Ratings based on 232 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Smelly

Posted Oct 15, 2014
This had the worst smell ever! It was musty but also had an overpowering sewer smell. The toilet was child size. The breakfast was ok, but there was no attendent in there to clear away plates that someone just left on the table.It was convienient to several restaurants.
Comment from Hotel Management
Oct 17, 2014
Dear Customer Wish I had your name or room number so that I could investigate further. No record from our log books or Housekeeping. Regarding the commodes they are on the smaller side. The architect needs to sleep in the rooms they approve Sorry that you had a less than enjoyable stay. Appreciate if you would give us the opportunity to regain your confidence Sincerely Jim
4 out of 5
Recommended
for Families
by A verified traveler

Posted Sep 1, 2014
Pros: good breakfast, many choices.
I like the southern family like managing style. staffs are friendly.
Comment from Hotel Management
Sep 4, 2014
Dear Jenny Thank you for the many nice comments you had regarding our staff and property. You made my day. Y'all come back. Sincerely Jim Antesberger GM
3 out of 5
Recommended
for Everyone
by A verified traveler from Ala

Convenient location, close to interstate

Posted Aug 27, 2014
Room was suppose to have been a non smoking... Well it had a very strong odor for it to be called a non smoking room. The Sleep Inn's i have stayed at , are very well kept up & very clean too. This was the first that i have stayed in that wasnt very well maintained.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mississippi

Last Minute Stay

Posted Aug 11, 2014
Pros: Cleanliness of the room; fresh, clean, white bed linen free of stains and holes; fresh, clean comforter; and fresh, clean pillows.
Location: There were a number of restaurants and convenience stores within walking distance from the hotel. The restaurants were literally across the street.
It was a very late check-in after family reunion events. I was very pleased with the appearance and cleanliness of the room. The stairwell was a bit warm and stale smelling, but I was not concerned because I was not sleeping there. My room was cool and clean, it only had a shower, but it was fine. The bed was comfortable and linen was fresh, white, and clean. The comforter was clean as well, pillows were fresh and clean. No signs of pests during my stay in my room. I was pleased with my choice to stay here. I felt safe and was comfortable. I would recommend this hotel to my family and friends. I hope this helps someone in making a decision when searching for a family-friendly hotel that is clean, pest-free, safe, and comfortable. Thank you.
Comment from Hotel Management
Aug 14, 2014
Thank you for your many fine comments about our housekeeping dept.You made my day Hope to see you in the near future Jim Antrsberger GM
2 out of 5
Recommended
for Business Travelers
by veronica garcia from chattanooga tn

very stressful fime in order to check in!

Posted Jul 28, 2014 on Hotels.com
The check in to over an hr., we were scare we were gonna end up with no room, because the computer system didn't show our reservation and we were late for our event, my kids were part of the music team and were not able to perform, we will not use this service at least we are some way reward for not been able to make it, to the event we drove 3 hrs. and 1/2 and have to be waiting for the system to show our reservation and payment! Veronica G.
5 out of 5
Recommended
by Mike from Holly Pond, Al

Posted Jul 14, 2014 on Hotels.com
Will definitely check here first on next Chattanooga visit.
3 out of 5
Recommended
for Couples
by Dee from Nashville

Average clean room in great location

Posted Jul 13, 2014 on Hotels.com
Rooms had been updated, but the rest of the hotel wasn't renovated. They we're clean and the staff was friendly. Location was great with plenty of restaurants. Average place to stay.
2 out of 5
by A verified traveler from Tenn.

Not near what I expected for the price

Posted Jul 12, 2014
All while checking in an out was very efficient, the room was small no microwave in the room, an just small over all, room was clean but needed work.
Comment from Hotel Management
Jul 17, 2014
Dear B Sorry that we did not live up to your standards. There is not much we can do about the size of the room. They were standard for Sleep Inn at the time of construction. I am glad you found the room clean and we are constantly doing minor upgrades with the room. Thank you for your comments and I wish you well. Jim Antesberger GM
4 out of 5
Recommended
for Everyone
by A verified traveler from OR

Out of the rain.

Posted Jul 5, 2014
Pros: It was quiet.
Location: We went to the Chattanooga/Chickamauga National Park and learned about the importance of the Civil War battle there.
We were hammered by a real gully washer as we neared Chattanooga. What a welcome site was the Seep Inn.
Comment from Hotel Management
Jul 7, 2014
Thank you for your nice comments I'm glad we made a nice umbrella for you thanks for staying with us Jim Antesberger GM
2 out of 5
Recommended
for Couples
by L. Estes from Atlanta

It did the trick

Posted Jul 4, 2014 on Hotels.com
Small, functional room for overnight stay (we were only in the room to sleep). Wish the bathroom was larger plus it didn't have a vent system.