Ratings based on 390 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nashville, TN

Nice hotel, great staff

Posted Mar 24, 2015
Pros: The staff were fabulous and the room was great.
Cons: nothing
Location: Great location
We arrived late and the front desk girl was exceptional and went out of her way to make our young boys laugh. All they wanted to do was swim and she made sure they were comfortable and having fun. The room was great, clean and comfortable. The breakfast was good and the rest of the hotel staff were friendly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Quiet location

Posted Mar 21, 2015
Cons: Additional or larger signs
Location: Ruby Falls, Look Out Mountain
We stayed 3 nights March 14-17. Hotel can be a little hard to find but overall great stay. Front desk staff friendly and helpful, even printed off map quest directions. Greeted every time we went out and came back. Full, hot breakfast had a great assortment of everything. Pool was nice (no hot tub). Our room was on 3rd floor and very quiet. Bathroom was spacious and beds were very comfortable. Would stay here again without hesitation.
Comment from Hotel Management
Mar 26, 2015 by Ken, Hotel Management
Thank you for your stay and review of our hotel, The Country Inns & Suites Chattanooga North(Hixson, TN) I agree we are a little hard to find but being set back from the road makes our place a lot more quite. I do love the third floor myself since no one will be walking on the ceiling!. We hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Tuscaloosa county , Alabama

Fair.

Posted Mar 20, 2015
Pros: Towels were a generous size. Breakfast was more than sufficient.
Cons: Hotel staff needs to be more friendly. Cleaning crew needs to pay more attention to detail. Softer Beds. Light bedding cover. Larger pillows.
Location: Outskirt of chattanooga. NOT in Chattanooga it's actually Hixson City. Close enough to do all the major things in Downtown and On the Mountain.
Beds were hard. Pillows are the smaller ones that some of the hotels seem to be using now. A few pieces of leftover hair in the bathroom. Breakfast was good. Hotel staff not overly friendly. I was a member of the "Carlton Club" but no one asked about that. Hotel cost was more than I had paid at the Same Name brand Hotel in Asheville, North Carolina AND they charge for MORE than 2 guest per room ! A fact that I didn't know until after I had reserved the room. When I complained online, that more of less told me to Read the Fine print. The hotel is on the outskirts of Chattanooga and it's on a road that's NOT on the GPS , so you'll need to look up complete directions before you leave.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom S

Nice hotel

Posted Mar 13, 2015
Very clean room, great staff, and good location! Highly recommended
Comment from Hotel Management
Mar 26, 2015 by Ken, Hotel Management
Thank you for your great review of our hotel, The Country Inns & Suites Chattanooga North in Hixson, TN. We do hope you will choose us and other Country Inns in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean great value!

Posted Mar 13, 2015
Recently stayed here for a short visit to Chattanooga. I found the facility to be very clean staff extremely nice and a great value. Pool was a perfect temperature as well.
Comment from Hotel Management
Mar 26, 2015 by Ken, Hotel Management
We here at The Country Inns & Suites Chattanooga North in Hixson, TN enjoy providing you with a clean room, great staff and a pool that everyone can enjoy. We hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

A distance from downtown and the freeway

Posted Mar 12, 2015
It was hard to find on a short street but was nice and safe neighborhood. Breakfast left a lot to be desired but staff was very helpful.
Comment from Hotel Management
Mar 26, 2015 by Ken, Hotel Management
Thank you for staying with us. Our hotel is a bit tucked away down our road but helps keep the area around us quite.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nashville

Nice hotel, great location!

Posted Mar 10, 2015
We stayed for two nights with our three small children and loved everything about it. They were not full, so we were able to stay on the first floor and they upgraded us to King and queen beds from two queens. The breakfast was excellent and the heated pool was awesome. It was close to reastaurants and just ten minutes to downtown. The beds were clean and comfortable and the bathroom was a good size. The price was exceptional! We will definitely stay here again next time we come.
Comment from Hotel Management
Mar 26, 2015 by Ken, Hotel Management
Thank you for staying with us at The Country Inns & Suites Chattanooga North(Hixson, TN). We strive to put a smile on our guests face with surprise upgrades. We do enjoy our location that is fairly centrally located. We look forward to seeing you again!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom wisconsin

Posted Mar 1, 2015
Pros: Room was nice.
Cons: My room was next to the Laundry room. Someone was using the dryers past midnight...yes past midnight. I was woken up. Do not alow usage past 10pm!
Housekeeping wanted to come early, informed them not ready for them yet. Then they never returned, had to go to front desk for clean towels.
Comment from Hotel Management
Mar 7, 2015 by Chris, Hotel Management
Jeff, I am sorry to hear you were not completley satisfied with hoeskeeping service. We have started an overhaul of hoeskeeping procedures. I invite you back to see the changes. Ken Getz Guest Sevice Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and clean.

Posted Feb 16, 2015
Just like every other Country Inn Suite I've eve visited, this one was nice and clean. The staff was helpful and courteous. No real complaints. A nice place to spend a long weekend. Easy highway access to downtown and Hamilton shopping mall.
Comment from Hotel Management
Mar 6, 2015 by Chris, Hotel Management
We are thrilled to see that you enjoyed your stay at Country Inns and Suites. We strive to make sure all of our guest have a clean fresh space to relax while traveling.
1 out of 5
by A verified traveler

I would never stay here again. Filthy

Posted Feb 16, 2015
Pros: nothing
Cons: everything
The first non-smoking room we were in was anything but, then we were moved to another room which didn't smell as bad, but clearly had not been "cleaned" in a long time. The front desk person, while she tried to be helpful, was clearly untrained. Not every going back.
Comment from Hotel Management
Mar 6, 2015 by Chris, Hotel Management
I want to apologize for the issues you had while staying at our hotel. I will be meeting with all staff to insure that all of our guest have a wonderful visit while at our hotel in hopes that apon your next visit you could give Country inns and Suites another try.