Ratings based on 96 Verified Reviews
They paid and stayed. We double-checked.
3.1 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
by A verified traveler from Indiana
Never Stay AgainPosted Jun 16, 2015
Cons: In need of remodeling. Teach staff enough English to communicate. Add parking space. Pest eradication.
Location: Lookout Mountain and associated sites.
Room had bugs (roaches and gnats). Bedding was mediocre. Inadequate parking. WiFi barely worked and was totally off for hours at a time. Complaints to front desk were met with rudeness and were argumentative. Housekeeping staff did not seem to speak or understand English. The air conditioning worked fine and there was plenty of hot water for showers.
for Everyoneby A verified traveler from Memphis
Good stayPosted Jun 13, 2015
The air was broken and the staff had the unit replaced. Yes! A brand new unit. It took only an hour from request to finish. It was a pleasant experience
by A verified traveler
Outdated damp hotelPosted Jun 13, 2015
The hotel is dirty, outdated, and everything in the room was damp. Especially the bed.
for Everyoneby A verified traveler from Talbott, TN
Owner was very pleasant and accommodating.Posted May 4, 2015
Pros: I usually stay at a higher class hotel but was unable to find one due to graduation weekend. I was pleasantly surprised at the great accommodations.
Location: Very convenient to Ruby Falls, Lookout Mountain, and downtown Chattanooga.
Hotel staff was extremely friendly and helpful. Room was clean and had a refrigerator and microwave. Free breakfast was a bargain. I would definitely stay here again.
by A verified traveler from Grand Rapids, MI
This hotel was awful.Posted Apr 13, 2015
Cons: tear it down, build a new one and keep it cleaner.
Location: there are some decent places to eat, but nothing to brag about.
This hotel was an awful experience. The only reason we didn't move was because it was 11:30 at night and we were tired from driving to find another hotel. The room smelled horrible, there were stains all over the furniture and the comforters had cigarette burns in them. We couldn't get out of there fast enough.
for Everyoneby A verified traveler from toledo ohio
nice hotel close to Ruby Falls,Rock cityPosted Apr 4, 2015
Pros: helpful staff clean and quite
Cons: more variety for continental breakfast
Location: close to lookout mountain Ruby falls Rock city chattanooga
hotel was very nice for the price. staff was very helpful would stay here again
for Business Travelersby susan from Henderson
March 20, 2015Posted Mar 29, 2015 on Hotels
Breakfast offered several items, which was nice. Apparently we all decided to eat at the same time, because there were not enough tables, so my business associate and I ate in our room. During the night, we were awakened multiple times by a car alarm that just would not stop! It is for this reason that I gave the neighborhood a low score. I would stay here again. It was a good value.
for Everyoneby A verified traveler
Posted Mar 22, 2015
Room was comfortable. Rates were reasonable. Everything was satisfactory. Had a great stay
by A verified traveler
No showerPosted Mar 18, 2015
The hotel room was obviously old and dated and worn out. To add to the shower didn't work. The normal up down shower to tub knob was broken and replace with a screw that didn't function.
for Couplesby Charles from Atlanta
Look out funPosted Mar 17, 2015 on Hotels
Wanted a smoke free room front desk was good In changing us great front lady. Enjoyed the stay