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Rating 10 - Excellent. 189 out of 679 reviews" "
10 - Excellent
189
Rating 8 - Good. 243 out of 679 reviews" "
8 - Good
243
Rating 6 - Okay. 125 out of 679 reviews" "
6 - Okay
125
Rating 4 - Poor. 72 out of 679 reviews" "
4 - Poor
72
Rating 2 - Terrible. 50 out of 679 reviews" "
2 - Terrible
50
7.6/10
Cleanliness
8.0/10
Staff & service
6.8/10
Amenities
7.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
Jennifer
Traveled with family and small children, Traveled with family
Rooms need obvious updates, also no mattress protectors or pillow protectors on bed. This is concerning. Hardly any channels on tv. I wanted to upgrade to a bigger room but it was too inconvenient for the lady at the desk so we just dealt with what we had.
Jennifer
Stayed 1 night in Mar 2024
8/10 Good
Adam
Traveled with family
Mar 23, 2024
Disliked: Amenities
Room had some type of stain all over the walls that’s gross. Breakfast not ready. Parking was terrible. Room was dated from the 60s
The “suite” seems to be a regular room with a pull out couch separated by a 4 foot partition. The whole property has an odd odour about, can’t really pin it down but it can be described as musty. Friendly enough lady at front desk but when I asked to get some sheets for the pull out couch I was told I’d need to go in the back with her to get them because she can’t reach. The ice bucket was upside down, when lifted up it was caked in dried vomit from the night before, when told to the front desk staff she said she again couldn’t reach it. By the next morning it had been delivered outside our door, but at that time it was time to leave. Might be time to buy a ladder for the staff. Our bedsheet had blood stain on it but at this point I didn’t feel like dealing with it. The next morning the lady in charge of the breakfast was extremely exasperated and seemed angry at anyone. I saw her say to another hotel goer that the curdled milk creamers weren’t her fault but the suppliers’, and to just grab another one.
Kyle
Stayed 1 night in Mar 2024
6/10 Okay
Mike
Business traveler
Feb 22, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was helpful. But it took over ten minutes to get the door to the room open. Room was average. Noisy. Walls very thin. Parking was tight. And there was no wake up call as promised. I wouldn't stay there again.
It is the best hotel and made plans to come back in February me and my fiancée Jesica love this hotel
Megan
Stayed 3 nights in Jan 2024
6/10 Okay
michelle
Traveled with partner
Dec 28, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Area felt very safe, also very close to the highway as we were just passing thru. The location is well used and there was mold in the shower so we just didn't take a shower. Mind you it is mold in the grout sealer so maybe just some fresh white mold resistance chalk would fix that. The breakfast was enough options to get us moving in the morning with out adding an additional stop. The staff we saw were very friendly and polite for sure!!!
There were dozens of long blacks hairs on the bathroom floor in plain sight, spots on one of the pillow cases, no soap in bathroom. It seemed like the room may have been used after it was cleaned, because cleaning person would not have missed these things. Ooooooo!
We had stained pillow cases and a critter in our room. The gentleman working the deak was very friendly and got use a upgrade and moved very quickly.
We had a Friday check in and this place knew how to do it! They had paperwork & room keys prepared and ready to be signed. Quickest amd easiest check in i have ever had!
Jacklyn
Stayed 2 nights in Nov 2023
4/10 Poor
Nancy
Oct 31, 2023
Disliked: Staff & service
Bad breakfsast
Everything was alright, till breakfast. Breakfast was late, juice machine was put of order, waffle maker did not work, and staff maker said it had not for a week, butdid not shut it off and put on an out of service note. I had yogurt which was fine my husband had the eggs, bacon and sausage patty. He ended up with an upset stomach.
Nancy
Stayed 1 night in Oct 2023
2/10 Terrible
kelly
Traveled with family
Oct 28, 2023
The room smells like mold and I’m not ever staying at a comfort hotel again
While waiting to check-in (at 9pm) a couple came to the front desk to say their room hadn't been cleaned before they checked in and asked for another room. Our room was okay. The parking lot is poorly lit at night. Breakfast was okay but we've had much better experiences at other Choice hotels. Some maintenance repairs and updates would make this property a much nicer place to stay.
Hotel itself wasn’t that bad. Expedia screwed the pooch and never sent over my reservation. But the hotel manager was very pleasant and took care of getting the refund on my behalf. The receptionist was also incredible. So sweet and very helpful throughout the entire stay!
Some staff were friendly, most were not. The doors were not locked at night. Many repairs needed. Some mornings food was gone before 9:30/ didn’t replace it.