Ratings based on 54 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Feb 20, 2014 on Hotels.com
Comment from Hotel Management
Jun 11, 2014 by Veronica, Hotel Management
Allow me to apologize for failing to meet your standards. We strive to provide all of our guests with an outstanding stay. Thank you for your valued feedback. Please give us an other chance to provide you with an outstanding stay. Thank you, Veronica Hubler Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2014
Comment from Hotel Management
Jun 11, 2014 by Veronica, Hotel Management
Thank you for your valued feedback! We hope to see you again. Thank you, Veronica Hubler Front Desk Manager
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Jan 9, 2014 on Hotels.com
Comment from Hotel Management
Jul 14, 2014 by Veronica, Hotel Management
Thank you for taking the time to review our property. We hope to provide you with superior service in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2013
Comment from Hotel Management
Jun 11, 2014 by Veronica, Hotel Management
Thank you for your positive review!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Dec 6, 2013 on Hotels.com
Comment from Hotel Management
Jun 11, 2014 by Veronica, Hotel Management
Thank you for your valued feedback
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Dec 4, 2013 on Hotels.com
Always nice to find a decent pet-friendly hotel.
Comment from Hotel Management
Jun 11, 2014 by Veronica, Hotel Management
Thank you! We love our furry guest and are sure to keep a clean pet friendly property to accommodate all guest even the less furry kind. Thank you again, and we hope to have you again in the future! Thank you Veronica Hubler Front Desk Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Nov 14, 2013 on Hotels.com
very good for the price
Comment from Hotel Management
Jun 11, 2014 by Veronica, Hotel Management
Thank you very much for your valued feedback! It is always a pleasure to hear that our guests enjoyed their stay. Please come visit us on your next visit to the Chelsea area! Thank you, Veronica Hubler Front Desk Manager
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Nov 10, 2013
Pros: Convienient to places we had to be that week end.
Location: Good location for what we required. Excellent resturants for evening meals. However, no nearby sit down breakfast places for Sunday monring.
Very comfortable place to stay. Staf was courteous and helpful
Comment from Hotel Management
Jun 11, 2014 by Veronica, Hotel Management
Thank you very much. We pride ourselves in having a very courteous and hospitable staff. We all are very happy to hear you enjoyed your visit! Thank you, Veronica Hubler Front Desk Manager
4 out of 5
Recommended
for Families
by Jody from Fort Wayne

Posted Nov 6, 2013 on Hotels.com
I usually like to stay here, this time the room was dusty but otherwise alright. My biggest issue was that I was on the 3rd floor and smoke from the loud drunkards in the pool area was coming into my room. It got to be so bad I was fearful I would be charged a smoking fee.
Comment from Hotel Management
Jul 14, 2014 by Veronica, Hotel Management
Please allow me to apologize for the issues you had during your stay. I have shared your review with our team to ensure we handle these types of issues. We do hope that you stay with us again.
4 out of 5
Recommended
for Families
by Vianne from Marietta, GA

Quality hotel with all the amenities

Posted Sep 2, 2013 on Hotels.com
Had a good stay. The room was comfortable and clean. Had planned to use the pool and hot tub, however, I got sick, so did not use it. The hot breakfast was delicious and there was a good variety of items. I chose this hotel because it had all of the amenities and was about 30% less than the going rates in Jackson.
Comment from Hotel Management
Jul 14, 2014 by Veronica, Hotel Management
Thank you for taking the time to review our property. We hope to have you again soon. Have a wonderful day!