Ratings based on 39 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Chengdu HotelPosted Feb 14, 2015
Cons: Die Mitarbeiter haben mit dem Englissh etwas Probleme
Location: Panda Aufzuchtstation
Das Hotel ist gut aber sehr ausserhalb das eine Taxifahrt das doppelte vom Preis beträgt, da die Fahrer eine Leerfahrt zurück haben, das sollte man immer bedenken. Für den Besuch nur von der Panda Aufzuchtstation ist es super gelegen. Zur Stadt aber 30-40min und zum Flughafen 1 Stunde bei dem Verkehr in der Stadt!!!
for Getaway With Friendsby A verified traveler
Not really a pleasant tripPosted Jan 10, 2015 on Hotels.com
I booked the room with internet and breakfast and everything was already paid for. However when I checked in, they said the room was not paid for, I had to call the front desk the day after to check on my rate again. And when I went for breakfast the lady came to my table twice and said breakfast was not included twice and was a little rude about it. Finally the wifi did not work on my computer, got the IT guy to my room to fix and see the settings on my computer. He meddled on my computer for 20min or so but still did not manage to fix it and sort of wasted my time a little while I was in a hurry to do my work. Location was far, and all taxi needed to charge extra to go to and fro the hotel. Luckily I had the taxi app and was able to call for the taxi on my own without having the aka the concierge to get one, otherwise they would have charged like 50% more for the taxi. Room was nice and clean though.
for Couplesby Michaelfrom Chicago
Excellent HotelPosted Nov 24, 2014 on Hotels.com
It was fantastic! The hotel was great and the staff was amazing. Very friendly and helpful! It was very close to the Panda reserve and the free shuttle downtown and to the reserve was incredibly convenient.
for Business Travelersby A verified traveler
寧靜休假首選Posted Nov 18, 2014 on Hotels.com
for Couplesby Yi
Posted Nov 18, 2014 on Hotels.com
for Familiesby barbarafrom Ponte Vedra Beach, FL
Isolated location. Difficult to communicate in EngPosted Nov 14, 2014 on Hotels.com
We chose this hotel due to proximity to Panda Breeding Center which was the focus of our visit to Chengdu. Staff didn't seem to have any exceptional knowledge of visit. There was nothing else around so all dining in hotel. Communication In English was difficult. I would stay in central Chengdu if I returned.
for Personal Eventby Pennyfrom Canada
Beautiful hotel in the heart of green space. AbsolPosted Nov 7, 2014 on Hotels.com
Fantastic hotel and affordable too. Shuttle bus to pandas only takes minutes. Great food with lots of fresh fruit and salads. High standards. Room had bathtub and shower and superbly clean. Pool terrific as is fitness center and extensive walking paths around the park-like grounds. I walked down the driveway to a nice new village for a hair style, manicue, pedicure and a few groceries all without speaking mandarin.
for Everyoneby A verified travelerfrom South Africa
Excellent Hotel, closely located to the Panda'sPosted Nov 5, 2014
Pros: Facilities were really good Very helpful conceirge Close to Panda Research centre
Location: Close to Panda Research centre but far away from the night life
Hotel facilities were first class. Rooms were large, clean, modern interiors and great facilities
for Everyoneby A verified travelerfrom Salt Lake City, UT
Exceeded expectations!Posted Oct 31, 2014
Pros: Almost everything
Cons: Being able to adjust the room temperature. Maybe we just couldn't figure it out and didn't bother to ask the staff about it.
Location: Very convenient to the Panda Research Center. The free shuttle from the hotel to the Panda research Center and downtown was a nice surprise.
Our stay at this hotel was wonderful. The staff made sure our stay was enjoyable. They always had someone on staff that could speak English for us. The concierge was especially helpful in helping us make a trip out to Leshan to see the Big Buddha possible. Our hotel room was great with a great view. It would have been nice to be able to make the room a little cooler, but it wasn't that bad. The breakfast is fantastic! And the pool area very clean. We hated to leave. We are definitely recommending it to anyone we know that is going to Chengdu.
for Everyoneby A verified traveler
Posted Oct 14, 2014
very close to the Panda Reserve. Shuttle bus to the pandas and downtown provided at no cost. Very convenient