Ratings based on 216 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Not a great experience

Posted Jul 19, 2015
Was very disappointed to get to the room only to find that it was handicap accessible bathroom. Water pressure was terrible. Not happy. Yes I should have read the room description more closely but last minute booking.
5 out of 5
Recommended
for Everyone
by A verified traveler from visitor

Nice hotel close to shopping and entertainment.

Posted Jul 7, 2015
Quiet, clean and restful. Had no problems finding our way to and from area attractions.
3 out of 5
by A verified traveler from Indianapolis, IN

Breakfast available, but....

Posted Jun 30, 2015
Pros: It was available.
Cons: The waitstaff in the morning.
Location: It was convenient to get to (i.e. close to the interstate).
The room was clean and nice. The breakfast area was set up nicely, but it was not well organized and run. No one told you to sit down and the waiter would be over, so people hovered around trying to be served. They ran out of items on their cold bar, and one lone person was working, so it never was refilled. Just go in with low expectations.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Felt like home

Posted Jun 30, 2015
Pros: the staff
Cons: Can not think of a thing!!!
Location: Alot of places to eat, I was there on business so had no time for site seeing.
After my flight out of Chattanooga was cancelled, I called the hotel and got another room. I was very nervous and had never been in a situation where I felt like "a fish out of water", the staff made me feel very comfortable and I relaxed so I could rest and catch my flight out the next day. They are all very wonderful... Amber Sharon Patrick Michael
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to shopping and interstate access

Posted Jun 29, 2015
Pros: Location,ample electrical outlets and mirrors
Cons: TV channel selection
Location: Close to Hamilton Mall, other shoppiing, and restaurants
Stay was booked through Expedia. Location was convenient.
5 out of 5
Recommended
for Everyone
by A verified traveler

Honeymoon

Posted Jun 22, 2015
It was wonderful we went there for our honeymoon we got a jazzuci room for a night it was very clean and nice everything was great even the service
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Great overnight getaway!

Posted Jun 14, 2015
Pros: Room was very clean and quiet.
Location: There is plenty to do in Chattanooga. Great eats and a very clean town.
Not one bad word to say! I would recommend this location to everyone.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice hotel

Posted Jun 8, 2015
Pros: I liked the willingness of the staff to please us, as customers.
Location: Lots of nicer restaurants were close-by.
The hotel seemed to be in good shape and the lobby was very nice. The room fridge was not working, but was quickly replaced by the front desk. The staff wanted to ensure our comfort!
4 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

A nice getaway

Posted May 27, 2015
Clean, friendly staff, and a good location. Local to many great restaurants and only few minutes to down town as well as rock city attractions
4 out of 5
Recommended
for Everyone
by A verified traveler

Clinical Hotel -

Posted May 26, 2015
Cons: More personal service.
The hotel is a very nice and newly renovated building, but the experience there is very cut and dry. One doesn't receive the Hilton Personal experience that they are used too. Again, it is the small things. No warm cookies upon arrival, no turn down service, ill prepared desk clerks, and a extortion level price for breakfast. $10 for what most hotels let you have for free. The hotel is nice, but for the price per night there should be more things included.