Ratings based on 389 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 31, 2015
I was in town for a business trip. This hotel is more than sufficient for that and I would consider for a vacation stay as well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Gutes Hotel im Herzen von New York

Posted Mar 18, 2015
Pros: Zentrale Lage Kostenloses Internet Gutes Frühstück
Cons: Alles gut so
Location: Hotel liegt im Zentrum und man ist schnell zu Fuß am Empire mit ein paar Blocks zu Fuß am Times Square. Restaurants in der Nähe.
Wer ein zentrales Hotel sucht, ist hier gut aufgehoben.Der Epfang ist sehr freundlich und alle zusätzlichen Wünsche zb mehr Handtücher, extra Deken sowie die kostenlose Gepäckaufbewahrung waren kein Thema.Die Zimmer sind wie in dieser Stadt üblich klein, aber bieten allese was man braucht. Kostenloses Internet im ganzen Hotel. Von der Dachterrasse aus blickt man aufs Empire State Building.U-BahnStation sehr nah.Frühstück ist gut.nur Plastikgeschirr. alles wird sofort aufgefüllt und in der Woche gibt es sogar frischen Obstsalat. 24 Stunden lang Kaffe, Tee und Wasser gratis.Wir haben fast alles zu Fuß errreichen können..
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 15, 2015
super zentrales, sauberes Hotel. Frühstück ist sehr gut. Zimmer etwas klein, aber für NYC Verhältnisse ok.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Silver Spring MD

Close to Penn Station, Subway and Etc.

Posted Mar 10, 2015
Pros: The staff at this place is awesome and went out of their way to give directions or advice on where to go and the best way to get there.
Location: In the flower district, a short hop from Central Park or the 9/11 Museum. There is a wonderful breakfast place called Johnny's Luncheon nearby.
Nice little place just down from Penn Station in walking distance to Penn and the subway. The room was clean and they had a complimentary breakfast each morning. The hotel staff really takes care of their guests.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 8, 2015
Chambre petite pour une famille de quatre avec ados mais bon dejeuner, bien situe, pres d'un metro et parking pas trop loin et pas cher a 35 dollars us par jour.... Une aubaine pour Manhattan
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bayern, Deutschland

sehr zentrales Hotel !!

Posted Mar 2, 2015
Pros: Lage, Service, Freundlichkeit aller Angestellten
Cons: kein Plastikgeschirr beim Frühstück, separate Heizung im Bad
Location: Chelsea (Flower District), 2 Metro Haltestellen in der Nähe, 15 min zu Fuß zu Herold Square, Madison Square Garden, Empire State Bulding
Hotel liegt sehr zentral zwischen 2 Metro Stationen (gelbe und Rote Linie - innerhalb ca. 3 Minuten erreichbar). Zimmer klein, aber ausreichend (bei 3 Personen in einem 2-Queensize-Bedroom wird es aber schon eng). Frühstück für amerikanische Verhältnisse sehr gut und inclusive. Kostenlos 24h Kaffee, Tee und Wasser. Hotelteam hervorragend und sehr kompetent. Wir konnten kostenlos unsere Koffer für 3 Tage im Hotel aufbewahren lassen (ging auch am Abreisetag, da wir erst um 22.00 flogen), während wir auf 3 Tage-Tour gingen. Danach haben wir ein Zimmer Up-grad erhalten (Suite im 19 Stock mit Blick auf Word Trade Center). Leider gibt es im Bad keine eigene Heizung. Somit war es am Morgen immer ein wenig kalt im Bad, wenn man im Zimmer zum Schlafen die Heizung reduziert hat.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chelsea, NY

Great hotel

Posted Mar 1, 2015
Pros: Everything as listed above.
Cons: It was a little difficult to keep the room temperature to our liking. The air kept coming on. We had to keep it a little warmer than we liked.
Location: The location was great. 14 very short blocks to Times Square. Starbucks around the corner. Hotel is a block away from our daughter's school.
This hotel was perfect for our needs. We arrived very early in the morning and were able to check in even though it was well before 3:00. The location was perfect. We could walk everywhere. The breakfast was very good and convenient. The staff was very friendly. The bed was very comfortable. We had a king size bed and the chair opened up to a bed. Great water pressure in the shower.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom florida

Lighting aweful in the room. Very cold room.

Posted Feb 19, 2015
Bed too soft. Lighting aweful. Bathroom needs counter space and more towel hooks.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Manhattan, NYC

Great Hotel location, but clueless staff

Posted Feb 16, 2015
Pros: Location, breakfast (even when Saturday morning chef didnt show up so we didnt have a full menu)
Cons: Staff training (front desk)
Location: Great location, near almost everything in Manhattan
The front desk double charged my credit card and would understand what "splitting the amount in two card would be"
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Perfetto per NYC

Posted Feb 1, 2015
Hotel in posizione tattica, sulla 28th nel centro di Manhattan... Hotel ben tenuto, reception essenziale e dinamica!!! Le stanze sono pulite, i letti comodissimi e il bagno bello. La doccia/vasca mini è' molto comoda!!!unica cosa non c'è molto spazio per l armadio... Colazione bellissima la location, molto moderna/famigliare, un po di tutto, salato, dolce, frutta, buona scelta di muffin, pancake, dolcetti... Palestra piccolina ma piuttosto completa... Bella la vista dell empire state building che si trova a un paio di isolati dall hotel... Sicuramente le note più positive dell hotel sono la posizione, la praticità e soprattutto ... IL PERSONALE!!!! Un grazie a tutti i lavoratori , dalle donne delle pulizie ai security, dai camerieri a SOPRATTUTTO le ragazze della reception... Keshia, Brittany e Kawanda SONO STATE GRANDIOSE, professionali, sempre disponibili e simpaticissime!!!! Veramente un piacere e un augurio:"CONTINUATE COSÌ "!!!!!