrounding businesses.