Ratings based on 41 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
93% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from tennessee

Nice

Posted Aug 25, 2014
The only trouble we had was that the hair dryer didn't work in our room. First day the staff didn't find a hairdryer and seemed to forget about it. The next morning when I went to the lobby the young man at the desk found one within 5 minutes. Not sure why the staff the day before couldn't have done that!
2 out of 5
by A verified traveler

NEVER Will Stay Here Again

Posted Jul 18, 2014
Pros: The courtesy of the front desk clerk named Perry
This hotel is DEFINITELY in need of TLC--management, ownership, and corporate attention. Inside, NOTHING about it is physically appealing. Not only does the lobby need an update, but the room I stayed in had weathered furniture, a cracked sink, cold water that was never truly cold...and worst of all...the DUST on everything from lamps to the floor was HORRIBLE. During a search for an earring I'd dropped, I found the room's cleanliness to be deplorable...It seems that VACUUMING hasn't been a standard part of housekeeping at this hotel for a VERY LONG TIME--at the foot of the bed I found a stranger's hair curler, behind the bedside table there was a stranger's drink lid and straw, and next to the bed was a STRANGER'S CLUNKY (four-inch-wide) earring. Also, the freezer portion of the refrigerator had splotches of melted ice cream in it. Even after the front desk clerk had housekeeping dust and vacuum while my family and I were out, the room still had very visible patches of dust on the carpet in places that could and SHOULD have been cleaned with an attachment. If all of the rooms are as neglected as the one I stayed in, though the bed and pillows were comfortable, there's NO WAY the name should have the word "COMFORT" in it.
4 out of 5
Recommended
for Families
by A verified traveler from memphis,tn

ok

Posted Jul 6, 2014
Pros: good breakfast ,clean pool
Location: nice
room nice but had a grop of about 9 across hall from us sneaking in and out side door
3 out of 5
by A verified traveler

Posted Jun 19, 2014
placed order for room with sofa bed, but got room with whirlpool tub. The jets in the tub were dirty and a pool of water was in the bottom of the tub. The bed's mattress was uncomfortable and i was up a lot of the night trying to get comfortable. The person at check in was polite and helpful but of the other 4-5 people i passed, none acknowledged my presence or asked to assist. Disappointing stay.
5 out of 5
Recommended
for Personal Event
by Gail from Dallas

Posted Jun 2, 2014 on Hotels.com
Friendly start of stay that continued thru the week. Morning breakfast was varied for any foodie's wishes... overall very good experience.
3 out of 5
Recommended
for Overnight Stay Before Destination
by Amber from Tennessee

Good location; needs a good cleaning and update

Posted May 28, 2014 on Hotels.com
Hotel was in a good location, very quick drive to several restaurants and a nice mall and shopping center. However, the hotel itself needs to be updated. There were several things I noticed that were cracked and just appeared to be old. The elevator and hallways were very hot, as if they didn't have the air conditioners on. Hallways needed to be vaccuumed. Room was okay, bed was comfortable, but it wasn't as clean as I felt it should've been upon arrival. Dust on the desk, carpet was sort of dirty, mirrors looked like they hadnt been washed in a good while. Also no wall temperature unit to control the air, you had to do it on the air conditioner itself and it still wasn't by temperature. Free breakfast was okay, but would've much rather paid for something better. Wi-fi worked, but after a while had to reconnect. Most likely will not stay here again unless they do some major updates.
4 out of 5
Recommended
by A verified traveler

Good Experience

Posted May 25, 2014 on Hotels.com
Clean, modern, convient, friendly,excellent breakfast, and helpful.
2 out of 5
Recommended
for Overnight Stay Before Destination
by Schidecker from FL.

Posted May 17, 2014 on Hotels.com
will not stay there again
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 7, 2014 on Hotels.com
This would be a great place to stay if their WiFi wasn't so terrible. Tried to connect on 3 different devices and could not unless I was in the lobby. I've stayed in other Comfort Suites and it's the same thing. The 3com WiFi that they use is just not worth a flip.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 6, 2014 on Hotels.com
Very comfortable.