Ratings based on 9 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.2 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby 21Taras from NC
Posted Nov 16, 2013
Pros: Expansive grounds, luxury feel, competant staff. Their english was passable, but they cater to mostly Chinese. A first rate experience.
Location: A shuttle bus goes into the central city several times daily (45 min) and you can make reservations for a pick up/drop off.
for Everyoneby A verified traveler
Amazing HotelPosted Nov 11, 2013
This was an amazing hotel if you are wanting to go to the Panda Base. It has a free shuttle to and from. It is a little far away from Chengdu itself but worth it for the service and the amazing rooms.
for Familiesby Latchem from London
Luxury hotelPosted Jun 12, 2013 on Hotels.com
This hotel is really good. The staff could not do enough for you. The room was exceptional, the beds super soft -the best we have experienced in china. The buffet food was varied, plentiful and good value @ 150y per head. The bathroom was delightful with dressing room incorporated. The decor throughout the hotel was splendid everywhere you looked -a work of art! Perfect in every way.
for Business Travelersby Sandy from Sydney
Close to Pandas! Worth it!Posted Jun 10, 2013
Pros: Close proximity to the Panda breeding base
Cons: Location not close to CBD
Location: Location wasn't close to much choice of shops, but away from the CBD and close to the Panda Breeding Base!
Upon entering the lobby, I was greeted with a sweet smell signifying luxury. This two-year-young hotel did not disappoint. The main reason I was there was because of it's proximity to the Panda Breeding Base (XiongmaoJiDi) in Chengdu. The hotel offers am 8:30am free shuttle to take you to the breeding base, and then they offer a free coach ride into the Chengdu CBD once you're done with the pandas. Service was excellent. I wanted to swim, however you required a swimming cap. Which I was not bothered to purchase nor was in my possession. They have an indoor and outside pool. Outside pool is part of a 'beach' setting, however I didn't have time to check that out. Breakfast at 200RMB (plus?) per person was a bit steep, and as I was only there for a short period of time, I didn't purchase the bed & breakfast package. Getting there takes 30-45 minute journey. If you're coming from the airport, it was roughly 100RMB but they have to add a 50% surcharge as they are coming back on an 'empty return' sorta thing. This is stated on the cab window when you get INSIDE the cab though. Alternatively, you can catch the shuttle bus to the city CBD (maybe 10RMB) and then catch the free shuttle that Crowne Plaza offers to get to the hotel, but you may need to call them up so they can account for you. There are lots of shops around the CBD but around the hotel there isn't much... but hey I was only there to see the pandas!
Recommendedby Esther from Washington, DC
Posted Apr 21, 2013 on Hotels.com
Sadly only one night at this hotel.....but left with a lifetime of memories. After a long day of traveling ending the day in a clean and comfortable room is the best thing in the world. Hotel exceeded all expectations. New, modern, fresh, and clean. Lobby and lounge areas were very inviting. I would definitely stay here again. It's minutes from the Panda Research Base, which was a plus since that was the deciding factor in selecting this hotel.
for Familiesby Coman from Sydney
Panda Heaven!Posted Apr 13, 2013 on Hotels.com
Great quality hotel and so close to the beautiful pandas :) From being greeted by the panda teddy bears in the revolving door on entry to the sparking clean foyer and hotel rooms, we really enjoyed our stay. Staff all have good English and rooms are a great size with all the facilities you could wish for. Cosily comfortable beds with clean, crisp linen. Wide choice at breakfast from western to traditional Chinese food and a great restaurant to eat in later in the day. Also yummy cocktails in the bar on the same level as the foyer! The hotel is located on the outskirts of the city (in a peaceful oasis) a few minutes drive from the Chengdu Research Base Of Giant Panda Breeding. The hotel offers a free shuttle bus which is ideal, we caught the 8.30am shuttle and we were watching the pandas eat their bamboo breakfast and play clumsily 5 minutes later :) This hotel is certainly the best place to stay to visit the world's cutest animals, the Giant Panda :)
Incompetent corrupt staffPosted Dec 9, 2012 on Hotels.com
The concierge had no clue how long it should take to get to the airport, and boomed me a taxi in a way that i almost missed my flight. Every time they booked me taxis, it costed more than when i booked them myself. Very unprofessional staff, and location is terrible, even proximity to panda park just can't make up for how horrible it is around
Recommendedby A verified traveler
Posted Oct 2, 2012 on Hotels.com
The staffs are extremely friendly and helpful. The room is very spaceous and clean. I would love staying there again when I next visit Chengdu.
Recommendedby A verified traveler from Boston, MA
JessPosted Nov 25, 2011
Location: Go to pandas!
Lots of glitches Nickel and diming on charges. Charging to use business center for example is outrageous and unacceptable.