Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
3.0 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Business Travelersby Matt Kingly
Posted Apr 30, 2014 on Hotels.com
Recommendedby Jon from China
Worthy But Bad ExperiencePosted Feb 26, 2014 on Hotels.com
The room was nice and clean. The location is in the very downtown. It's super convenient to go shopping or eating. However, I got a very bad experience with talking with the reception while checking. The reception didn't offer a proper explanation of why the breakfast not included while the booking confirmation showing it was included. The girl at the reception (I didn't remember the name) was really with a bad attitude when I made the question. I don't think I will book it again if I'm going to Chengdu for the next time.
for Couplesby Vijay Iyer from New York, USA
Gem of a hotel in ChengduPosted Jan 2, 2014 on Hotels.com
Based on online reviews we chose this hotel over overpriced American chains for a 2 day Chengdu visit. We are very happy we went with the Dorsett Grand. Very affordable rates, rooms are very modern, clean and very comfortable. The breakfast buffet is really good and extensive with a lot of options for everyone. The location also cannot be beat...close to the subway, buses, Tianfu Square and taxis available just outside the hotel door. The best part of the hotel though is the staff...we have traveled a lot worldwide and have rarely met such friendly and delightful people...whether at the front desk or the concierge or the restaurant staff. Will definitely stay here again in a heartbeat!