Ratings based on 37 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Lynchburg, VA
New, modern hotel in the heart of ChengduPosted Sep 21, 2014
Pros: Everything. So modern and new.
Cons: The lighting. There are so many built-in lights, and I couldn't get two of them to turn off. So when maintenance tried to fix it, he blew a fuse.
I had a very short time in Chengdu, due to getting delayed by the typhoon in Haikou. so I was so happy when I arrived in Chengdu and had booked such a lovely hotel. Very modern, and the view at night out of the hotel window was marvelous. Even though I hadn't paid for breakfast, they were so nice to include it for free when my trip was delayed. The restaurant in the hotel was wonderful as well. The rooms were huge, with a beautiful marble and glass bathroom, a large closet, two televisions, etc. It was unbelievable! Wonderful beds, and a variety of pillows. And the staff were so nice and accommodating. I wanted to use the business center, but it was closed, so they opened it just for me. Really wonderful service.
Recommendedby Randyfrom NJ, USA
Nice modern Hotel, poor restaurant servicePosted Aug 8, 2014 on Hotels.com
The hotel was very nice, with a very modern room suite. Bathroom was huge and had a great rain shower and separate big deep tub. There was also a pretty nice buffet breakfast included. The service at the restaurant the first morning was great- you barely finished the last scrap from your plate and they were taking it away, However service for dinner was about the worst I've ever seen. Three of us ordered together and they brought each of our meals out one at time- so far apart that each person was pretty much through with their meal as the next person's dish came out. Then we all had to wait and wait. Finally after every other customer had left, we gave up on getting desert and were able to get the check. It was an expensive meal with 15% service added on (and the service had been close to non-existent). I signed the bill charging it to my room. We were then going to bed, having to get rested for our early morning flight, when there was a knock at the door. There stood a waitress, telling me I couldn't charge the bill to my room, because the total was about 4RMB (yes, less than a dollar) higher than the deposit they had charged to my card when I arrived. OK, I had to get dressed while she waited in the hallway, to then escort me back to the restaurant to pay the bill there with my credit card. A really bad experience during an otherwise enjoyable stay.
Recommendedby A verified traveler
Posted Jul 16, 2014 on Hotels.com
for Business Travelersby nancywongfrom beijing
除了风景不好别的都好Posted Jun 23, 2014 on Hotels.com
for Business Travelersby nancywongfrom 北京
性价比很高的酒店Posted Jun 21, 2014 on Hotels.com
for Everyoneby A verified traveler
Good valuePosted May 28, 2014
Great hotel which is very well appointed and reasonably priced. Very comfortable with modern fittings to make the stay enjoyable. Would thoroughly recommend it if visiting Chengdu.
Recommendedby A verified traveler
Probably the best modern hotel in CDPosted Mar 7, 2014 on Hotels.com
Stayed here for 2 nites. Very modern style. Great location. Friendly staff. Tasty food. Everything is perfect for us. Will definitely stay in this hotel again if revisit Chengdu.
for Business Travelersby A verified traveler
Posted Mar 2, 2014 on Hotels.com
Service on the first day was bad. Subsequent days were Better.
for Everyoneby ALICEfrom 台湾
おすすめしますPosted Feb 8, 2014
Recommendedby yujackfrom Taiwan
物超所值的飯店Posted Jan 29, 2014 on Hotels.com
距離鬧區很近 方便又乾淨 服務人員很熱心 下次還會去住。