Ratings based on 18 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
72% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by Harriot from UK

Room Slightly Dated

Posted May 24, 2014
Pros: Great location and helpful staff. Breakfast very good. The Grill Room was very good but expensive
Cons: Rooms need updating.
Location: Good central location.
Our room was quite small, felt dated and there was a lingering musty smell. We had previously stayed in the Crowne Plaza in Xi'an: it was like chalk and cheese (the hotel in Xi'an is only a couple of years old, I think).
1 out of 5
by JD from Belarus


Posted Apr 15, 2014
REALLY dirty rooms and the front service was more or less like a joke, our room was next to the lift so it was super noisy too. I have no idea how they run this ageing and tiring place.
2 out of 5
by Alex from Kunming, China

Be Careful

Posted Mar 27, 2014
Location: Location is the only good thing about this place. It's right near the German consulate.
Careful if you stay here. I booked a room for my wife with wifi included. When she checked into the room, she was given a line about how only newly renovated rooms have wifi, and she could 'upgrade' for a fee.
4 out of 5
for Everyone
by ella from akl

Worth the money

Posted Jan 3, 2014
I enjoyed staying in the hotel a bit old tho. Close to city centre easy to get a cab. Worth the money paid. Would've been better with hair dryer.
5 out of 5
by Gan from Melbourne

Fantastic Service

Posted Oct 2, 2013 on Hotels.com
We stayed for 4 nights. When we arrived at the hotel at about 12.30 p.m. we were told to go for lunch and be back in 1/2 an hour. When we returned, the reception desk upgraded our room from standard to junior suite. Though the hotel room is not new we found it comfortable and meeting all our needs. The hotel front desk was also very helpful advising us where to visit or even where to go for food. The hotel is in a great location near to most attractions of the city. Breakfast at the hotel is average.
5 out of 5
for Personal Event


Posted Sep 14, 2013 on Hotels.com
Hotel si excellent and service and food is great. Covenient location.a lot of things to see in Chengdu.
5 out of 5
by Andrew from Irvine, CA

Posted Sep 13, 2013 on Hotels.com
Location is good at the middle of city center. Food is great staffs are kindEverything is great
3 out of 5
by A verified traveler


Posted Jun 4, 2013 on Hotels.com
Very average hotel. The property is a little bit older, but it is kept in reasonable condition. Not as nice as some of the other hotels in Chengdu.
1 out of 5
by A verified traveler

Overcharging breakfast

Posted Apr 1, 2013
We booked 3 persons for 1 room with full breakfast. I cofirmed that condition at check in. At the first breakfast,they are going to charge 2 persons. I spent 20 minutets to let them know their mistake. At the evening, I wanted to make clear at the receptin.They suddenly said that 2 persons are free and third person is charged. Then I talked with their manager. They are given my information from Asian Pacific Travel? but they did not know {expedia} the manaeger still try to charge our breakfast even I shoed him the expedia scrren. I lost another 1 hour for just talking wiyh this unwise manager.
2 out of 5
for Couples
by Zoe

Good Location but Hotel is Old

Posted Jan 29, 2013 on Hotels.com
Smoking rooms smell very bad, so fortunately the staff moved us to a non-smoking suite which made the stay much nicer. Location is great, short walk to pedestrian shopping area but hotel is old